The Nantwich Clinic  Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and receptionists for making every visitor feel completely welcome, relaxed, and comfortable during their appointments. Reviewers consistently note the exceptional professionalism, deep knowledge, and supportive attitude demonstrated by the team across various treatments. A few other people also felt that the clinic provides wonderfully comfortable surroundings and highly effective solutions for physical discomfort. People deeply appreciate the thorough explanations provided by experts and the remarkable improvements in their health shortly after sessions. Consumers happily recommend the diverse range of healthcare services available under one roof for achieving lasting relief and recovery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the entire team as professional, knowledgeable, and... See more

Service

Consumers find service to be positive, highlighting professional care and welcoming environments across... See more

User experience

Clients share positive opinions on user experience, describing appointments as welcoming, relaxing, and... See more

Quality

Users describe positive interactions with quality and noticeable improvements in their treatments. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today I had possibly the best massage I've ever had at The Nantwich Clinic. The perfect balance of relaxation and action on my tense shoulders and back. I've walked away feeling that I've done somethi... See more

Company replied

Rated 5 out of 5 stars

During this visit the team made me feel very comfortable, the reception and clinic was very clean. Pippa was absolutely amazing and was very caring, she didn’t make me feel rushed or uncomfortable and... See more

Company replied

Rated 5 out of 5 stars

I suffered with Plantar Fasciitis for over 9 months in the hope that it would just 'go away'. After 5 sessions of shockwave therapy I have just cancelled my 6th appointment as the pain and discomfort... See more

Company replied

Rated 5 out of 5 stars

The most friendly and relaxing clinic to visit and great coffee 😉 Highly professional services for effective treatments. Currently undergoing a series of deep tissue sports massages with Lia to ease... See more

Company replied


Company details

  1. Local Medical Service

About The Nantwich Clinic

Written by the company

The Nantwich Clinic offers easily accessible quality healthcare services to allow people to take control of their health and get on with life.

Aesthetics - Regain confidence with non-invasive fat reduction and skin tightening, muscle building and toning.
Audiology - hearing screening, tests and hearing aid dispensing
Ear Wax Removal - micro-suction for ears blocked with wax
Podiatry - Lower limb, foot and gait issues including ingrown toenail surgery, Microwave Therapy for Verruca resolution, skin and nail issues as well as lower limb muscular pain and/or sporting injuries
Sports Massage - Release and reduce tension in muscles, improve circulation and encourage the removal of waste products.
Sport's Therapy - Restore, maintain and maximise movement to relieve pain and increase quality of life.
Personal Training - Training for an event, looking to get into shape or regain strength in a particular area.
Pain Relief: Through Massage, manipulation, orthotics, shockwave, laser therapy, electromagnetic therapy and combined therapies.

Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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No recent history of asking for reviews

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4.9

All reviews

(233)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Ingrowing toenail

I recently underwent a minor procedure for an ingrowing toenail. The clinic was very professional, with pretty much pain free injections, as well as a great job on the actual work too. Nice friendly staff in a clean and modern environment. Would recommend.

January 15, 2024
Unprompted review
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Reply from The Nantwich Clinic

Thank you Ian for taking the time to write a review. We're really pleased to have been able to help you :-)
People are often scared of the thought of ingrown toenail surgery but actually it's a simple procedure and relatively pain free. I hope your lovely review helps someone else make the move to living without the pain of ingrown nails!
Thank you again,
Best Regards, Tom, Gill, Kate and team x

Rated 5 out of 5 stars

Very professional and informative staff…

Very professional and informative staff who really listen and care a lot about what you want to improve or get help with .
No sales pitches or upselling .
Very refreshing to get good quality research based up to the minute information that allowed you to make a informed decision on what treatments suit you best

February 2, 2024
Unprompted review
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Reply from The Nantwich Clinic

Dear Katie,
Thank you for your review, it's really important to us.
We're pleased to have been able to help and look forward to seeing you again,
Best regards, Tom, Gill, Kate and Team xx

Rated 5 out of 5 stars

Brilliant clinic!

Tom and the staff at the Nantwich Clinic are brilliant! Tom provided excellent care and advice, regarding my toes and conducted minor toenail surgery to remove both my big toenails. Tom made me feel comfortable during the entire procedure and regular post-surgery check-up appointments ensured my toes healed up nicely. Definitely would recommend!

January 18, 2024
Unprompted review
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Reply from The Nantwich Clinic

Thank you very much for your recommendation and for the 5 stars! They really mean a lot to us, thank you for choosing The Nantwich Clinic to help you,
Best Regards, Tom, Gill, Kate and team

Rated 5 out of 5 stars

Acupuncture worked wonders!

