The Nantwich Clinic  Reviews 

232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and practitioners for being extremely friendly, highly knowledgeable, and wonderfully welcoming during every single visit. People note that the attentive team consistently makes them feel comfortable and relaxed, ensuring all procedures are exceptionally smooth and reassuring. Some people were satisfied with the remarkable therapeutic results and noticeable improvements in their long-term physical health, daily mobility, and pain relief. Reviewers additionally appreciated the impeccably clean environment, high professional care standards, and the wonderful convenience of having multiple expert health services housed under one single roof.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is consistently professional,... See more

Service

People report high satisfaction and appreciation for the exceptional service provided across a diverse range... See more

User experience

Consumers find user experience to be exceptionally positive, reporting a luxurious, relaxing, and efficient... See more

Quality

Customers had positive experiences with quality, noting significant fading with zero scarring after just a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today I had possibly the best massage I've ever had at The Nantwich Clinic. The perfect balance of relaxation and action on my tense shoulders and back. I've walked away feeling that I've done somethi... See more

Company replied

Rated 5 out of 5 stars

During this visit the team made me feel very comfortable, the reception and clinic was very clean. Pippa was absolutely amazing and was very caring, she didn’t make me feel rushed or uncomfortable and... See more

Company replied

Rated 5 out of 5 stars

I suffered with Plantar Fasciitis for over 9 months in the hope that it would just 'go away'. After 5 sessions of shockwave therapy I have just cancelled my 6th appointment as the pain and discomfort... See more

Company replied

Rated 5 out of 5 stars

The most friendly and relaxing clinic to visit and great coffee 😉 Highly professional services for effective treatments. Currently undergoing a series of deep tissue sports massages with Lia to ease... See more

Company replied


Company details

  1. Local Medical Service

About The Nantwich Clinic

Written by the company

The Nantwich Clinic offers easily accessible quality healthcare services to allow people to take control of their health and get on with life.

Aesthetics - Regain confidence with non-invasive fat reduction and skin tightening, muscle building and toning.
Audiology - hearing screening, tests and hearing aid dispensing
Ear Wax Removal - micro-suction for ears blocked with wax
Podiatry - Lower limb, foot and gait issues including ingrown toenail surgery, Microwave Therapy for Verruca resolution, skin and nail issues as well as lower limb muscular pain and/or sporting injuries
Sports Massage - Release and reduce tension in muscles, improve circulation and encourage the removal of waste products.
Sport's Therapy - Restore, maintain and maximise movement to relieve pain and increase quality of life.
Personal Training - Training for an event, looking to get into shape or regain strength in a particular area.
Pain Relief: Through Massage, manipulation, orthotics, shockwave, laser therapy, electromagnetic therapy and combined therapies.

Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

I came to the clinic with severe…

I came to the clinic with severe sciatica and booked in for 10 sessions on the new SIST machine technology with Lia and Reece, and after a couple of sessions it has completely gone and improved my life as I was struggling to do daily tasks like work and look after my children. I would highly recommend this treatment to anybody who’s is struggling with sciatica as it is a game changer!

Always get a warm and friendly feeling from the moment you step foot into the clinic from the ladies at reception and all the way through to the physio therapists and the owners Tom and Gill will always come over for a chat.

Thanks team great job 5 stars

June 5, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Josh,
Thank you for your review and kind words.
We’re so pleased to hear that your feeling a lot better and that you've enjoyed your time at the clinic - we look forward to seeing you soon!
Best Regards, Tom, Gill, Kate and team

Rated 5 out of 5 stars

Friendly and welcoming service

Friendly and welcoming service. I only need basic podiatry care and receive excellent service and advise. Tom is also able to present additional services that the clinic can offer. I have happily recommenced the Nantwich Clinic to friends.

June 4, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Geoff,

Thank you for taking the time to write a review, we really appreciate it! It's great to hear that your pleased with the service you receive from the clinic and we look forward to seeing you again soon! Also, thank you for recommending us to friends - it means a lot.

Best Regards,
Tom, Gill, Kate & team

Rated 5 out of 5 stars

Wonderful service

I visited the audiology service at The Nantwich Clinic. The service I received was outstanding and the procedure was explained clearly. I would highly recommend this clinic.

June 5, 2025
Unprompted review
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Reply from The Nantwich Clinic

Hi Clare,
Thank you very much for taking the time to write a review, it means a lot to us.
We’re delighted to be able to help and look forward to seeing you again soon!
Best wishes Tom, Gill, Kate and Team xxx

Rated 5 out of 5 stars

Excellent service throughout

Very thorough, very kind, very gentle.
Nothing was too much trouble.
We hadn’t realised about the differences in hearing at different sound frequencies. All this was explained clearly showing the graphs related specifically to myself.
The way in which Shahnoor adjusted the hearing aid level over a number of weeks to give me perfect hearing was excellent.

