The One Glove Reviews 992

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the durability and excellent grip of the gloves, with many noting they are the best their children have ever worn. The customer service is frequently described as exceptional, with staff members being helpful, efficient, and providing quick, personalized responses to inquiries and issues. However, some customers were dissatisfied with the product's durability, reporting that gloves ripped or sustained damage after minimal use. A few people also felt that the packaging made it difficult to remove a protective film, leading to damage to the gloves. Additionally, some reviewers experienced issues with customer service regarding product replacements or refunds for these quality concerns.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the outstanding quality and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness and... See more

Staff

Consumers find staff to be exceptionally helpful and professional. Many reviewers specifically praise a staff... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the outstanding quality and durability... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

We’ve used one glove for for over 8 years. My young lad does 4 sessions a week, plus a fake and plays at a good level. But that is hard going on gloves. A couple of times we’ve come away from wha... See more

Rated 5 out of 5 stars

My 9 year old son loves this brand. We now have a collection of gloves, bags, clothes, cleaning kits to help his goalkeeping. For him being able to get rewarded is another bonus, especially as he has... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

992 reviews

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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Our son is a very keen Under 9 Keeper…

Our son is a very keen Under 9 Keeper for local team and has gloves, padded shorts and tops from the OneGlove which is great quality. we recently had a small issue with a new pair he purchased last week. the gloves arrived yesterday, i had chat via insta reporting the issue they advised me to contact support team via email. i sent email and the response was immediate. they were already aware of the issue from the social team and a replacement pair has been shipped. Great customer service, great product.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great brand

My son has a scholarship at a professional club. He swears by this brand and won’t use any other. He’s tried multiple brands and finds these to be the best. Highly recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The team responded so quickly to my…

The team responded so quickly to my issue/query and the outcome was so pleasing. The effort the team put in was unreal. A very happy customer. I can't wait to use my new gloves and use the company again

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve used one glove for for over 8…

We’ve used one glove for for over 8 years.
My young lad does 4 sessions a week, plus a fake and plays at a good level.
But that is hard going on gloves. A couple of times we’ve come away from what would probably have been without knowing less suitable gloves, which haven't lasted a heavy session on Astro, more than good enough for a goalkeepers usual 45-1hr sessions once a week and game.
One glove communication has been excellent both times and resolved highly satisfactorily.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

My son only saved 4 shot with his new…

My son only saved 4 shots with his new gloves 🧤 fingers look a mess after one game will not buy from this company again. will go back to 1con

February 15, 2026
Unprompted review
The One Glove logo

Reply from The One Glove

Hi Grant,

Sorry to hear the gloves didn’t meet your expectations after the first match.

The palms on performance gloves are made from soft natural latex, which is designed to grip the ball as much as possible. To create that grip, the latex has to be soft. The downside is that softer latex will naturally show signs of wear very quickly, sometimes even during the first game or training session.

This is completely normal across all goalkeeper glove brands. What often looks worrying at first is just surface abrasion, where tiny pieces of latex shave off when the glove contacts hard ground like astro or artificial turf. Even though the palm may look scuffed, the grip underneath remains strong and the gloves can continue performing well while plenty of latex remains.

Gloves that appear to last longer visually are often made with tougher synthetic materials or harder latex, which resist abrasion better but don’t provide the same level of grip on the ball. It’s always a balance between grip and durability, and every goalkeeper eventually finds the type that suits them best.

Having reviewed the chain with our customer service team, I'm glad we could resolve things with a goodwill 30% voucher for your next order, and based on the images within the chain, I can confirm that the gloves are still in great condition with plenty of life left in them.

If you ever need advice on choosing gloves based on playing surface, durability, or grip level, our team is always happy to help.

Kind regards,

Team ONE

Rated 5 out of 5 stars

Shannon

Shannon, the customer service representative, was excellent. I’ve been using One Glove for about a year now, and I’ve loved the pair I have. After some quality and sizing issues with a new pair of gloves I received, I wasn’t sure I’d buy again from this company, but Shannon was able to get me sorted with a free replacement. I feel like this company (and especially Shannon!) went above and beyond to make it right.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer value

The one gloves are great and my son loves them !! Great customer service and very helpful regarding orders would definitely recommend the one glove to any goal keeper -5 stars

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with

Emailed Oneglove with questions about a pair of gloves my son had received as a Christmas present. I was dealt with promptly and professionally and had my queries dealt with to a very high standard by Shannon. My son uses this company regularly for his Gloves and will be making another purchase soon - Thank you

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Sadly my son lost a pair of gloves he received for Christmas, I messaged customer service and they helped out to ensure my replacement order was sent out the next day, really impressed by the quick and friendly service, thank you

February 5, 2026
Unprompted review

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