The Muzzle Shop Reviews 939

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit and comfort for their dogs, which often surpasses previous muzzles from other brands. Many appreciate the lightweight design, allowing their pets to pant and take treats easily. The delivery service is frequently mentioned as fast and reliable, with many orders arriving quickly, even internationally. The staff receives high praise for their helpfulness, knowledge, and personalized guidance in selecting the correct muzzle size and type. Reviewers also appreciate the excellent customer service, noting prompt responses to inquiries and follow-up emails to ensure satisfaction with the product and fit. The variety of colors and options available is a bonus for many. However, some customers experienced issues with package delivery, with one person not receiving notification of arrival. Additionally, one reviewer mentioned that a lead they purchased was not comfortable to hold, though they valued its bright color for signaling their dog's reactivity.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality, perfect fit,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as well-made, high-quality,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Service

Consumers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website provided me with exactly the information I needed to make the right decision on which style of muzzle to choose. The fit, comfort level for my dog and her easy acceptance has been... See more

Rated 5 out of 5 stars

This is our second purchase from The Muzzle Shop as our pup becomes a full-fledged dog and once again it’s been a positive experience. The muzzle itself is a wonderful fit and seems light-weight and c... See more

Rated 5 out of 5 stars

Muzzle has fitted our whippet well and does the job, does not look too threatening or scary, as I know people can be judgey about these things. Was also lovely to get email two weeks after purchase ch... See more

Rated 5 out of 5 stars

I'm surprised I didn't write a review at the time! I received excellent service, my dog is reactive to other dogs & when I rescued him he came with 2 muzzle's that were too small & he HATED them. Afte... See more

Company replied


Company details

  1. Pet Store

Information provided by various external sources

Small family business selling lightweight, bright and comfy dog muzzles for racing, canicross, bikejor etc. Designed for sighthounds the muzzles fit many breeds of dogs, and we are happy to help with the sizing. We support all dog rescues by supplying muzzles for free or at cost.


Contact info

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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Rated 5 out of 5 stars

Fantastic

Fantastic. Great quality lead, really quick service and at a great price. 100% recommend this small business. So glad I found the Muzzle shop.

October 23, 2025
Unprompted review
Rated 4 out of 5 stars

Good muzzle

Good muzzle, only one my boy will wear, only thing is they dont last him as he loves to have a good sniff and a roll around when hes out and about

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service as always-Thank-you

I find the service excellent. It was a few years ago when I first bought items form here and then as now the delivery was prompt and reliable. Always willing to help and advise re ANY product, always respond to your email enquiry and to top it all the products are excellent.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great support and advice

Really helpful guide on measuring and finding the right muzzle for your dog. I’m very happy with the muzzle that I purchased it fits my dog perfectly.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great fitting and stylish muzzle

I’m delighted with my muzzle - after following the simple instructions for measuring my dog, I received the muzzle quickly, with email notifications throughout. I spent a few days encouraging my dog to wear it - treat based rewards- and now she is very comfortable with putting it on. I’m using it for vets visits - my dog is petrified of the vet getting near her. She has never hurt or bitten anyone but in the past I’ve been quite anxious taking her for annual check ups just in case… After a conversation with my dog trainer, I’ve come to terms with muzzling my dog - initially I was worried that she looked a ‘vicious’ dog, however, at a recent vet’s visit, we were all so much more relaxed and I was able to support my dog with confidence, rather than anxiety! The muzzle looks stylish - black with a pink strip. I wouldn’t hesitate to recommend muzzling a dog in the future - got to be responsible for potential risk to others - and would highly recommend this muzzle. It fits perfectly, looks great and more importantly, gives peace of mind! My experience of ordering through this company has been fantastic. Great instructions with the muzzle too. Thank you.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Glad to have found the muzzle shop!

We really struggled to find a reasonably priced muzzle to fit our bull lurcher, but the muzzle shop had exactly what we needed. Cute colour combinations were a bonus! Our muzzle arrived quickly and packaged nicely. Very happy customers and very happy dog!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Second to None All rounders

After an initial word of mouth recommendation, we are returning customers to the Muzzle Shop, why? Because all the things the "Customer" expects are in abundance. Product quality is first class, added to that is the finer details, prompt service, muzzles arrive within a couple of days, beautifully packaged, it's like opening an exclusive designer gift. Communication is prompt and informative.