May 30, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for your kind words Julia, it's great to hear that you've had success with your hearing aids! We're so happy to have been able to help you.

Best Wishes,
Tom, Gill, Kate & team xx

Rated 5 out of 5 stars

Lia is an absolutely fantastic sports…

Lia is an absolutely fantastic sports therapist. I came in with a very sore back….. I’d had a herniated disc from around 10 years ago which flares up from time to time. Lia is so knowledgeable and identified the issue with me straightaway. She massaged my back using lots of different techniques and ran through some really beneficial stretches with me. Lia has recommended sports massage and SIS treatments moving forward to rectify my back issue and help speed up the healing process. Lia is very professional and I feel like I’m in very good hands with her and she really cares about her patients.

May 30, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for your kind words Claire, they mean such a lot to us! It's great to hear that you're feeling better from the treatment and we can't wait to have you back in clinic soon.

Best Wishes,
Tom, Gill, Kate & team xxx

Rated 5 out of 5 stars

Prompt polite service

Prompt service, alway kept me
Informed of appointment etc.
Clinic very clean, appointment times on time, consultant very polite, informative and clear with treatment required and outcomes.

May 23, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for your kind words and the 5stars Tony, they mean a lot!
Best Regards,
Tom, Gill, Kate & Team

Rated 5 out of 5 stars

Friendly and knowledgeable

Very friendly service and knowledgeable with any questions. Provided an excellent service, and I’d highly recommended The Nantwich Clinic.

May 20, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Jade,

Thank you for your kind words and the 5-stars! We really appreciate it.

Best Regards,
Tom, Gill, Kate & team x

Rated 5 out of 5 stars

The staff are very helpful

The staff are very helpful, efficient and friendly. Excellent service.

May 1, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for taking the time to leave a review Allison, we really appreciate it! It's great to hear you're happy with the service.
Best Regards,
Tom, Gill, Kate & team

Rated 5 out of 5 stars

Great shockwave treatment on my ankle…

Great shockwave treatment on my ankle today with Reece after an injury. Feel so much better after my first treatment and been such a relief. I have also had facial treatments with Rachel and Kate in the aesthetics suite upstairs and my skin feels and looks the best it’s ever had! Would recommend to everyone!!

April 29, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for taking the time to leave a review Kirstie and for your kind words! They mean a lot. So happy to hear you're feeling better following the treatments you've had at the clinic! Looking forward to seeing you soon.

Best Wishes,
Tom, Gill, Kate & team xxx

Rated 5 out of 5 stars

Excellent service

Telephoned this company and got an appointment that same day. I had called others but had to fill in a contact sheet on line, (I’m still waiting for that particular clinic to call me back).

From the moment I limped in to this clinic I was treated extremely well and was even offered a drink.

I went to speak about my Plantar fasciitis complaint. Tom, the clinician, was very welcoming and talked me through my various options. He gave me all the spiel about the treatments and let me decide what I wanted. He recognised the agony I was in and tried to give me some short-term remedies to help me cope with my pain.

I decided to opt for the steroid injection and made an appointment for the following day.

When I turned up for treatment he offered me a free treatment which involved an electronic pulse being applied to the affected area. It certainly helped, (I was sceptical before I received this one-off treatment), but I have to honestly say it brought me pain relief. I know this treatment requires a course and if my steroid injection wears off I will undertake this treatment.

I cannot praise Tom high enough for his professionalism.

Do not hesitate to book an appointment here. First class treatment.

April 24, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Neil,

Thank you taking the time to write such a lovely review and for the 5 stars - it means so much to the clinic! We're so glad to hear that you're feeling better following the steroid injection and that you appreciate the time Tom took to go through all the treatment options with you!

Best Regards,
Tom, Gill, Kate & team xx

Rated 5 out of 5 stars

Shockwave therapy …

From the moment you walk through the door receptionists are smiling offering you a drink they are so friendly .
Tom and Reece have both worked on my feet giving me shockwave therapy it’s not pleasant but out ways the hurt I was experiencing with my feet I’m not 100% pain free but a lot better than when I started 6 weeks ago .
They talk to you all the time distracting you from what they are doing but they both do a great job
Thank you guys

April 24, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for your kind words Jane and for the 5stars too! It's lovely to hear that you're feeling better and we can't wait to finish your treatment course!

