The Modern Man Reviews 

1,713
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

A unique specialist shop in offering some of the best men's grooming products. Great communication all round and I love the "Murdock London" Black Tea deodorant. Great team and will be shopping... See more

Rated 4 out of 5 stars

I have fallen in love with the hair oil from this store. It has truly transformed the health and appearance of my hair. The lightweight formula absorbs quickly without leaving any greasy residue, nour... See more

Rated 5 out of 5 stars

I ordered the Goldwell Rich/Repair 1L Shampoo and Conditioner from Chris & Sons. I called once to see when my order would be received and was delighted with the prompt and courteous help afforded me.... See more

Rated 5 out of 5 stars

Fantastic service! I used to obtain my favourite shaving soap (by Derby) from Amazon here in Canada, but it was discontinued. I was surprised and delighted to see it available through Modern Man, n... See more

Company details

  1. Hair Product Store
  2. also in
  3. Barber Supply Store
  4. Beauty Supply Store
  5. Health and Beauty Shop

Written by the company

We are the Modern Man UK Hair // Skin // Shaving // Style The Modern Man gives men the tools they need to look their best.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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4.0

All reviews

(1,713)

1 review in the last 12 months

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Rated 1 out of 5 stars

Avoid scam company Do not buy from this company at all

Do not buy from this company at all! They hang up on you and I have been chasing a refund for the last three months now and everytime I call the customer service team pretend to say they will process your refund and they don’t they have even confirmed they have received my returned items I don’t even know why agora use this company avoid at all costs I am sure they’re products are also not genuine. Everytime I try and call customer services back I get sorry we are closed

November 24, 2022
Unprompted review
Rated 1 out of 5 stars

Bad customer service and No transparency

I placed an order with The Modern Man around 30 September 2022 and it had to take me contacting them for updates before even the tracking page from their shipping company could reflect that the parcel had shipped on 1 October 2022 and that it departed from the U.K. on 5 October 2022. Since 5 October 2022 I saw no change in the status, and when I asked them again through email all they could say was that they are unable to give updates once the items ordered are in the air. Like everyone here I paid an additional amount for tracking but they could not really track past their own port??!!! Now I am beginning to worry whether the parcel will even arrive. Most of us here have parted with significant amounts of money then they leave us hanging!

October 10, 2022
Unprompted review
Rated 3 out of 5 stars

Don't be tempted by free gifts,

Ordered a number of shaving products, there was a few offers I also took advantage of with a free shaving brush and stand. This probably encouraged me to order from this website as opposed to others. Ordered on a 48 hour delivery, what they do not disclose they will not ship your order for 8 days. On arrival it was well packaged strangely there was no brush or stand in the package.
I got what I paid for but feel a little deceived being enticed by "free gifts" that you do not receive. Would I use this site again? Probably not as many sites out there who sell the same items.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous products from the Fabulous Chris & Sons

I ordered the Goldwell Rich/Repair 1L Shampoo and Conditioner from Chris & Sons. I called once to see when my order would be received and was delighted with the prompt and courteous help afforded me. My products arrived safely and packaged well. Very competitively priced. I'm a happy customer who will definitely be recommending Chris & Sons to friends and will be ordering more from this wonderful organisation! Thank you once again!

December 22, 2021
Rated 5 out of 5 stars

I ordered some liquid soap but when it…

I ordered some liquid soap but when it arrived to Canada, one of the bottles had smashed. When I informed this company, they not only sent me a replacement, but they sent along another bottle for free for the inconvenience. I was very impressed and pleased with their excellent customer service. Thank you very much! Christine

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

To avoid

1. No delivery time mentioned during the ordering process and then you learn that because you selected 'standard delivery', you are not able to track your order although they provide you with a link...to be able to track your parcel
2. Lead time for the delivery is between 5 days...and 20 days! Moreover, to confuse and upset even more the customer, they tell you that due the pandemic situation (that started more than a year ago), some delay can be expected.

I would recommend to use another well known platform. We learn from our mistakes, I just had the opportunity to confirm it.

May 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bought hair clipper combs. The order shipped very fast from the store but the shippment was much delayed because of the mail carrier inefficiency.
The Modern Man store offered full refund or resend of the order (international shipment), without any problems.
At the end, a few days after I requested for resending, the original order arrived.
Much appreciate the service , and the product itself was good as described .
Many Thanks!

April 10, 2021
Rated 5 out of 5 stars

Excellent service and great prices

I purchased some razor blades for a new razor that I've had purchased and all the blades came very quickly on time. I'm very impressed and everything's exactly the way they say it would be.
I was very pleased to do business with them . I
Would recommend doing business with them again. And their prices are very fair .
I would purchase from them again.
Sincerely ....Mr.Pacheco

April 1, 2021
Rated 5 out of 5 stars

Great!

Ordered from Canada! Highly recommend, I found products that I couldn’t find here, and they were more affordable too! Shipping took a long time, but that’s understandable considering the pandemic.

March 11, 2021

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