The website is very informative for inexperienced, or people just entering into the "Muzzle World", and I have no doubt if you can't find the answer on the site, help will be readily available via a quick message.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled

Absolutely thrilled!
Ordered a lightweight whippet muzzle on recommendation and could not be happier. The muzzle is super lightweight, a great fit and just perfect for my ultra sensitive whippety-thing. Website was easy to use and shipping was fast despite being international - from memory it arrived in about a week (to Australia).
Bonus points for a stunning selection of colours and options.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant solution for my red setter's allergy issues! ⭐⭐⭐⭐⭐

Absolutely thrilled with my purchase from The Muzzle Shop! My young red setter has a dreadful allergy that causes her to lick her paws and legs until they're raw and bleeding - it is heartbreaking when this happens - despite medication. This muzzle has been a complete game-changer.

The fit is absolutely perfect and crucially allows her to pant comfortably, which was my main concern. After just 10 days of patient training, she now happily wears it throughout the day when I can't supervise her directly. It's such a relief knowing she's safe and can't harm herself.

The quality is excellent and the Muzzle Shop clearly know what they're doing. Cannot recommend The Muzzle Shop highly enough - they've genuinely improved both my dog's wellbeing and my peace of mind. Thank you!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing despite…

Customer service was amazing despite pressures beyond their control they still communicated quickly, helped me with an error I made efficiently. Order arrived really quickly and my dog is far happier with his new muzzle 🙂

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I always love ordering from The muzzle…

I always love ordering from The muzzle shop! So well priced and always fast delivery and exactly as described. This has to be my favourite site for muzzles. Also the variety and colours also allows for change to match up with leads and collors. I will always purchase form here, they last so long also. Amazing always happy with my orders. So thank you so very much. Fiona is also very helpful should you have any issues reducing sizing for your dog.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend this company

Guide for correct size of muzzle very helpful. Love the colours to choose from. Great service, delivery very quick and great communication. Prices very reasonable and would definitely use Muzzle Shop again.

July 31, 2025
Unprompted review
The Muzzle Shop logo

Reply from The Muzzle Shop

Hello,
A huge thanks for leaving the review, we pleased you found the size guide helpful, and really pleased that you liked the colours. :)

Thank you,
Fiona

Rated 5 out of 5 stars

Top notch - excellent!

Very helpful, very knowledgeable and super efficient fast delivery. Absolutely top notch product and service!

July 28, 2025
Unprompted review
The Muzzle Shop logo

Reply from The Muzzle Shop

Hi Andrew,
Many thanks for taking the time to leave such a lovely review. We are a really pleased we could help.

Fi

Rated 5 out of 5 stars

Wonderful service! 💚

I'm surprised I didn't write a review at the time! I received excellent service, my dog is reactive to other dogs & when I rescued him he came with 2 muzzle's that were too small & he HATED them. After getting a Muzzle Shop muzzle & using treats, he accepted it was ok to wear...& despite his best efforts, both his muzzles are still going 2 years later! I'll be getting him a new one soon & these ones can be spares! 💚

August 10, 2024
Unprompted review
The Muzzle Shop logo

Reply from The Muzzle Shop

Hi Sara,
It's good to know they are still going strong after two years, and it is really nice to know that he tolerates them better than any other muzzle he has tried- that's really worth a lot!

Thank you,
Fiona

Rated 5 out of 5 stars

Personal service answering queries

Personal service answering queries. Very good range of muzzles and quite easy to work out the right one. First class service

July 21, 2025
Unprompted review
The Muzzle Shop logo

Reply from The Muzzle Shop

Hi Leslie,
Many thanks for taking the time to leave the review, and I am glad we could help. :)

Fi

Rated 5 out of 5 stars

First time muzzle purchase

Hi, I ordered lure coursing muzzles for my Salukis. The guide you have online is most helpful and appreciated. The colors are beautiful and shipping was speedy. My boys are happy and running again. Thanks so much

July 4, 2025
Unprompted review
The Muzzle Shop logo

Reply from The Muzzle Shop

Hi Nichol,
That's all really positive thank you very much, but the best thing of all is that the dogs are back out running again. Mine used to love lure coursing!

Good luck with them,
Fi

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