I was looking for a special gift for my wifes birthday and via Theo grace I found exactly what I wanted without any extortionate price tags. A slight concern I had was dealt with via Email within a co... See more
Company replied
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See what reviewers are saying
I wanted something where I could customize names on jewelry pieces & ran into a friend who was wearing a bracelet from Theo & grace. Next thing you know I'm ordering something for me & two gifts for M... See more
Company replied
The Charlize Russian ring I ordered arrived very quickly, its gorgeous and I will order from Theo Grace again, likely several more times. I'm so happy I took the leap into the Theo Grace jewelry world... See more
Company replied
Easy to order. Took a couple of weeks to arrive as came from overseas which I didn’t realise until after I’d ordered. Good communication with updates on delivery. I ordered the personalised heart gems... See more
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Company details
Written by the company
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Contact info
United States
- support@theograce.com
- theograce.com
You should know
4.5
Excellent
70 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The jewelry I ordered for my daughter…
The jewelry I ordered for my daughter with her husband and two children’s names is beautiful. I cannot wait to give it to her from Mother’s Day. The customer service is out of this world I mean nothing like it on any website. I had a question and they not answered my question gave me every bit of possible information for questions. I didn’t even have yet.
April 15, 2026
Unprompted review
Both necklaces were beautiful
I received one necklace, love it and now have a 2nd one! I did contact customer service and they were stellar!
April 17, 2026
Unprompted review
I ordered a beautiful infinity necklace…
I ordered a beautiful infinity necklace for my daughter with the names of her two children. It is gorgeous and even better than I expected. I am so happy with this gift.
April 17, 2026
Unprompted review
Wonderful company to work with
Wonderful and attentive customer service. Products are very attractive and decently priced.
March 30, 2026
Unprompted review
Fabulous necklace!
Ease of ordering and delivery. More importantly, the necklace is fabulous and just what I wanted!
April 16, 2026
Unprompted review
Reply from Theo Grace
Hi Tracy,
Thank you so much for your kind words. We are so happy to hear you love our jewelry.
It truly means a lot to us.
Everything went smooth and was pleased…
Everything went smooth and was pleased with the piece
April 15, 2026
Unprompted review
Reply from Theo Grace
Hi Paul,
Thank you for your feedback. We are glad to hear everything went smoothly and that you are pleased with your piece.
We truly appreciate your support.
Reply from Theo Grace
Hi Jennifer,
Thank you for your kind words. We are delighted to hear you are happy with the quality.
It truly means a lot to us.
I was looking for a special gift for my wife.
I was looking for a special gift for my wifes birthday and via Theo grace I found exactly what I wanted without any extortionate price tags. A slight concern I had was dealt with via Email within a couple of hours, the staff sent me everything I needed to know and were so freindly. When the necklace I had ordered arrived it was well made and was perfect in every way, and delivered very quickly, I will most certainly be purchasing from them again in the near future.
April 10, 2026
Unprompted review
Reply from Theo Grace
Hi Frank,
Thank you for sharing your experience. We are delighted to hear you found the perfect gift and that our team could assist you quickly and clearly.
We are so happy to know your wife loved the necklace, and we look forward to your next order.
Love this unique custom jewelry
Love this unique custom jewelry. I was updated on when the order would ship and received as expected. The quality looks great and excited to wear this piece.
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi Jackie,
Thank you for your lovely feedback. We are so happy to hear you love your custom piece and that everything arrived as expected.
We hope you enjoy wearing it.
Great quality
The item arrived in great condition and exactly as described. Although the shipping took a bit longer than expected, the customer service was excellent—responsive, helpful, and very professional throughout the process. Overall, a positive experience and I would still recommend this seller.
April 5, 2026
Unprompted review
Reply from Theo Grace
Hi Eyshai,
Thank you for your feedback. We are glad to hear you are happy with the quality and that our team could support you throughout the process.
We truly appreciate your recommendation.
My mom lives silver and i know she been…
My mom lives silver and i know she been wanting a necklace with me and siblings names. Theo Grace has the most beautiful necklace ever my mom loved it so much I can’t wait to have my little ones and get a necklaces with there names on it!!
April 14, 2026
Unprompted review
Reply from Theo Grace
Hi Jislia,
Thank you so much for your beautiful message. We are so happy to hear your mom loved her necklace.
It is wonderful to know it made such a special gift.
Really great quality and meaningful…
Really great quality and meaningful jewellery
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi,
Thank you for your kind words. We are so happy to hear you appreciate the quality and meaning behind your jewelry.
It truly means a lot to us.
My wife loved her engraved baby feet…
My wife loved her engraved baby feet with birthstone , first time buying form Theo grace and will definitely return.
Highly recommended to anyone.
March 25, 2026
Unprompted review
Reply from Theo Grace
Hi Alex,
Thank you for your wonderful feedback. We are so happy to hear your wife loved her piece and that it made such a special impression.
We truly appreciate your recommendation and look forward to serving you again.
Breathtakingly beautiful
I got to preview what I wanted before I purchased it. The time it took from production, to packaging and shipping was a good amount of time. When I received my package and opened it, it took my breath away. It’s done beautifully with clear, great detail. I absolutely love it. It’s well worth the price.
April 12, 2026
Unprompted review
Reply from Theo Grace
Hi Tyra,
Thank you so much for your beautiful message. We are delighted to hear that your piece exceeded your expectations and that every detail stood out to you.
Your kind words truly mean a lot to us.
Beautiful ring!
Got it on sale. Super Quick shipping. Beautiful piece 💕
I was a little miffed that my box was squashed on one side though.
April 12, 2026
Unprompted review
Reply from Theo Grace
Hi Elizza,
Thank you for your kind feedback. We are so happy to hear you love your ring and that it arrived quickly.
We are sorry to hear about the condition of the box and appreciate you bringing this to our attention.
This is now my favourite piece of jewelry
I was able to easily design what I wanted, it shipped fast and it is exactly what I wanted.
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi Pamela,
Thank you for your lovely feedback. We are so happy to hear the design process was easy and that your piece is exactly what you wanted.
We truly appreciate your support.
Gorgeous jewlry.
Not only is the jewelry absolutely stunning, packaging is beautiful and was delivered on time.
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi Peggy,
Thank you for your kind words. We are delighted to hear you love the jewelry and the packaging, and that everything arrived on time.
We truly appreciate your support.
My beads of love ❤️ new necklace !
Absolutely love love love my new necklace ! 😍 So pretty & and well made ❤️
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi Courtney,
Thank you so much for your lovely message. We are so happy to hear how much you love your necklace.
It truly means a lot to us.
Super fast on delivery
Super fast on delivery. Necklace was beautiful with three boys name on it, my Daughter loved it! I also ordered the bag, card, and box for it for an extra $5.00 and it was worth it.
April 13, 2026
Unprompted review
Reply from Theo Grace
Hi,
Thank you for your feedback. We are so happy to hear the necklace made such a special gift and that your daughter loved it.
We are also glad you enjoyed the gift packaging.
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