Theninjabeauty Reviews 297

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The panties are supper small! I ordered size medium based on their size charts. I received a few panties for a middle schooler! They also scammed us at the checkout. I am very positive I decline... See more

Rated 1 out of 5 stars

Horrible product, not as advertised at all! Poor customer service as well. I will tell everyone I know about their poor product and business. I asked for a full refund and replied that I would have to... See more

Rated 1 out of 5 stars

As others have stated, offered a refund as I had ordered twice, thought it an accident on my part but now believe their order site is deliberately setup that way, and have never seen my money again de... See more

Rated 1 out of 5 stars

How come PayPal is not protecting us??? I never ordered only shopped .. PayPal declined refund after my explanation… spent $ for 2 kits( $69.00) never authorized. Got one .. garbage not Laura Geller... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Find the perfect best skin care product line 2018, look with selection of lip Products all Brushes Sponges Featured Products eyeliner/Brushes & Sponges/Nail Polish/Natural Makeup/Hair Products & Hair Care Products/best organic skin care products


Contact info

1.1

Bad

TrustScore 1 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from this site they rip…

Do not order from this site they rip you off I just went end to see how much they would be, and they were more than what they advertised so I backed out and didn't ok the order and they ordered then anyway, which Iam sure is illegal I tried for over two months without any cooperation from the company. They came without a packing ,slip and they would not send me the address label They said there address was on the package. I tried to return it with that address and the post office said they couldn't mail to that address They will not answer my texts. It is a scam

March 12, 2022
Unprompted review
Rated 1 out of 5 stars

I can't believe I did this

I can't believe I did this - I vowed to myself to never order any bras online, especially through Facebook. And yet I fell for this add where I thought these bras looked good and would help me give the comfort I was looking for. So I ordered just one, thank goodness - thought I'd paid CAD$21.44 through Paypal but the payment on my bank statement showed $28.33 - what a rip off. When the bra finally arrived I could've slapped myself, just as I had feared the bra was a cheap version of the photo of the actual bra, way too small, and guess what? The right strap was cut and then put together by 2 staples! Yeah staples, no kidding! Lesson learned - NEVER - ever order from these scammers!!!!

March 10, 2022
Unprompted review
Rated 1 out of 5 stars

I want to cry

I want to cry. And where is this supposed Order#?I'm bi-polar, I make my own anger and sadness...but, thanx anyway.

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

SCAM no refund back

Cancelled order and they said they was refunding my 51 dollars back to my account that was on February 7,2022 and still no refund I've sent several emails to them and nothing
this is a scam DON'T BUY FROM THEM SO IM CALLING THE BBB ON THEM AND CALLING MY BANK THEY SAID THE BRAS WERE 995 ORDERED 2 AND THEY TRIED TO CHARGE ME 31DOLLARS FOR SHIPPING I DON'T THINK SO THATS WHY I Cancelled and it's not a 5 star it's no stars

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Company is a joke

Company is a joke. Charged 5 x posted price, agreed to reverse charge, never did anything, could not get PayPal to get it voided. Useless! Fraud

February 25, 2022
Unprompted review
Rated 1 out of 5 stars

A bogus company

I wish i had read the reviews earlier.. definitely a fraud company and i am wondering how Paypal is still doing business with this fraud company.

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE !

This is the second review I have written. A very bad experience, this company is a fraud. When their ad comes up on facebook, I post a bad review and they have been taking them down. People need to be warned.

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered from this company for over 2…

I ordered from this company for over 2 months now and sent email after email asking for what I paid for they have no problem taking your money but nothing shows up they even asked in the 1st email if they could charge me again to send another which by the way nothing came and I don't know how to get my money back

February 12, 2022
Unprompted review
Rated 1 out of 5 stars

No refund as promised

They charged me $140 for extra orders, told me that refund was sent to my account. Still no refund, no bras and they won't answer my emails. I needed that extra money for bills.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

Charged double and wrong size.

I order 1 set of bras that were size 5X. I was charged twice for the same items and was given very small bras instead of what I had ordered. DO NOT ORDER from this company. Instagram and Facebook needs to remove them from their advertisements.

February 7, 2022
Unprompted review
Rated 1 out of 5 stars

Stay away SCAM!!!

Stay away SCAM!!!! Ordered 2ip glosses... after order was processed there were 4 ordered. I ordered on January 16th... and today is February 6. Was shipped and returned to sender and marked as failure. I did email company and was told to be patient. At this point I cancelled credit card I didn't want this bogus company to have access to my info... also, I've had my Gmail account for several years and never had alerts that someone was trying to access. Someone with a Mac was trying to gain access to my email. I feel for sure it is this company... BEWARE DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!!!

February 6, 2022
Unprompted review
Rated 1 out of 5 stars

I received a bra that was way to small…

I received a bra that was way to small and ordered and payed for it on Jan. 2 2022 for $21.44. I have not received my money back and need to know if the company wants their way to small bra back with a return label that they need to send me.
Please send label and money back so this will be a good customer service ordeal.
thank you,
Mrs. Patten

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

TAKEN MY MONEY

I was going to buy some pants but when I went through PAYPAL and saw the price of postage, I returned to their web page, I did not press "PAY NOW" button but they have taken my money without consent (stolen) and I am now trying to get my money back via PAYPAL but I am not having any success.

January 31, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered from them and NEVER again.

I order a purple bra and even ordered a size bigger and received a bra that looked like it was for a teenager. I'm DD there was no way that was going fit me so I gave it to my mom.

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

Thieves absolute scammers

I looked at buying two bras from them, went through to PayPal, then back to the website, when I saw the price of shipping, I cancelled out of order, I did not authorise it, a couple of minutes later I received an email stating I had placed an order. I immediately contacted PayPal and they refused to help stating I had authorised it. I contacted the website and they ignored my email then sent another saying it was shipped... This was 2st December, nit received anything despite numerous emails to them.. I'm devastated all this has happened and feel I cannot get my money back....

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

This company is the worst

This company is the worst, do not use them!!! In early November 2021 I ordered 4 of the same item for Christmas, when I first needed to contact them the second week in December to find out where my order was they responded that it had been shipped although nothing showed up on tracking until the next day, which means it hadn't been shipped. When it finally got here 3 weeks after Christmas there were only 2 items, not 4. I emailed again asking where the rest of my order was, with a photo of what I got, I asked them to please priority ship it with no additional cost to me and did not get a response. A week later I resent the email, that was 2 weeks ago I started this process and still have not received a response.

January 15, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look