The Nunhead Gardener Reviews 

681
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, mentioning that items always arrive securely packed, right on time, and in wonderfully healthy condition. People also find the online ordering process extremely straightforward, noting that browsing, selecting, and purchasing beautiful plants is an absolute breeze from start to finish. Though some customers noted occasional delivery delays, minor item mix-ups, or receiving plants that felt somewhat smaller than anticipated. A few reviewers additionally experienced issues with missing items, damaged products, or unexpected delivery fees, though these represent a small fraction of overall feedback.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful flowers,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the gorgeous plants and... See more

Order

Users describe positive interactions with order, highlighting the straightforward online ordering system and... See more

Service

Clients share deep appreciation for the service, noting that ordering and delivery provide a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast same day delivery, ordered early Saturday morning and arrived in the afternoon. Stunned. Bought two Heuchera's making this the second order for this particular Heuchera (Paris). These were... See more

Rated 5 out of 5 stars

I just love the Nunhead Gardener. I'm a frequent shopper / visitor of the store and always enjoy the selection of plants and the staff members. They're all really caring. This year I placed my first... See more

Rated 5 out of 5 stars

Searched for terracotta window boxes everywhere and when I did find them they looked factory manufactured and no redeeming features. Having got some lovely plants and pots from Nunhead garden centre b... See more

Rated 5 out of 5 stars

The plant received was absolutely lovely. The service from ordering to delivery was a great experience. I am so pleased that I reconnected with Nunhead Gardener's. I used to visit many moons ago so I... See more


Company details

  1. Garden Center
  2. also in
  3. Flower Delivery
  4. Flower Market
  5. Garden
  6. Home Goods Store
  7. Plant Nursery

About The Nunhead Gardener

Written by the company

We are an independently owned and run group of South London based community garden stores. We pride ourselves on our highly knowledgeable team of horticulturalists who are always on hand to offer expert advice regarding all indoor and outdoor gardening matters in a friendly manner. We aim to cater for the needs of all types of urban gardener and home jungle enthusiast.

Whether you’re a seasoned landscape artist looking for specialty plants; an enthusiastic novice creating your first garden; or you simply want to brighten up your home or find an exceptional gift for someone special, we guarantee to help. Shop Houseplants Shop Indoor Pots Shop Garden Plants Shop Garden Pots & Accessories

Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(681)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online Gifting from Far Away

Sending an online gift certificate to our childrens' new home was easy from far away British Columbia. Thank you Nunhead Gardener for making this meaningful gift possible!

April 22, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

We're so pleased we could help you with this special gift. Thank you for shopping with us and for taking the time to leave a lovely review. Best wishes, Emily

Rated 5 out of 5 stars

Brilliant customer experience

I was given a gift voucher for The Nunhead Gardener but when I tried to use it online it came up with an error. The customer services team were fantastic in sorting the issue and placing my order for me with a swift and personable service. I think I like my purchases even more because of it! :-D Highly recommend.

April 23, 2025
Unprompted review
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Sophie - thank you for taking the time to leave a review. We'll be sure to pass on your kind words to our team, and we're so glad you're pleased with your purchases! Best wishes,

Emily

Rated 5 out of 5 stars

Gift voucher

Bought a gift voucher for a birthday present.
Gratefully received by my daughter.

April 12, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Denise - thank you for taking the time to leave us a review and choosing The Nunhead Gardener. We hope your daughter enjoys her voucher online or instore! Best wishes, Emily

Rated 5 out of 5 stars

Such a beautiful garden centre and such…

Such a beautiful garden centre and such helpful staff

April 6, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Philippa - we're so pleased you enjoyed your visit to our store. We'll be sure to pass on your kind words to our brilliant team. Be sure to visit us again soon! Best wishes, Emily

Rated 4 out of 5 stars

A gift for my son…

I know that my son loves your garden centre. So I was pleased to see the range of items you offer so I know the voucher I give him will be fun to spend with you.

April 9, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Simon - always lovely to hear when someone appreciates our stores! Thank you for choosing to gift him with a Nunhead Gardener voucher - we hope he's found some gems. Best wishes, Emily

Rated 5 out of 5 stars

Fabulous healthy plants

My 2 plants arrived safely and in fabulously healthy condition. They have settled in to their new home well. Delivery with Quiver went really well. Arrived next day, you definitely couldn't use so little packaging with any other company. Nice not to have lots of boxes or plastic, that made me smile too. I will be back again. Thank you

April 6, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Hazel - thank you for the fabulous review, we're so pleased the process went smoothly. We hope your plants are thriving, and look forward to welcoming you back soon! Best wishes, Emily

Rated 5 out of 5 stars

Easy experience, great products & service

The website is easy to navigate, great range of products, delivery is very reasonably priced and delivered next day at standard.
The delivery driver Douglas was lovely and prompt. Plants arrived in great condition and are all flourishing nicely in my garden.

April 6, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Lara - we're so pleased to hear you were happy with the service. We'll be sure to pass your kind words on to our courier, and hope the plants continue to thrive! Best wishes, Emily

Rated 5 out of 5 stars

Great houseplants

Very interesting plants and great customer service - thank you Nunhead Gardener!

March 30, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Jessica - it really does make our day when we hear people enjoy visiting our store! We'll be sure to pass your kind words on to the team. Please pop in again soon, best wishes, Emily

Rated 5 out of 5 stars

Beautiful flowers delivered on time

Beautiful flowers delivered on time, went down very well for our friend's birthday

March 30, 2025
The Nunhead Gardener logo

Reply from The Nunhead Gardener

Hi Kevin - we really appreciate you taking the time to leave us a review. We're so pleased you were happy with the flowers and they were well received! We'll be sure to pass your kind words onto our fab floristry team. Best wishes, Emily

Rated 5 out of 5 stars

Great work ethic people friendly customer service

I travel more than 10 miles to this garden center. Why because the staff here care about their work and the plants they sell.
Please whomever owns this business thank you for installing a great work ethic a people friendly customer service.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect location and great service.

Perfect location for our colleagues leaving drinks! Front of house staff were super helpful in ensuring we had our allocated space and everything we had pre-ordered.

Really easy going and fab service.

March 19, 2025
Rated 5 out of 5 stars

Best Plant Shop

I visit the Camberwell store on regular basis, the staff are always friendly, approachable and helpful to advise on plants and after care. They always have such amazing plants and accessories. Because of this I now have many plants in my home. Keep up the great work guys and thank you.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

I discovered Nunhead Gardener when I used to live in Elephant and Castle. It was always a pleasure to visit the shop on the weekends and explore the new plants, pots, and decorative items. Since then, I have visited their shop in Nunhead and used recently their online shop. Great service and always good quality products!

March 16, 2025
Unprompted review

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