The order was not delivered and the courier used was Amazon an not Royal Mail. There was no follow up by the company to offer an explanation as to what went wrong. I have requested a refund. The co... See more
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The beakers were delivered when promised and they were well packed. I was disappointed that they were both the same design, even though their names were on them. I had previously bought for other ch... See more
Company replied
I used this company for the first time this Christmas and bought a game that was out of stock at many other places. It was good value here and postage was free. It was sent out very quickly and arri... See more
Very easy and straight forward to order. Fast delivery and kept updated with emails to let me know it had been sent out etc. Well packaged item. Will definitely order from them again. Highly recommend... See more
Company details
About The Online Toy Store
Written by the company
Let your child's imagination run wild!!!
Keep them outside with our fun and safe outdoor toys. Whether it’s summer or winter, our kids will be having lots of fun playing on their new slide or getting splashed in the pool.
Find your ultimate fancy dress costume here! From Easter to Hen parties, Halloween and many more, we have thousands of costumes for kids and adults to choose from.
We're all about making, creating, and discovering. Show off your inner Artist with arts and crafts selection or just enjoy making a mess with your little ones.
Here we have an amazing collection of the best toys and costumes to suit any taste or budget. With new Items being added each day there will something for everyone, from whats new and popular to some amazing classics. We strive to give each visitor the best possible experience from start to finish. So enjoy your visit and please don't hesitate to get in touch regarding your visit or simply to add your own input and suggestions.
Email Us: support@theonlinetoystore.co.uk
Contact info
4.2
Great
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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This store's truck playset is a hit…
This store's truck playset is a hit with my kids – it's durable, fun, and well worth the purchase!
October 11, 2023
Unprompted review
Could not ask anymore
Could not ask anymore. Great service and would highly recommend.
October 22, 2023
Short delivered
I ordered 2 items and only one arrive the the one I did receive was good value for money
September 22, 2023
Great Service
Never used before so always dubious.
Website is easy to navigate and the price was the best around. Placed an order and was delivered in a couple of days by Royal Mail, great service, thank you.
August 29, 2023
Unprompted review
Reply from The Online Toy Store
Thank you.
Great Value for money
Fantastic value, get what it says, speedy delivery and best of all no p&p
August 20, 2023
Reply from The Online Toy Store
Thank you.
Reply from The Online Toy Store
That's good to hear, thank you.
Product arrived promptly & in a good…
Product arrived promptly & in a good state. Price was excellent for the quality of the article
July 23, 2023
Reply from The Online Toy Store
Thank you.
Great service
The robot arm is exactly as expected and works well. It arrived after 2 days and was left in a secure place as requested. Free P & P was a bonus. No complaints. My grandson will love it :)
July 24, 2023
Reply from The Online Toy Store
Thank you. That's great to hear
Reply from The Online Toy Store
Thank you, Great to hear.
Excellent service arrived quickly and…
Excellent service arrived quickly and free delivery would highly recommend.
July 2, 2023
Reply from The Online Toy Store
Thank you
This was my first order and it all went…
This was my first order and it all went smoothly. The toy was exactly what I wanted for my son.
June 25, 2023
Reply from The Online Toy Store
Thank you
Tweedledum costume
The costume arrived very quickly and is suitable quality for a school play. It fits my child perfectly and is exactly as described. I would recommend this product.
June 20, 2023
Reply from The Online Toy Store
Thank you
Sorry I never recieved any pre-paid label i shown label on package to post office and they said it had to be paid for to send back both times.
This was the second dress i ordered and like the 1st one the music box did'nt work very dissapointing as it was bought for grandaughter as a present. Also it cost me £3-49 each time to return the item so i dont think that was right as is was not my fault
June 26, 2023
Reply from The Online Toy Store
Hi. We are very sorry you feel this way, we did send you a replacement promptly and pre paid labels, you were refunded you as soon as you requested, Is there something more you would like us to do for you?
Regards
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