Best Regards,
Tom, Gill, Kate & Team xx

Rated 5 out of 5 stars

Excellent audiology service

I have been fully satisfied and impressed with the audiology service I have received at the Nantwich clinic. I didn’t think I would take to wearing hearing aids but I am very happy with the one’s advised. The whole service has been professional. Everyone at the clinic is friendly and helpful and I wouldn’t hesitate to recommend them.

April 25, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Margaret,

It is so lovely so hear that you're impressed with your hearing aids and the service you've received at the clinic. Thank you for taking the time to leave such a lovely review - we look forward to seeing you in clinic soon!

Best Wishes,
Tom, Gill, Kate & team xx

Rated 5 out of 5 stars

Been having treatment off Lia now for a…

Been having treatment off Lia now for a few weeks, when I started the pain in my shoulder extending down my arm was agony. 8 pain killers a day. From week one the pain eased. Now after a few sessions I am pain free. Thank you Lia.

April 15, 2025
Unprompted review
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Reply from The Nantwich Clinic

Thank you for the 5 stars and kind words Tony - it's great to hear that you're pain free!

Best Regards,
Tom, Gill, Kate & team

Rated 5 out of 5 stars

Highly recommend the Emsella & Embody…

Highly recommend the Emsella & Embody treatments at The Nantwich Clinic.
All the staff are exceptional and friendly, Kate & Rachel particularly, putting me at ease. These treatments have made a massive difference & my overall health has improved.

March 10, 2025
Unprompted review
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Reply from The Nantwich Clinic

It's great to hear that you've had success from the core-to-floor treatment we offer at the clinic and that you're feeling better for having them! Thank you for your kind words, they are really appreciated, looking forward to seeing you soon!

Best Regards,
Tom, Gill, Kate & team xxx

Rated 5 out of 5 stars

First experience of podiatry

Warm welcome, friendly, honest advice, VERY gentle approach to treatment!

April 3, 2025
Unprompted review
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Reply from The Nantwich Clinic

So happy to hear that you've had a positive experience in clinic, thank you for the 5stars and kind words!

Best Wishes,
Tom, Gill & Kate

Rated 5 out of 5 stars

Excellent service

Excellent service. Very caring and attentive. I was in so much pain but after a series of treatments/rehabilitation I felt much better and on the mend. Thank you . Recommend!

March 11, 2025
Unprompted review
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Reply from The Nantwich Clinic

So great to hear that you're feeling better following treatment in clinic Tim! Thank you very much for coming to see us and for taking the time to write a review, it is really important to us.

Best Regards,
Tom, Gill, Kate & team

Rated 5 out of 5 stars

Shockwave Therapy

Today I had my 3rd Shockwave therapy to treat my Achilles Tendon. After each session, I have felt immediately, a significant improvement. I would highly recommend this therapy

March 6, 2025
Unprompted review
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Reply from The Nantwich Clinic

Hi Fiona,

Thank you for taking the time to leave a review - we really appreciate it!
It's great to hear that after only 3 sessions you've felt a significant improvement!

Best Regards,
Tom, Gill, Kate & team x

Rated 5 out of 5 stars

Couldn't recommend the team more!

To Tom and Gill and all the staff at The Nantwich Clinic.
I would like to thank Tom and Reece for their podiatry services and shockwave treatment.
Reece was very good at reducing the pain in my foot and has helped me massively!
Tom has been treating my feet for about 10 years now and I couldn't ask for a better podiatrist.
I couldn't recommend the team more!
Mrs J. Taylor

February 27, 2025
Unprompted review
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Reply from The Nantwich Clinic

Dear Mrs Taylor, Thank you very much for taking the time to write a review and for your kind words, they are really appreciated! As are the 5 stars!
We always look forward to seeing you and having a catch up!
Looking forward to seeing you again soon,
Best Regards, Tom, Gill, Kate and Team xxx

Rated 5 out of 5 stars

Chiropody

I visited Nantwich Clinic today to see chiropodist,this is after a few visits previously & each time all of the staff are extremely pleasant & kind,I have had a lot of pain in foot & Tom & his colleague have been very kind & friendly putting me at ease in a painful at times situation & explained everything they do and they don't hesitate to say to return before next appointment is due if struggling & the clinic is spotless & I can't recommend it highly enough for any treatment.

February 26, 2025
Unprompted review
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Reply from The Nantwich Clinic

Always great to see you Lorraine!
Thank you for taking the time to write a review and for the 5 stars! They’re really important to us.
Best Wishes
Tom, Gill, Kate and Team xxx

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