Themysterybox Reviews 35

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

These guys are scammers...$500 worth of orders place August last year (its now Mid April 2026) and nothing. Paid the extra for fast delivery. wont return any emails or chat on the site. Nothing but TH... See more

Rated 1 out of 5 stars

$119 for a box of garbage!! All of it was useless trash or stuff limited people could use: a baby's baptism outfit, a fat lady's dress, three pairs of the same leggings that are cheap costume earrings... See more

Rated 2 out of 5 stars

I purchased two mystery boxes 12/18 and kept writing saying I did not receive ans in Feb wrote to cancel rec'd my two tissue sze boxes 3/19. These were supposed to be xmas presents no good now and sin... See more

Rated 1 out of 5 stars

Placed an order on the 16th March 2025 it's now 15th May 2025. I used their internal help 3 days ago went into my email account to check for replies found nothing even the 4 emails I received at time... See more

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1.5

Bad

TrustScore 1.5 out of 5

35 reviews

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Rated 1 out of 5 stars

These guys are scammers...$500 worth of…

These guys are scammers...$500 worth of orders place August last year (its now Mid April 2026) and nothing. Paid the extra for fast delivery. wont return any emails or chat on the site. Nothing but THIEVES.....

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

its been almost a year and no box

its been almost a year and no box. these folks are out of control
That's $150 plus tax flush down the toilet. Because in their web site it clearly says "no refunds". And if you go with the "free shipping" you perpetually get bumped to the back of the line behind all the other customers who paid the we Xtra money for shipping. Its a scam just to get the he box I paid for I gotta shell out more dough. And would if it's all total crap inside the box? I'm so stupid for falling for this insanity.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

I have been SCAMMED

I have been SCAMMED. Order 3 mystery boxes for grandkids in November 2025, now February 2026 and cannot get any help, only the explanation that they are SO busy! I am still hoping the boxes show up someday as I spent $149.97. DO NOT ORDER FROM THIS COMPANY!!!!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

This place is an simple scam

This place is an simple scam, they bait and switch, of course you can't expect much but here you'll get close to nothing if anything, it's a little bit of fun, at first but then you fall into it and spend a few $$ only to have them ghost you, to be honest I DID actually receive something at first, but then after spending a bit more on bigger mystery boxes nothing arrives, so in honestly they are bait and switch scammers, so do yourself a favour and don't waste your time with these Trixters, they'll only piss you off and laugh at your stupidity.

IF anything is ever sent it's just junk, sadly I can't upload pictures but believe me, it's crap lol

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely 💯 Scam

Absolutely 💯 Scam

Got 1 cheesy box of junk.

Never received the premium box ..probablynever will..out a couple hundred bucks my ignorance..now can't even access website.
DO NOT BE STUPID LIKE ME!!

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

I have never received confirmation of…

I have never received confirmation of my order emails keep bouncing back sent messages via messenger to a deadly silence even left messages on their fb page just a deadly silence am considering doing a cash back through the bank
DO NOT USE THIS COMPANY

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

I've been waiting since September 12…

I've been waiting since September 12 and I sent 6 emails and no response. I want them to give me back my money,but they won't respond to me. All they do is take,take take. They should be jailed.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T ORDER! BEWARE SCAM!!!

PLEASE DON'T ORDER! PLEASE BEWARE 🙏

This is what I wrote them.
You have 7 business days to comply. If you fail to act, I will escalate this matter through my bank, the Better Business Bureau, social media platforms, and legal counsel. I am not the only customer affected, and I will make sure others are warned.
I received a letter back from a Michael M. Coplin.
I will stick to my word and escalate this.
I will be taking this to my bank as well as a lawyer.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered in July 😔

I ordered in July and have not received anything. About a month ago supposedly my order filled and is ready to ship. I seriously doubt I will ever get anything. Do not order from them they are scammers.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Title: Absolute Scam - AVOID AT ALL COSTS
​If I could give this company zero stars, I would. This is not a "mystery box store"; it's a black hole where your money goes to die. I placed an order four months ago, and I have nothing to show for it but a gaping hole in my wallet and a profound sense of regret.
​Let's start with their so-called "customer service." It's non-existent. I've sent countless emails to the address they list everywhere, and every single one has been met with a deafening silence. The phone number they provide must be a joke, because it just rings and rings with no option to leave a message, let alone speak to a human being. It's clear they have no intention of ever communicating with their customers.
​Four months. That's how long I've been waiting for my order. There has been no shipping confirmation, no update, no apology, nothing. It's a complete ghost operation. They take your money, and then they vanish into thin air. At this point, I am convinced that they never had any intention of shipping an item. This isn't a business; it's a scam designed to rip people off.
​Save yourself the frustration, the stress, and the money. Do not, under any circumstances, order from this company. You will be ignored, your money will be stolen, and you will never receive your item. There are countless other legitimate businesses out there. This is not one of them. Avoid at all costs.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

$119 for a box of garbage!

$119 for a box of garbage!! All of it was useless trash or stuff limited people could use: a baby's baptism outfit, a fat lady's dress, three pairs of the same leggings that are cheap costume earrings a ceramic ashtray and a pineapple core and a tube of makeup that was cracked open and leaking

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Payed in May

Payed in May. Now August and nothing. Dont answer emails. Has been listed as waiting for tracking details for a month now. There a stupid joke and should be banned from Facebook as obviously corrupt.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Such a waste of time and money

Such a waste of time and money. Ordered a large box in March with premium shipping and still have nothing. Reached out to the company several times and cannot get a response. I would urge everyone not to use this site as it must just be another scam. Extremely disappointing

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Took my money and ran...SCAM

Took my money and ran. Did not send a tracking ID until I emailed them obsessively over and over. And then it was "held up" and "sent back to sender" So yeah. SCAM.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Pissed off

Ordered mystery box in Jan.Last communication was Feb 6. Left messages and emails no answer nothing at all. 100% scam don't buy these boxes i have told all my friends and will be posting about this on Facebook enough is enough Garry Stecyk

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order on the 16th March 2025…

Placed an order on the 16th March 2025 it's now 15th May 2025. I used their internal help 3 days ago went into my email account to check for replies found nothing even the 4 emails I received at time of order are gone. I tried replying to one of the emails which bounced back with no such email address.
I have opened an dispute with my bank hopefully if anything they can stop others making the same mistake as me.

March 16, 2025
Unprompted review

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