The conpany knew my circumtances and would NEVER let me over lend !! Something that could make my situation a million times worse .. so efficiant and no judging !! Would have been lost to be hones... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used The Money Shop to help cover my moving expenses and the process was very straightforward. The website was easy to navigate and I got the funds quickly. Would recommend it if you need a fast sol... See more
Company replied
So easy to navigate the application. It was so quick and simple. I got offered a loan within seconds of completing my application form. I will most definitely use The Money Shop again in the future fo... See more
Company replied
I had an emergency veterinary bill too pay, thanks to the money shop I was able to pay it instantly as the funds we're transferred Immediately. Panic over!!
Company replied
Company details
About The Money Shop
Written by the company
Warning: Late repayment can cause you serious money problems. For help, go to https://www.moneyadviceservice.org.uk/en.
Representative 79% APR
Representative Example: Borrowing: £1200 for 18 months, Total Repayable: £1843.68, Total Interest: £643.68, Interest Rate (Variable): 79%. Rates between 9.3% APR to Maximum 1721% APRWritten by the company
- Versatile
- We offer a variety of products including currency exchange, cheque cashing, pawnbroking and short term lending
- Trustworthy
- The Money Shop is a well-known brand in the UK and has been on the high street for over 17 years.
- Responsible
- We are authorised and regulated by the Financial Conduct Authority. Registration number 681750
- Customer Focused
- We're always here to help and have a dedicated team available to assist you with any enquiries
Contact info
United Kingdom
- themoneyshop.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Very easy to communicate.I had to apply…
Very easy to communicate.I had to apply for a loan very easily and very easily I got the loan. Thanks Money shop
August 7, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Absolutely first class service
Absolutely first class service , makes it simple and not complicated and deal with you super quick HIGHLY RECOMMEND and I give them a 10 out of 10
August 5, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Been with Moneyline over 15 Years and…
Been with Moneyline over 15 Years and they have always been Honest Helpful and always guide and point you in the right direction if they cant help and hv been a lifeline on many occasions
August 1, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Fast and efficient service
July 31, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
They were really helpful and very…
They were really helpful and very professional i will recommend to my friends and family
July 31, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
So easy to navigate the application
So easy to navigate the application. It was so quick and simple. I got offered a loan within seconds of completing my application form. I will most definitely use The Money Shop again in the future for short term loans.
July 29, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Very good company to use
Very good company to use , really friendly and supportive, very good service to use and reply very quickly
July 26, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Super easy to set up and felt secure…
Super easy to set up and felt secure every step of the way!
July 26, 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Superb and brilliant service
Superb and brilliant service. Highly efficient and quick process from application to payout same day ! thank you 😊
July 25, 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
Great service
Great service, help me find a loan. Quick and easy service. Very happy and I will use again.
July 23, 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
The conpany knew my circumtances and…
The conpany knew my circumtances and would NEVER let me over lend !!
Something that could make my situation a million times worse ..
so efficiant and no judging !!
Would have been lost to be honest without their help which was to pay for my disabled sons taxi to school because the goverment take so long to pay!!
July 18, 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
The company is so helpful with what I…
The company is so helpful with what I needed and are able to work along side with customers and help them
July 16, 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
Spam messages after rejecting a loan
Easy to apply for. I applied for a loan and got excepted but lucky found a friend who could lend me the money without any added fee's so never carried on with the loan. Since I've had a a handful of spam messages from them that won't stop. The messages say text stop but you can't even reply to the number it's sent from its ridiculous
July 16, 2025
Unprompted review
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
They helped me the best they could even…
They helped me the best they could even though I didn’t get a loan. Thanks though
July 12, 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
Reply from The Money Shop
Thank you for taking the time to leave a review. We are delighted that we were able to assist you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.