TheNavMan.com LTD Reviews 856

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Today I installed everything. Software, license, maps and POIs. Everything worked great, everything went smoothly. I translated the installation instructions that THENAVMAN sent me by email into Germa... See more

Company replied

Rated 5 out of 5 stars

Wanted to update my MMI 3G+ & maps in my 2013 RS5, but didn't want to have to remortgage the house in order to afford Audi main dealer prices (and from experience, less than excellent service). Found... See more

Company replied

Rated 5 out of 5 stars

I ordered a whole set of digital downloads. All files downloaded and extracted perfectly. The instructions are excruciatingly detailed, but that’s a good thing. It ensured that every step of a lengthy... See more

Company replied

Rated 5 out of 5 stars

Fast shipping! I received my order in only a couple days from the U.K. The expert instructions were detailed and easy to follow. Installation was a breeze. My USA spec 2018 S3 now has all the latest u... See more

Company replied

Company details

  1. Auto Machine Shop
  2. GPS Supplier
  3. Used Auto Parts Store

Written by the company

Your online Audi vehicle software and navigation specialists. Specialising in all aspects of the Audi MMI systems from software to navigation maps, CarPlay and Android Auto.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Unsure initially but worked well

I was very unsure about carrying out a MMI upgrade as Audi will not guarantee no problems when completed. Using Navman seems to have proved that to be wrong.
The process was reasonably straightforward but did take much longer than I expected. In my case about 4 hours It all went as described in the instructions except I could only recognise the SD CARDS in Slot 2
My only issue was that the pdf file with instructions was not emailed when the cards were posted and I had to request it after delivery which delayed my installation.

May 15, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Andrew,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

No problems at all.

No problems at all.

All questions i asked were answered quickly and i got the correct updates for my car first time.

May 17, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi David,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

A great package for a great price.

Good selection of products for the Nav system in my car. Arrived quickly from overseas. Worked exactly as it should. Instructions were great. Really an awesome way to upgrade older systems.

May 20, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Michael,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Amazing support

Such a helpful and responsive person. Ben advised on the best solution for me, provided the data and full instructions for the upgrade.

May 14, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Neil,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

4G MMI A6

Purchased the 4g MMI update for my A6. Install didn't go as planned but after some chatting (which was surprisingly fast) it was all sorted and am now enjoying a wonderful updated MMI.
Many thanks!

June 4, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Jeffrey,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Excellent products and customer service…

Excellent products and customer service with quick and accurate responses. The installation process is well documented. Thank you!

June 3, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Jeff,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

As it says on the tin

As it says on the tin. They checked my software system first, confirmed it would work, sent me the cards and the instructions which were straightforward to follow.
And it worked! Thanks

June 3, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Rodney,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Truely The NavMan

Excellent communication, even before a purchase was made. As the owner of one of the first face lift A7's in 2015 I was extra cautious that I was ordering the right software, but a few quick emails to Ben and his team put my mind at rest and an order was made. I chose to receive hard copies on SD cards and they arrived a few days later. Comprehensive instructions followed and I now have a fully 2024/2025 compliant MMI with Apple car play. Happiness!

June 3, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Chris,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Everything that you said was going to…

Everything that you said was going to be in the update was there. Your instructions were very easy to follow, in fact so easy I thought I was doing something wrong. For some reason in my mind I thought I was getting Google maps but I read somewhere that Audi has that on lock down. With your updates I was also able to change from ATT data to Google Fi. I'm very satisfied with this purchase and would highly recommend The NAVMAN for any of his products. Thanks again

May 21, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Dear Customeri,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great website

May 20, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Mr,

We always love to hear our customer's feedback and we thank you for taking the time to leave us a review. We look forward to helping you again soon!

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Highly recommended

A really efficient and reliable service. I had a tricky upgrade that on my 2015 MY TT. The upgrade was for the latest MMI software including Maps, Apple CarPlay and POI’s. The instructions were easy to follow and all the upgrades worked beautifully. Credit to Navman for making it so easy for me. Would definitely recommend.

June 3, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Consumer,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great service

Great service, the product worked as intended, and I received a very explanatory guide on how to install.

May 20, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Cristian,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Delivery was fast and update went…

Delivery was fast and update went perfect once i got their instructions on how to do it

June 3, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Alex,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Yohann,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 4 out of 5 stars

Easy install and on hand to answer any…

Easy install and on hand to answer any questions ,overwhelmed with the final outcome

May 18, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Garry,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Audi update bundle

I recently purchased an update bundle which was supplied with clear instructions making it easy to install.
I did have a few issues (all down to me) but Ben from the customer service team was very helpful and extremely patient, helping to sort everything.

April 27, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Karl,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Rene,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Fantastic after sales service !!!

May 31, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Steve,

We always love to hear our customer's feedback and we thank you for taking the time to leave us a review. We look forward to helping you again soon!

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Very responsive to questions

Very responsive to questions, fast delivery, easy to follow installation instructions.

May 17, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Patrick,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Fantastic product and service provided…

Fantastic product and service provided even over a bank holiday weekend. Product does what it says and instructions are easy to follow. I fully expected delays due to the order only being placed on Friday evening of bank holiday weekend but I had maps installed by the Monday. Will happily recommend company and products to anyone

May 17, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi shelton,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look