The website provided me with exactly the information I needed to make the right decision on which style of muzzle to choose. The fit, comfort level for my dog and her easy acceptance has been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is our second purchase from The Muzzle Shop as our pup becomes a full-fledged dog and once again it’s been a positive experience. The muzzle itself is a wonderful fit and seems light-weight and c... See more
Muzzle has fitted our whippet well and does the job, does not look too threatening or scary, as I know people can be judgey about these things. Was also lovely to get email two weeks after purchase ch... See more
I'm surprised I didn't write a review at the time! I received excellent service, my dog is reactive to other dogs & when I rescued him he came with 2 muzzle's that were too small & he HATED them. Afte... See more
Company replied
Company details
Information provided by various external sources
Small family business selling lightweight, bright and comfy dog muzzles for racing, canicross, bikejor etc. Designed for sighthounds the muzzles fit many breeds of dogs, and we are happy to help with the sizing. We support all dog rescues by supplying muzzles for free or at cost.
Contact info
7 Atherton lane, HD6 3TJ, Brighouse, United Kingdom
- themuzzleshop@gmail.com
- themuzzleshop.com
Wonderful Experience
Customer service is absolutely wonderful. They took the time to help me and make sure I was getting the best possible product for my dog. Very easy process and will absolutely order again! I've already recommended TMS to several other coursing friends here in the states!
March 24, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Stephanie,
I am pleased we could help, and thank you for the recommendations, it really is appreciated. :)
Fiona
Prompt delivery and great quality
Prompt delivery and Im really surprised at the quality of the muzzles. They are really well made and if a muzzle can be stylish you've made one! This fits our 40kg greyhound perfectly and allows good airflow to keep him cool in the summer.
March 25, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Deborah,
Thanks for the review, I am pleased it's a good fit, lets hope we have some summer weather so he can try it out properly. :)
Fiona
Informative and comprehensive website
Informative and comprehensive website. Looked for, and found, a muzzle for my scavenging little whippet after he was very poorly. He took to it much easier than expected but treats helped to introduce it and to put it on. Use it out where he is likely to pick up something "rank & manky". Just be careful not to lose the muzzle stays attaching to his collar as they can slide off.
April 6, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Bridget,
I hope it has worked and that he has fully recovered from his previous scavenging.
Thanks for the purchase,
Fiona
Fiona and staff are so helpful..I have…
Fiona and staff are so helpful..I have bought many muzzles and they are great quality and fab fit. They have adapted muzzles to fit one of my dogs....I cant praise it thank them enough.
March 12, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Nina,
Many thanks for your purchases, and I hope the latest modification is doing the trick- fingers crossed!
Fiona
Excellent!
Delighted with the service and the product. From ordering to packing and dispatching, I was kept fully informed - and also received a follow up email after 14 days to check all was well.
The muzzle is by far the best fitting, lightest and most comfortable one we have had for our reactive rescue dog. He normally hates wearing a muzzle but there is so much less face rubbing in this one. It is well away from his eyes and has plenty of pant room. The nose band means no rub marks and the collar straps keep the position of the muzzle on his face even and mean no risk of it coming off and losing it.
March 31, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Zoe,
That's perfect, thank you we really appreciate the feedback as it is good to hear that the dogs have settled with the muzzles on, as well as the review itself being important.
Fiona
Excellent service and good advice
Excellent service and good advice. Item received very quickly
March 28, 2025
Unprompted review
Reply from The Muzzle Shop
Many thanks for the feedback, I am pleased it arrived quickly.
Fiona
10/10 customer service
Website was easy to follow to know which muzzle I needed, detailed descriptions. Ordered the muzzle and the next day it was personally delivered to my door as I was local and refunded my delivery fee, customer service above and beyond. Definitely took away some of the stress of finding a muzzle. Muzzle looks good and happy to find a lightweight option. 10/10
March 11, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Laura,
It's good to hear you found the website easy to follow and that consequently the muzzle was a good fit. We don't mind delivering if it's local as we are often out and about. :)
Thank you,
Fiona
Great customer service
Great customer service, product and price point + lots of colours and options to choose from. If you need your dog to stand out so other dog people can give you space buy a nice bright one and let your dog wear it with pride!
