absolutely from start to finish pleasent , caring understanding helpful beyond belief . no hidden fees no price increase what you see is what you pay . all the time effortless consultant 10 mins... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to re order and had a Video Call checking weight and progress etc.Consultant very helpful and courteous. Also Prices are very competitive.Pen still to be delivered, but others were delivered on... See more
Company replied
Great online pharmacy that I purchase weight loss medication from. My initial consultation was done swiftly after switching from another provider who decided to hike up their prices after a year of... See more
Had a really good experience with this company transferring over to them . Easy to arrange and saved me over £50 a month . Telephone /video appointment was easy with a very friendly consultant . Li... See more
Company replied
Company details
Written by the company
NuLife Pharmacy – Your Trusted Online Pharmacy NuLife Pharmacy is a UK-registered, GPhC-regulated online pharmacy providing clinically assessed prescription weight-loss treatments and at-home clinical testing to dive deeper into symptoms such as hair loss, fatigue and brain fog. Every medication is reviewed by our qualified prescribers to ensure treatment is safe, appropriate, and tailored to your needs.
Why customers trust us
Written by the company
- GPhC Regulated – Trusted UK pharmacy meeting the highest standards of patient safety and clinical care. Clinically Reviewed – Every consultation is assessed by a qualified healthcare professional before treatment is approved. Stable Pricing- consistent and transparent pricing throughout your journey making cost planning simple. No low introductory offers and being tied down to subscriptions. Weight Loss & Clinical Testing – Access prescription weight-loss medications and convenient at-home health tests in one place. Fast & Discreet Delivery – Secure packaging with quick UK delivery. Ongoing Support – Expert pharmacist guidance throughout your treatment journey.
Contact info
167-169 Great Portland Street , W1W 5PF, London , United Kingdom
- 01709 805 376
- Support@thenulife.com
- thenulife.com
NuLife - Healthcare made simple
4.8
Excellent
76 reviews
Asks customers to review
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How this company uses Trustpilot
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The time and effort the clinician gives…
The time and effort the clinician gives me .
The help, guidance and support.
and how fast they go above and beyond to get orders out to me
Fantastic, the service is 2nd to none, and the price is amazing
July 8, 2026
Reply from NuLife Pharmacy
Thank you for your wonderful review, Tracy! We're so pleased to hear you feel well supported by our clinical team. Your kind words mean a lot to us, and we truly appreciate your continued support.
Consistent low price not one off introductory price
Nulife are really consistent in maintaining their low prices and their pragmatic but thorough approach to reordering.
July 10, 2026
Reply from NuLife Pharmacy
Thank you for your lovely review, Amanda! We're delighted to hear you value our consistent pricing and straightforward reordering process. We really appreciate your support.
Smooth and straightforward process from…
Smooth and straightforward process from start to finish. I had been using Mounjaro through another pharmacy but decided to switch to Nulife because they also support patients through the maintenance phase of treatment.
I had my consultation with the doctor on the same day I requested the medication, and my prescription was approved promptly. The medication was then delivered on the date I selected, which was incredibly convenient.
Overall, a very professional and efficient service, and I’m pleased I made the switch.
July 3, 2026
Reply from NuLife Pharmacy
Thank you for your wonderful review, Taciana! We're so pleased you chose to switch to Nulife and that your experience was smooth from start to finish. We look forward to continuing to support you throughout your journey.
Reply from NuLife Pharmacy
Thank you for your kind review, Carolynn! We're delighted to hear you found the ordering process quick and easy. We really appreciate your support.
Excellent consultation with a real…
Excellent consultation with a real person. Support at the end of phone or prompt email confirmation. Package arrives at said time/day and price is suitable for me compared to other companies
July 1, 2026
Reply from NuLife Pharmacy
Thank you for your lovely review, Zoe! We're so pleased to hear you felt supported throughout and that our service and delivery met your expectations. We really appreciate your recommendation and look forward to helping you again.
Excellent customer service and very…
Excellent customer service and very good on pricing. Easy to re-order your medication on the app straight forward highly recommend Nulife
July 8, 2026
Reply from NuLife Pharmacy
Thank you for your lovely review, Lisa! We're delighted to hear you've found our service easy to use and great value. We really appreciate your recommendation and look forward to supporting you again.
Great experience, delivered on time.
I used nulife for weight loss medication, the website was easy to use,the forms simple to complete and the consultation with the pharmacist was great, he put me at ease, was friendly professional and assured me I could contact them easily if I have any issues or queries. They are competitively priced and being a fully registered UK pharmacy you know your in safe hands.
June 30, 2026
Reply from NuLife Pharmacy
Thank you for your kind review, Helen! We're so pleased to hear you found the process straightforward and felt supported during your consultation. We really appreciate your trust and look forward to continuing to support you on your journey.
Fabulous Company!
Fabulous! Was looking for someone to support me with maintenance whilst on Mounjaro. Could not have been more helpful. Everything was very quick and easy from the initial enquiry, web application and video consultation call. Pen arrived by DPD so I knew exactly when it would be delivered and had a "Wool Pack" to protect the pen plus an ice pack to keep it cool. Needles and alcohol swabs all supplied and best of all a very competitive and regular price. No discounts, no "codes" just a great price. Highly recommended.
July 9, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you so much for your lovely review, Elizabeth! We're delighted to hear you found the process quick and easy and that everything arrived as expected. We really appreciate your recommendation and look forward to supporting you on your journey.