I have had what I can only assume was Repetitive straight injury . My thumb joint ached and I was unable to complete simple tasks which involved a small amount of force such as opening a jam jar, so not life changing but very annoying.
Acupuncture was suggested as a resolution and although doubtful I agreed to try it. Two pins, one session and my hand is back to normal! I can’t believe how long I have put up with the pain and inconvenience and that it could be resolved so quickly and effectively.
If you are considering acupuncture I would say definitely give it a go.

February 2, 2024
Unprompted review
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Reply from The Nantwich Clinic

Dear Gill,
Thank you for choosing to come and see us at The Nantwich Clinic.
We really appreciate you taking the time to review the service you have received and are grateful for the 5 stars! They are really important to us.
Best Wishes
Tom, Gill, Kate and Team x

Rated 5 out of 5 stars

A feeling of being fitted with 'New Feet' after treatment

As always 'The Nantwich Clinic Team' are attentive and resolved a problem (ingrowing toe nail), releasing pressure and giving advise on the way forward. A friendly and proactive approach with a pleasant sense of humour lead to an appointment free of worry, and a feeling of having 'New Feet' after treatment.

January 2, 2024
Unprompted review
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Reply from The Nantwich Clinic

So pleased to have been able to help, thank you for choosing The Nantwich Clinic.
Thank you too for taking the time to write an review and for the 5 stars, they mean a lot to us all,
Best regards, Tom, Gill, Kate and team x

Rated 5 out of 5 stars

Excellent clinic

Excellent clinic - Experienced friendly staff.

December 22, 2023
Unprompted review
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Reply from The Nantwich Clinic

Thank you very much for taking the time to place a review and for the 5 stars! They really mean a lot to us.
Thank you for choosing to use The Nantwich Clinic,
Merry Christmas! 🎄🎉🎄

Best Regards, Tom, Gill, Katie and team

Rated 5 out of 5 stars

The friendly greeting of the Reception…

The friendly greeting of the Reception staff and the very prompt efficient consultation and treatment

December 18, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Dennis,
Thank you very much for taking the time to review the service you have received from us, it's really appreciated as are the 5 stars! Thank you :-)
Looking forward to seeing you again soon,
Best Regards,
Tom, Gill, Kate and Team xx

Rated 5 out of 5 stars

Adam made me feel at ease as soon as I…

Adam made me feel at ease as soon as I walked in. He was very professional but friendly too. I was in a lot of pain with my back.

November 23, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Hazel,
Thank you very much for taking the time to write a review and for your kind words and the 5 stars! They really do mean a lot to us.
We're so pleased that the treatment has helped and look forward to seeing you again,
Best Regards, Tom, Gill, Kate and Team xx

Rated 3 out of 5 stars

The young lady that did my foot care…

The young lady that did my foot care was very pleasant but clearly very inexperienced. I feel I should have been asked if a less experienced person would be ok & certainly not charged thefull £54 for a nail trim.

November 14, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Cynthia,
Thank you for your feedback. The practitioner in question is young, however, she has been fully trained to complete the service you paid for. From reading your patient notes I can see that your appointment covered all of the medical tests required and that your treatment was completed as planned. I'm sorry to hear that you feel the service was unsatisfactory. We endeavour to provide a 5 star service at all times.

Rated 5 out of 5 stars

It was my first visit to the Nantwich…

It was my first visit to the Nantwich Pain Clinic last Friday November 3, 2024, after having suffered with severe tingling and pain in my left knee for more than 18 months post-knee replacement surgery. I have tried Qutenza® Capsaicin pain pad therapy, acupuncture, sports massage, TENS, pain ointments, physical therapy, homeopathic pills, and so much more to no avail. The minute I met with Adam, I felt I was in very good hands. He gave me a daily exercise program to follow, and treated me with something I had never heard of before: Super Inductive System, and mentioned that during the next visit I would also experience Shock Wave Therapy too in order to help me relieve my chronic pain. I am so grateful to have found this clinic and so far, have been very impressed with the professionalism of the team, the warm welcome (including coffee or tea!), and the thoroughness of the therapeutic approach. I am hopeful that finally after all these many months of great discomfort and sleep disturbance, I will finally find some relief and be on the true road to recovery. Thank so much, Adam, and all the Nantwich Clinic team. I am grateful. Sincerely, Ann Lombardi

November 3, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Ann,
Thank you very much for taking the time to write a review. We've all really loved meeting you and have looked forward to your visits. I hope the treatment that you have received has relieved the pain you have been experiencing and that you're able to enjoy your holiday!
Thank you for your kind words and the 5 stars which mean a lot to us!
Best Wishes, Tom, Gill, Kate and team

Rated 5 out of 5 stars

Painful toe , excellent treatment !

