The Old Glasses Shop Reviews 4

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Happy customer

Very good transaction. I was in a hurry for the glasses and communication and delivery went smoothly. Thank you!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and range of frames

Excellent customer service and amazing range of retro glasses you cannot find anywhere else. I bought two pairs from the so far and I would definitely recommend. Their return and refund policy is very good which made me come back and purchase again.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Perfect

I don’t know where to start with just how amazing the customer service is.
I purchased a pair of round glasses and a sunclip. I had issues when I first recieved the order but that was down to me. I messaged asking for advice and Christina went above and beyond to help me out. I posted off the glasses and the relevant changes were made. When I got them back I messed something up which meant I had to send them back again. Once again Christina was there to help me out and reassure me they would be sorted out in no time.
Everything that went wrong, let me state… Was all my fault yet this company went out of their way to help me sort out what was user error.

I am more than happy with my purchase, I will recommend them to friends and will purchase all my frames from here, from now on.

If you are looking at frames and wondering if they are worth the money, buy them. The answer is yes they are.

December 12, 2022
Unprompted review

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