Drama free and very helpful
Easy to re order and had a Video Call checking weight and progress etc.Consultant very helpful and courteous. Also Prices are very competitive.Pen still to be delivered, but others were delivered on my chosen delivery day,, hopefully this order will be also.
July 3, 2026
Reply from NuLife Pharmacy
Thank you for your lovely review! We're so pleased to hear you found the reordering process easy and that your consultation was helpful. Thank you for choosing us!
Swift, practical and effective
Swift, practical and effective professional support and advice for side effect symptoms. Extremely grateful. 1 million stars if I could.
July 4, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you so much for your amazing review! We're delighted to hear our team was able to provide the support and advice you needed. We're always here if you need us!
All round great service.
Excellent pricing, quick delivery,brilliant customer service, really friendly and helpful.
July 3, 2026
Unprompted review
Reply from NuLife Pharmacy
We're delighted to hear you were happy with our pricing, quick delivery, and customer service. We really appreciate your support.
Reply from NuLife Pharmacy
Thank you for your review! We really appreciate your support!
Easy to transfer from another provider
Easy to transfer from another provider. All straightforward including video call. Slight issue with payment process but delivery went ahead exactly as scheduled.
June 27, 2026
Reply from NuLife Pharmacy
Thank you for your lovely review! We're so pleased to hear the transfer process was straightforward and that your delivery arrived as scheduled. We appreciate your feedback and are always here if you need anything.
Excellent service
Excellent service. Had an issue with ordering and Amy in the service team sorted it within minutes of my email. Highly reccomend
June 27, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you so much for your kind review! We're so pleased Amy was able to resolve your issue quickly. We really appreciate your recommendation and look forward to supporting you again!
Excellent service and great customer…
Excellent service and great customer support wouldn’t want to go anywhere else whilst I work on my weight loss journey and nearing maintenance
June 24, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you for the review! We're delighted to hear that you've had such a positive experience with both our service and customer support. It means a lot to know you trust us to be part of your weight loss journey.
Fantastic Service, Competitive Price
Fantastic. Excellent telephone consultation with knowledgeable, friendly pharmacist. Had 2 orders through them and will happily continue to use. Sent well packaged for delivery on the requested date. Very competitive pricing. Highly recommended 👌
June 10, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you so much for your wonderful review. We’re delighted to hear that you’ve had a positive experience with both your consultations and orders. Our pharmacists take great pride in providing friendly, knowledgeable advice, so it’s lovely to know that came across during your calls.
We’re also pleased that your deliveries arrived as requested and that you found our pricing competitive. Thank you for your continued support and recommendation—it really means a lot to the whole team. We look forward to helping you again in the future.
Impressive customer service all round!!
I have been with a different online pharmacy for my Mounjaro maintenance stage. Their customer services, app and pharmacist were not up to the amount of money I was paying. After a long research, after speaking to several online pharmacies, I am extremely happy with the level of customer service, pharmacist response and how they acted really fast, taking my situation at heart and coming out of their way helping me to get my pen as soon as possible. And before finishing this review, I am NOT sponsored by them. Im writing this as they deserve being recognised and receive the 5 stars. It IS a 10 stars customer service, rapid approval and delivery preparation in addition to how easy is the order process!! Thank you NuLife. Xx
June 4, 2026
Unprompted review
Reply from NuLife Pharmacy
Hi Anna,
Thank you so much for your wonderful review and for choosing NuLife. We’re delighted to hear that you felt supported by our customer service team and pharmacist, and that we were able to help get your order to you as quickly as possible.
Your kind words about the care, communication, and ordering process mean a great deal to us. Thank you for taking the time to share your experience and for recommending us—we truly appreciate your support and look forward to helping you again in the future.
I've moved to maintenance now and…
I've moved to maintenance now and Nulife pricing is clear and transparent, I needed a provider who would support me while I continue my healthy journey and coming down the doses but with the option to move back up of i needed to.
It was an easy process with an online form and then a video consultation the same day and one that was after work.
Delivery was on time.
May 1, 2026
Unprompted review
Reply from NuLife Pharmacy
Thank you for your lovely review Natalie. We’re delighted to hear that our Mounjaro maintenance programme and transparent pricing gave you the confidence to continue your weight loss journey with us.
We understand how important ongoing support is during the maintenance stage, whether you’re reducing your dose or need the flexibility to increase it again in the future. It’s great to know that the consultation process was straightforward, convenient, and that your medication arrived on time.
Thank you for choosing NuLife to support you through maintenance, and we look forward to continuing to help you achieve your long-term health goals.
Updated review, pharmacy contacted me
UPD.
Pharmacy contacted with and organised picked up of the open box and delivery of a new box of medicine. Second delivery was in sealed box and all as expected.
So I update my review.
Hope it won't happen again.
I have just received my first order from nuLife pharmacy. Mounjaro injection. The package was sealed, but inside the medicine box was opened. Everything inside wet, sticky and dirty.
I don't feel safe to use this medicine.
The cost is big, I regret switching to this pharmacy.
April 15, 2026
Unprompted review
Pleased
2nd order just made, very pleased didn't have to jump through all the photo/video hoops again. This pharmacy has been very good from the beginning, helpful with my change from monjaro to wegovy and the little kit/advice pack was well received.
April 14, 2026
Unprompted review
Reply from NuLife Pharmacy
Hi Matt,
Thank you for your continued support and for sharing your experience. We’re glad the reordering process was straightforward and that our team could assist with your transition. Great to hear the kit was useful—we’re here whenever you need us.
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