Took my nervous daughter to see Tom at the clinic , with an extremely painful in growing toenail.
Tom was fantastic , he took time to explain everything , really got my daughter to relax . Then carefully treated her toe , she left the clinic pain free and two days later no swelling and 90% healed .
Can’t thank you enough Tom 👏👏👏 and your team of kind and friendly staff 👏👏👏 would be recommending this clinic to all that need it x

October 13, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Mrs W,
Thank you very much for taking the time to write a review and for the 5 stars!
We were really pleased to have been able to help and it was lovely to see you both.
Thank you for choosing to come to see us!
Best Regards, Tom, Gill, Kate and team xxx

Rated 5 out of 5 stars

burning pain in my hand

I had a burning pain at the base of two of my fingers on my dominate hand. It was making everyday jobs very painful to do. Driving, cutting up food for cooking, using a broom etc. Nothing I tried helped, painkillers and pain relief gels didn't make a difference.
I had a session of the shock wave treatment and 2 months later I am still pain free. It has made such a difference to my quality of life
Thank you.

August 4, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Angela,
Thank you for taking the time to write a review.

We're delighted to hear that the treatment has made such a difference to your quality of life and are really pleased to have been able to help.
You know where we are if you need us again :-)
Best Regards, Tom, Gill, Kate and Team xx

Rated 5 out of 5 stars

A true all round professional service.

I have been going to the Nantwich Clinic for many years now and can only say they are a truly dedicated team which works well together to offer excellent service to each person. From the welcome you get from reception when you first enter, to the treament offered in excellent, spotless surroudings by truly professional individuals who do embrace the mantra 'duty of care' and yet again a warm goodbye as you leave. Thank you to Tom, Gill and their team.

August 30, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Paul,
Thank you very much for taking the time to write a review and for your kind words. We're really pleased to be able to help.
Looking forward to seeing you again soon,
Best regards, Tom, Gill, Kate and team xx

Rated 5 out of 5 stars

The biggest thanks!

The biggest thanks to every single member of staff for their care. I cannot fault the treatment I was given for my heal pain.
Staff so knowledgeable and their expertise has now helped me significantly.
I can now walk pain free all thanks to The Nantwich Clinic.

August 25, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Becky,
Thankyou very much for taking the time to write a review and for your kind words. We're really pleased to hear that we've been able to help you and that you're ablet o get back to wlking without pain after treatment! Fantastic!
Bet Regards, Tom, Gill, Kate and team. xx

Rated 5 out of 5 stars

Went for ear wax removal- needed urgent…

Went for ear wax removal- needed urgent attention and next day appointment was offered.professionally dealt with in a friendly environment

August 18, 2023
Unprompted review
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Reply from The Nantwich Clinic

Hi Jill,
Thank you very much for your review. We're really pleased to have been able to help. Thank you for chosing us!
Best Regards, Tom, Gill, Kate and team xx

Rated 5 out of 5 stars

Podiatry review

Wow, instant pain relief, wonderful service and attention to detail.
Highly recommend Tom Junior 👌

July 13, 2023
Unprompted review
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Reply from The Nantwich Clinic

Fantastic! Thank you very much for your review :-)
Tom, Gill, Kate and team :-)

Rated 5 out of 5 stars

First Class

Politeness. Courtesy. Smiley faces. Spotlessly clean. Great car parking. A fantastic customer experience

June 23, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Mr Williams,
Thank you for your kind words and 5 stars, they are really appreciated. We’re pleased to be able to help and look forward to seeing you again soon,
Best Regards Tom, Gill, Kate and team

Rated 5 out of 5 stars

Great service

Great service, always happy to help. Expert advice.

June 19, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Mrs Hill,
Thank you so much for your kind words and the 5 stars!
Lovely to see you
Best Regards Tom, Gill, Kate and team.

Rated 5 out of 5 stars

Professional service

Professional service, effective therapy and useful exercise advice. Just what I was hoping for.

May 11, 2023
Unprompted review
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Reply from The Nantwich Clinic

Thank you very much for taking the time to review the service you received and for the 5 stars, they mean alot to us!
So pleased to be able to help.
Best Regards, Tom, Gill, Kate and team.

Rated 5 out of 5 stars

Perfect customer care with attention to…

Perfect customer care with attention to detail and friendly attititude

May 22, 2023
Unprompted review
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Reply from The Nantwich Clinic

Dear Mr Wareing,
Thank you very much for taking the time to write a review and for your kind words.
Looking forward to seeing you again soon, enjoy the theatre!
Best Regards
Tom, Gill, Kate and team xxx

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