The National Beauty Academy Reviews 

80
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Today I completed a fast track day course for Korean lash lift. Tutor was knowledgeable, helpful and patient. Will be looking to further my beauty skills and education with more fast track courses in... See more

Rated 5 out of 5 stars

I joined NBA in June '24 and have just completed my 3rd course with them, I've really enjoyed my time at this academy and have gained a great amount of knowledge and skills to help me succeed in the b... See more

Rated 5 out of 5 stars

Can’t recommend NBA enough. A well equipped and welcoming environment, knowledgeable, supportive tutors and friendly, helpful staff. There’s always something exciting happening at NBA, whether i... See more

Rated 5 out of 5 stars

Just completed my level 3 in makeup artistry course and then enjoyed a halloween masterclass with the NBA. When I started I walked through them doors on the first day a complete mess and by the time I... See more

Company details

Written by the company

The National Beauty Academy offer a range of high quality and professional Beauty courses to suit your needs and fit in with your lifestyle. Whether you are a beginner looking to start a new career or an existing therapist wishing to update your skills, our courses are designed for you. Our tutors are fully qualified and highly experienced. Each tutor specialises in the subject they teach. They have many years of teaching practice, and some run their own successful beauty businesses. We pride ourselves on being small enough to offer a personal and friendly service, but big enough to provide the appropriate high standard of facilities necessary. We have funding available through Advanced learner loans.


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4.8

Excellent

TrustScore 5 out of 5

80 reviews

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4.8

All reviews

(80)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly professional and organised…

Highly professional and organised academy. The tutor was excellent and really took the time with everyone to ensure they understood every step.
Got my level 3. Would highly recommend.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I completed my level 3 Make up and Nail tech courses here and loved every minute! The Staff are lovely and the training was so much fun! I’d highly recommend x

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

Apologised, offered training but then blanked

If I did a day course I would always choose to learn through the national beauty academy for years,
I have done day waxing which went amazing, I was made to feel comfortable and felt I left known my money was spent well.
They had a gel and acrylic day course and this is were it went wrong, the lecturer herself was amazing but management let her down massively, I had to pester them for dates and times, I got told I didn't need someone in to practice on but then did lucky my daughter was off so my husband could bring her over which is a 20min drive.
I sat for 30mins at the beginning as not only was she doing gels but she was teaching someone acrylics, which for the money paid and a half day session just tuck the biscuit, I didn't get the full time, full information and to top it off the poor lecturer had to eat a sandwich while teaching because they told a lady a different time for her gels. All in all it was a shambles.
Acrylics I had the same lecturer and again chased for the information and still didn't get it as the print again didn't work.
She had people coming in from level 3 to finish so again time was spent else where which again for the price was no good, both course I felt I needed a refresher as I wasn't giving the information I didn't, but I can fault the lecturer she did her best with what she was given.
I paid for certificate which to this day still have not arrived, and I'm still waiting for the acrylic one to be emailed.

So I put a review up and they got intouch, they apologised and offered me to come back and do the course and another free one, which was amazing but was short lived, again I had to chase them, emails were sent that they didn't receive or I didn't receive from them which is unbelievable as I always replied from the same email which they replied back too. I was told multiple times someone would be intouch and they never were.

My last email I sent was a email describing how unhappy I was and shock horror to this day I've had no response... I haven't beable to go back and do any course even the free one.

What a shame, I've heard from multiple people similar things have happened to them.

The national beauty academy me coming into the beauty industry was a happy time but unfortunately you let your side down

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

A great place to learn

A great place to learn, the tutors helped me achieve four level 3's and 2 level 2's in 12 months, you couldn't ask for any better support. Look forward to learning more with you.

March 4, 2024
Unprompted review
Rated 2 out of 5 stars

Gel and acrylic course wasted my money

UPDATE - since this review the company reached out and offered for me to redo the course and a free course as an apology, that my certificate would be sent out, unfortunately again the certificate didnt turn up so i reached out about getting them in person when coming for course, i feel i had to run around again chasing them through email and got told emails were sent which i never received but i got replys.
I asked when course were and told someone would be intouch then never heard anything and got an email the day before the course, i reached out again as that was no good to me, family and work commitments. To be told someone would be intouch about more possible days to never hearing back, ive reached out again one last time about my frustration and have been ignored... such a shame also tried ringing but never got answered or told someone would ring.

I paid for a day course in gels and acrylics, I had to email them for all the information and ring to get them to send me it, got there for the gels and they booked an acrylic in at the same time with one teacher so she was stretched, I have left to wait whileshe had to print information sheets off for the other person, we had a no show so that lost me half an hour on a course I paid for.
They never sent me all the info for the gels or acrylic and I asked on the day to get the printer wasn't working and I had paid for a paper certificate which to this day and emails later, I still haven't received. I even had to email them for my electronic one.
The lecturer was lovely but her management failed her, I spent a lot of money for these to course and felt they were a waste, on top of that the no show turned up after dinner because she had been told a different time.
So I feel like I wasted my money on these courses, I felt like I paid the money but had to force the information out of them or didn't get the correct information, also they had changed the room round and the lecturer even discussed her concerns on health and safety

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Currently doing level 3 make up…

Currently doing level 3 make up artistry with the national beauty academy. Really enjoying the course. Sarah is very knowledgeable and experienced. Also very understanding. I'm the only man on the course. Both staff and academy, make me feel welcome on a weekly basis.

I was really nervous on the first day. But the nerves melted away as the day went on.

Kep up the excellent work every one

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Currently doing the level 3 make up…

Currently doing the level 3 make up artistry course and it’s brilliant, I can’t recommend Sarah enough as a tutor, she’s so patient and we’ve all learned so much already. Would highly recommend if you’re a beginner or looking to expand on your techniques ❤️

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Review

I’m currently doing the nail enhancement course and I’m finding it really good. Sarah is my tutor and she’s brilliant and very helpful, all the staff at the beauty academy are lovely.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Currently doing a level 3 makeup…

Currently doing a level 3 makeup artistry course and I am loving it. I am learning new every week and Sarah my tutor is amazing and so supportive. I can't wait to complete this course and see what else I can do at the academy 😁

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Level 3 nails

I am enjoying the course and tutor is very knowledgeable and patient with students and I am delighted to attend lessons

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Nail technology

I really was afraid before starting the nail technology course because English language my second language, I was worried about understanding contents perfectly , Kye is an amazing , she helped me a lot .all staff and colleagues so lovely and friendly.
Aisha

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended ⭐⭐⭐⭐⭐

I was worried about starting my new adventure of becoming a MUA and though I wouldn't enjoy it. However I am so pleased that I signed up with NBA as I've felt so comfortable, the tutors are amazing and help every step of the way. Will definitely sign up again in the future.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Beauty School of the North East

Currently developing my skills further as a makeup artist with NBA and could not recommend a better provision. Highly skilled tutors and an array of beauty opportunities available; this is definitely somewhere I’ll look at doing further courses in the future.

Thank you to NBA ⭐️

June 10, 2021
Unprompted review

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