The Refillable Candle Company Reviews 391

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have both the candle and wax melt subscription and absolutely love them! Always look forward to my delivery, the house always smells lovely! Would definitely recommend ❤️

Rated 5 out of 5 stars

After seeing an IG post by Jemma Solomon, I thought I’d see what this small business was like. Bought a few different products…well impressed so I signed up for the subscription refill candle service... See more

Rated 5 out of 5 stars

There’s nothing better than your home smelling beautiful. I’ve been purchasing products from The One Co for a number of years now, I’ve also signed up for the wax melt subscription and the candle subs... See more

Rated 5 out of 5 stars

Customer service is amazing they went above and beyond to help me. Calm is a life changer in our home my little boy is autistic and struggles to sleep. The magic spray as he calls it helps him settle... See more

Company details

  1. Cosmetic Products Manufacturer
  2. Candle Store
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

The Refillable Candle Company was the first UK refillable candle company. On a mission to make refillable candles and candle refills the new normal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recent Monthly Subscription holder

I have been a refillable candle monthly subscriber since last October (2025), and my first month's refill was lovely, and then in November, I did not love the refill scent, however I carried on with my subscription. And I am so glad I did as December's scent was incredible and now I really want it to be a permanent scent for all year round!

I have followed Lexi and her team for a while now on Instagram and as well as having amazing quality products I love Lexi's vision and passion in her business and her team and what she does to support not just women but Mum's who work for/with her.

In the last 6 months I have been really trying to support more smaller businesses especially those owned and ran by women and I will 100% continue to support this business and be excited every month to get my new refill for my candle.

What I would love to see in the future from The One Co is refillable reed diffusers!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Monthly Subscription Service

I’m a very picky person when it comes to the scents of candles but all of the scents I’ve had so far from the monthly subscription service have smelt amazing. To top it off my candle jar is reusable! I will be ordering another jar for the house asap. Delivery is quick and the staff at The Refillable Candle Company are professional & friendly.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

The subscription box

I've got the subscription box each month and whenever it comes each one is better than the last!!!
You can defenitly smell the scents they are long lasting and great that I just refill my jar.
Each time it comes I'm like this is my favourite untill next months arrives. Exciting to see what's next x

August 1, 2025
Rated 5 out of 5 stars

Simply incredible.

Simply incredible.
Have been watching Lex for ages - and not sure why I’d never signed up, but last month it was my birthday, and I’d injured my neck / shoulder and was feeling sorry for myself. Saw one of her posts and thought yes - I’m in - I’m treating myself.
And what a joy it is 🩷
Loving that I’ll get my little bit of heaven each month now 🩷

May 28, 2025
Rated 5 out of 5 stars

Fantastic customer service

The communication is fantastic, my subscription always comes on time and the candles smell divine. What more could you want? I love everything about this small business. Thankyou 😊

March 31, 2025

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