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The Paint Shed Reviews 25,896

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and the quality of the products, often noting that they are more affordable than competitors. The delivery service is frequently highlighted for its speed and efficiency, with many people appreciating the secure and protective packaging that ensures items arrive in perfect condition. The overall ordering process is described as easy and straightforward. However, some customers also noted occasional issues with delivery times, with a few experiencing delays beyond the promised timeframe. A small number of people reported receiving incorrect paint colors or quantities, and in some instances, products arrived damaged or leaking due to mishandling during transit.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Consumers generally express satisfaction with the product offerings. Many reviewers highlight the good... See more

Service

People report positive experiences with service. Many customers praise the quick and efficient service, often... See more

Price

Customers had positive experiences with price, consistently finding products to be competitively priced and... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and efficient, with... See more

Based on these reviews

Rated 5 out of 5 stars

Was after some specific Satinwood and a variety of mini heads and these were best priced by far. Delivery was quick and the items were very well packed (which one would hope for 10 litres of paints) t... See more

Company replied

Rated 5 out of 5 stars

I ordered a Zinsser All Coat colour that needed to be mixed. Considering this, I wasn't expecting such a quick turn around but within a few days my paint arrived. I have to applaud the packaging which... See more

Company replied

Rated 5 out of 5 stars

The Johnsons aqua paint that i purchased was cheaper , including postage than my local Johnsons trade shop In Salisbury, albeit with my total shop i received free postage. Very impressed with the pack... See more

Company replied

Rated 5 out of 5 stars

I have to say, The Paint Shed is absolutely brilliant. Jordan in the office deserves a special mention — she’s incredibly customer‑focused, genuinely helpful, and always happy to offer guidance. A... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

Really prompt service

Really prompt service and really good product which arrived in robust packaging

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Alison,

We appreciate your positive feedback! We're so glad you received prompt service and a really good product, well-protected by robust packaging. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent service and very good price…

Excellent service and very good price compared to others

April 10, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Susan,

We appreciate your positive feedback! We're so glad you were happy with the excellent service and very good price.

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Lumps in paint

Use this company a lot usually without problems with the products but this time had 4 x 10l stormshield masonry paint mixed in Cornish cream
Every tub was full of dried skinned paint in big lumps
Couldn’t wait for replacements had job had to be done
Review now edited as Paintshed got back to me immediately and I know through that if I’d had time to do so,they would have resolved the problem
Hasn’t put me off using them again as products in the past have always been good and great customer service

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Lee,

We are sorry to hear that you’ve experienced an issue with a product you purchased from us.

We have checked our records and can’t see that we were contacted regarding this order, so we haven’t yet had the opportunity to look into the issue or offer assistance.

Our customer service team will reach out shortly to gather a little more information so we can investigate and work towards a resolution. We are always keen to help and hope to hear back from you soon.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Repeat Customer

Used Paint Shed before. Perfect experience each time. Products keenly priced and easy to order, communications clear and concise. Delivery very quick even with standard delivery. DPD used each time and they are the best delivery company in UK in my experience - and by some margin too. Product arrived very well packaged too. I thoroughly recommend.

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you consistently have a perfect experience with us. It's great to know you find our products keenly priced and easy to order, with clear communication and quick delivery. We appreciate your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Would recommend

Good range, easy website to navigate.
Prices comparable to other places.
Kept informed of delivery.Quick arrival.
Well packaged. Very pleased. Would recommend.

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you found our website easy to use and were pleased with our range and prices. We appreciate your positive feedback regarding delivery and packaging! Thanks for recommending us.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Brilliant company to use

Brilliant company to use, super fast delivery. Paint was packaged so well.
Definitely will use them again.

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Tracey,

We're so glad you had a brilliant experience! It's great to hear the super fast delivery and secure packaging met your needs. We appreciate you saying you'll use us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Happy purchase

Paint arrive on time and was exactly the RAL number I ordered unlike other paint I had purchased.

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that the paint arrived on time and matched the RAL number you ordered! We appreciate you taking the time to leave us feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Efficient Service

I ordered a Benjamin Moore paint sample colour matched to another brand online. It was really easy to do and I wasn't aware you could do it online. I then went on to order a full sized tin. I had contacted customer services with a few questions and they were really helpful. I had assumed I could pick up in store but I was advised that for this brand I couldn't so it had to be ordered. Though it was good that they mentioned it so I avoided a wasted trip. Would definitely use again.

March 5, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Ryan,

We're happy to hear that you found it easy to order your paint sample and full-sized tin online. We appreciate that our customer service team was helpful and that the information about in-store pickup prevented an unnecessary trip. Thank you for your positive feedback; we'd gladly assist you again in the future.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

My first order

My first order. Dispatched same day and delivered quickly.
Great prices and choice. Will be using again.

April 15, 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Jonathan,

We're happy to hear that you had a positive first experience! It's great to know you were pleased with our prices, selection, and speedy delivery. We appreciate your feedback and look forward to serving you again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Good match

Good match, speedy delivery, would recommend

March 5, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so happy you were pleased with the good match and speedy delivery. Thanks for your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to shop, Great service!

Easy to shop, Clear communications and VAT receipt available straight away, tins packed very well and straight forward, delivered when expected and colours spot on!

April 8, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Dave,

We're happy that you found it easy to shop and that our communications were clear. It's great to know the tins were well-packed, delivery was on time and the colours were spot on!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Always quick reliable and reasonable…

Always quick reliable and reasonable priced.

March 5, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback and are so glad you were happy with the quick, reliable, and reasonable prices you received from us.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and perfect colour match

Online ordering very simple and price competitive. Paint etc delivered in good time and most importantly the colour match to a Valspar brand was perfect. Couldn't ask for more

April 8, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that online ordering was simple and the price competitive. It's great to know the paint was delivered promptly and the color match to the brand was perfect. We appreciate your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

Great service, friendly helpful staff, excellent choice of products at great prices

April 9, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Shona,

We appreciate your positive feedback! We're so glad you were happy with the great service, friendly staff, excellent product choice, and great prices. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Always good customer service

Always good customer service, keep you updated on your order.

April 8, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Robert,

We appreciate your positive feedback! We're so glad you received good customer service and were kept informed about your order's status.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great even when it goes wrong

as with any review it is only really worth knowing how things were handled when it went wrong my pot of paint was lost in the post and no sooner did I mention it I was sent a new one no drama, arrived in a couple of days perfect service I was after PVC paint as nowhere nearby sells it great range of products. Thank you for all of your help

March 4, 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Sean,

We're happy to hear that we could resolve the issue with your lost paint delivery so efficiently. It's great to know the replacement arrived quickly and that you found the PVC paint you needed. Thank you for your positive feedback and for acknowledging our product range.

Kind Regards,
The Paint Shed

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