March 13, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Carolyn,
Many thanks for the review, and I must admit we love the bright colours. I know they shouldn't matter, and that they are secondary to the fit and purpose of the muzzles but somehow the colours make it all feel better and brighter!
Fiona
Amazing muzzles
I've bought a few muzzles from The Muzzle Shop now, and I've loved all of them!
March 18, 2025
Unprompted review
Reply from The Muzzle Shop
Thank you for the purchases and the review. :)
Fiona
Great company and very helpful
I emailed asking for help to get the correct sized muzzle for my dog as I had bought 5 previous muzzles (not from the muzzle shop), measuring before hand but none of them fit my dog. I got a quick response with a recommended muzzle which I bought and it fits my dog perfectly. Great company.
February 3, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Leah,
That's great to hear, I am pleased we nailed it with the size on the first go as it can sometimes be tricky to size them.
We're really grateful for the review as well. :)
Thank you,
Fiona
Really fast delivery
Really fast delivery, good price and great muzzles.
I've had two, now, and they're perfect with the guidance about measuring, which was spot on.
March 7, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Linda,
I am pleased we could help and that we got the size right the first time. :)
Fi
Fab company
I’ve been using The Muzzle Shop over the last few years. They are really very helpful in getting the sizing right. Luckily they also keep records so can help if you forget which sized muzzle and type you order.
March 1, 2025
Unprompted review
Reply from The Muzzle Shop
Hello,
Many thanks for the review, and yes it is easy for us to look back and see what people have ordered in the past. We have also recently started to send out small cards with details of the muzzle style and size written on.
Regards,
Fiona
Great quality muzzles from a reputable small business 🥰
Iv ordered multiple times and have been super impressed with the fast delivery, quality of product and customer service.
February 27, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Layla,
Thank you for the feedback, it is much appreciated.
Fi
Being able to send the measurements…
Being able to send the measurements and be advised on the best fit for my Lurcher. Great customer service and delivery 😊👍
February 22, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Claire,
Thank you for the review, and I am glad we helped with the sizing to get a good fit.
Fiona
Excellent service
Excellent service. Really helpful and very thorough. Would definitely recommend.
February 27, 2025
Unprompted review
Reply from The Muzzle Shop
Many thanks Taylor, the review is much appreciated.
Fiona
Ordered 2 muzzles for our whippets
Ordered 2 muzzles for our whippets. We’re in Canada. The package came perfectly packed and very fast. Fiona coordinated with us ahead of time to make sure we avoided ordering items that might result in a return at customs. The muzzles are perfect. So happy!
March 3, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Daniella,
It's good to hear that it was delivered quickly as they can get held up in Customs, and it is lovely to hear that they are a good fit.
Fiona
Brilliant customer service
They were so helpful in deciding on a muzzle and sending one out to me. We had already bought one that didn’t work, from another store, so they helped us to find the correct size. They called to check on the order as well. Fantastic service.
March 1, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Melanie,
Thanks for leaving the feedback and I am pleased we could help with sizing etc.
Fiona
A very good quality item with an…
A very good quality item with an amazing price tag! Quick delivery and great customer service
February 12, 2025
Unprompted review
Reply from The Muzzle Shop
Many thanks Tim! I am glad we could help.
Fiona
I phoned the company for advice before…
I phoned the company for advice before purchasing and then again afterwards. Both times received personal really helpful advice with no pressure to buy.
February 11, 2025
Unprompted review
Reply from The Muzzle Shop
Hello,
I am pleased we could help you, and we really don't want anyone to buy something they are not comfortable with. We all work hard for our money and we don't want to waste yours!
Fiona
Excellent products, advice and service
This small business provided excellent advice before my purchase. I am really pleased with the 2 muzzles I bought.
I received fast and very efficient service.
This business deserves support
February 7, 2025
Unprompted review
Reply from The Muzzle Shop
Hi Sue,
You can't say it any clearer than that, thank you very much as we know our customers read the reviews before purchasing.
Fiona
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.