This company took my order and then informed me the next day they were out of stock. They then took so long to respond to me that I had arranged an alternative this by the time I heard back. It has be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible customer service I got my items late, one item was out of stock and I was only notified days after I placed the order. I requested a return after finally getting my items and I still haven’t... See more
Company replied
Lovely top, looks beautiful and the material is really lovely quality. Looks even better in real life compared to photos! Only thing was I didn’t get any dispatch updates via email and when reaching o... See more
Amazing products with such high quality. Absolutely love the Petal cami crop top, so versatile and can be paired with so many outfits. Nikita is honestly such a lovely person, she has created an amazi... See more
Company details
Written by the company
Welcome to The Naked Laundry, where East meets West in a seamless fusion of style. Founded in 2018, we're your go-to destination for curated fashion that effortlessly blends Asian and Western influences. From the perfect blouse for your sari to a chic skirt to enhance your lehenga collection, we redefine boundaries in every stitch. Join us on a fashion journey that celebrates diversity, creativity, and the beauty of individuality. At The Naked Laundry, we're not just a brand; we're a unique expression of cross-cultural elegance.
Contact info
United Kingdom
- nikita@thenakedlaundry.com
- thenakedlaundry.com
3.1
Average
83 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great top
Great top! Really beautiful! I love the colour, shape and fit and the details like the buttons on the sleeves make it look and feel really classy when you're wearing it. Its a good fit and is a little roomy around the waist which is nice so that it doesn't feel too restrictive. Nikita kindly gave me a discount code too which was a good incentive to purchase the top. And she is very helpful with any queries I had, friendly and nice to talk to. :)
February 16, 2021
Reply from The Naked Laundry
Hi Rekha,
Thank you for your kind feedback, so pleased to hear you've had a great experience with us!
We can't wait to see you again soon.
Best,
TNL Team!
Absolutely gorgeous blouse and great…
Absolutely gorgeous blouse and great customer care. My item was slightly big and this was exchanged without any problems and quickly. I look forward to purchasing more items!
February 10, 2021
Reply from The Naked Laundry
Hi Vina,
Thank you for leaving such kind feedback, we're super happy to hear you've had a good experience with us!
Do let us know your thoughts on the latest collection!
See you soon,
TNL Team!
Reply from The Naked Laundry
Hi Kira,
Thank you for your purchase and kind feedback!
We can't wait to see you again soon.
Thanks,
TNL Team!
Love this top!
The top we received was terrific! Very well made. Website experience was great. Shipping was quick.
January 29, 2021
Reply from The Naked Laundry
Hi Shelley,
We loved hearing this, thank you for shopping with us and hope to see you again soon!
Best,
TNL Team!
Reply from The Naked Laundry
Hi Laura,
Thank you for your feedback! We are so sorry you had experienced this! Due to the pandemic and Brexit, this caused a few disruptions with our courier partners. We assure you everything is now back on track.
Hope to see you again soon,
Nikita
Love My Emily In Paris Shirt
I received my order in the US fairly quickly. There were some oversea foreign charges that occurred that I wasn’t expecting, but nonetheless I loved my order. I can’t wait to go to Paris and wear it. The shirt fits me just right and is VERY cute !
December 27, 2020
Reply from The Naked Laundry
Hey Bianca,
Thank you for the kind feedback! We are extremely sorry for the extra charges, we will look into this right away and be in touch with you shortly.
See you again soon,
Nikita
Amazing product!
Great quality with perfect sizing! Came without any issues. Tempted to get another!
December 21, 2020
Reply from The Naked Laundry
Hey Priti,
Thank you so much for the kind feedback! We can not wait to see how you style them and hope to see you again soon!
Thanks,
Nikita
Petal Cami Top review
HI! I ordered the petal cami top. It was lovely! Great quality and perfect sizing. I loved it!.
Plus, it arrived very fast all the way to Peru.
December 19, 2020
Reply from The Naked Laundry
Hi Carolina,
Thank you so much for the kind words! We can't wait to see how you style the crop top!
See you soon,
Nikita
Love the fabric used for the mask
Love the fabric used for the mask, smoothe and silky touch. The adjusters were great as I could adjust the mask to my face size.
November 26, 2020
Reply from The Naked Laundry
Hi there,
Thank you for your amazing feedback! We hope you're enjoying our face masks!
See you soon,
Nikita
Such beautiful pieces!
Such beautiful pieces!! Absolutely obsessed with the style and quality!
November 18, 2020
Reply from The Naked Laundry
Hi Seerat,
Thank you so much for supporting us! We hope to see you again soon!
Thanks,
Nikita
Five Stars
Fabulous service, super fast delivery! I would definitely order from The Naked Laundry again!
November 9, 2020
Reply from The Naked Laundry
Hi Oriana,
Huge thanks for the kind feedback. We hope to see you again soon!
Thanks,
Nikita
Reply from The Naked Laundry
Hi Kate,
Thank you so much for the kind feedback, we hope you're enjoying our face mask!
See you soon,
Nikita
Beautiful top
Beautiful top- great quality and fits really well! Quick delivery too 😊
October 16, 2020
Reply from The Naked Laundry
Hi there,
Huge thanks for the kind feedback! We hope to see you again soon!
Thanks,
Nikita
Nice mask and quick delivery
Nice mask and quick delivery. Happy with purchase, would highly recommend
October 13, 2020
Reply from The Naked Laundry
Hey Jazz,
Thank you for the lovely feedback, we are extremely pleased to hear this!
We hope to see you again soon!
Thanks,
Nikita
The owner was so quick in responding to…
The owner was so quick in responding to my query regarding the discount. Loved my leather crop top. Worth the price. At the end for me customer service and after sales service matters a lot. The owner was very sweet and I am sure they would be getting a lot of emails but, still they responded very quickly within 2 hours or so. <3
September 10, 2020
Unprompted review
Reply from The Naked Laundry
Hey Hershey,
Thank you so much for your positive feedback! We're super pleased to hear you like your crop top. We can't wait to see you style it.
Thanks,
Nikita
Amazing quality and customer service
August 10, 2020
Unprompted review
Reply from The Naked Laundry
Hey Meera,
Thank you so much for your positive feedback! We're super pleased to hear you like your crop top. We can't wait to see you style it.
Thanks,
Nikita
Beautiful crop top which was shipped…
Beautiful crop top which was shipped and recieved so quickly.
June 2, 2020
Unprompted review
Reply from The Naked Laundry
Hey Dinga
Thank you so much for your positive feedback! We're super pleased to hear you like your crop top. We can't wait to see you style it.
Thanks,
Nikita
Bought the Petal Crop Top & absolutely…
Bought the Petal Crop Top & absolutely love it! The fitting is perfect. It's such a soft material & so pretty, can't wait to wear it for both Indian and evening outfits.
April 23, 2020
Unprompted review
Reply from The Naked Laundry
Hey Mona,
Thank you so much for your positive feedback! We're super pleased to hear you like your crop top. We can't wait to see you style it.
Thanks,
Nikita
Loved both crop tops
Loved both crop tops! Such good quality and the clothing is so versatile. Definitely recommend The Naked Laundry.
April 14, 2020
Unprompted review
Reply from The Naked Laundry
Hey Mona,
Thank you so much for your positive feedback! We're super pleased to hear you like your crop top. We can't wait to see you style it.
Thanks,
Nikita
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.