The Park Wholesale Reviews 

278
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I've always had a good experience. I do wish there were some more colorful options for flat bill 5 panel truckers. I do also really wish to see some flat bill structured corduroy trucker hats. Tha... See more

Rated 4 out of 5 stars

Hats are almost always in stock. Lots of variety.orders are filled fast. Shipping is little slower than some but always consistent. Very helpful and responsive with questions or concerns

Rated 5 out of 5 stars

Website easy to navigate, easy to order and seamless shipping. Follow up and feedback emails were concerned and not pushy! Will shop the business again.

Rated 5 out of 5 stars

todo bien, gracias all good thanks he pedido una L porque tengo uno de la misma marca, pero esta partida es un poco mas grande, me queda un poco grande, pero ya lo se, para la próxima... See more

Company details

  1. Hat Shop
  2. Clothing Wholesaler
  3. Promotional Products Supplier

Written by the company

The Park Wholesale is a leading supplier of blank and custom hats, apparel, and promotional products, offering thousands of styles and over 10,000 items. Shop trusted brands like Flexfit, Yupoong, Richardson Sports, Decky, Outdoor Cap, Gildan, and Bella+Canvas—all at competitive wholesale prices. Enjoy bulk discounts, free shipping on select orders over $195, and special promotional offers (note: free offers can’t be combined with other discounts). Most items have no minimums, and no account is required to order. We proudly serve businesses, schools, teams, decorators, screen printers, embroidery shops, promotional product distributors (ASI, PPAI, SAGE), and individuals. Choose blank products or customize with embroidery, screen printing, patches, heat transfer, digital and UV printing, or laser engraving—perfect for branding, events, uniforms, and merch. Based in Los Angeles, we’re known for responsive customer service, secure checkout, and a 110% price match guarantee on select brands. Our goal is simple: deliver quality products, great value, and long-term partnerships that help your brand grow.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.5

All reviews

(278)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took my money..didn't ship my caps

I order caps. I received an order confirmation and a UPS tracking number. A week later the order has not been shipped. There is NO contact number to call. I emailed about my order. 2 days later I receive an email saying it was backordered. I emailed them back. NO RESPONSE. I missed the customers deadline and now I lost a customer. They will never get another dime from me. Don't waste your money and time.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

By far the worst place to order from

By far the worst place to order from. They told me 2-4 days processing time so I waited and now almost 2 weeks and still nothing. Stay the hell away from this company at all cost.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

I will NEVER order from this place…

I will NEVER order from this place again. I placed an order on 7/27. I called them a week later as I had no updates. They told me they were out of stock on one which they showed on their site they had inventory. I replaced it for another item. 3 days later I finally get an update. A few days later I received the hats. 5 of the hats were incorrect (no pick list or BOL was included). I tried looking for the phone # and they removed it from their site. I emailed them my issue, they responded the following day that they would have production look into and send me replacements. 3 days later and still nothing, I emailed them again for a status update and they responded a day later saying they show the hats were already delivered. Which shows they didn't read the email with the original issue. "Sarah" is the person responding which may or may not be one person.

August 10, 2022
Unprompted review
The Park Wholesale logo

Reply from The Park Wholesale

The customer was sent some wrong hats. Upon receiving their request for replacement, a prompt reply was sent and a return label was included in the replacement sent with priority mail 2 day delivery. Every one of the multiple emails the customer sent was replied to and a phone message was left for the customer as well to apologize for the error in shipping.

Packing lists and BOLs are not generated for a few individual hats, they are for larger wholesale shipments. Due to staff shortages during peak season, phone support is disabled and will be re-introduced at a later date. Thank you and have a great day.

Rated 1 out of 5 stars

This place is a joke dont order from…

This place is a joke dont order from them. DONT ORDER FROM THEM !. It s been rip off i ordered 2 weeks ago and still no hats or tracking number.

August 7, 2022
Unprompted review
The Park Wholesale logo

Reply from The Park Wholesale

The customer's package was delivered within 6 days. They ordered on Monday and promptly started sending emails asking for updates on delivery. They were informed that there was a 2-4 day handling time prior to shipping. A barrage of emails were replied to. Have a blessed day.

Rated 5 out of 5 stars

pog B)

Hat is great quality, and customer service was very quick and helpful when the color I was going to get ran out of stock. I saw some reviews saying that shipping time was bad, all in all (with the issue and everything) it took not over two weeks, which honestly is great if your mind hasnt been rotted by overnight shipping. Highly recommend, overall a quality service.

July 12, 2022
Rated 1 out of 5 stars

Took almost a month on the first order

Took almost a month on the first order. Don’t necessarily think it was their fault. Could have been usps, even though they deliver TK me daily. Second order was incomplete and then argued about it with me for days. Poorly managed company. Poor communication. Not even a phone number. Just crap.

July 12, 2022
Rated 1 out of 5 stars

Waste of time

None of my items were available based on the quantity that they advertised. The website didn't reflect any problems and did not mention any minimums, I double-checked as other companies had minimums. I ordered a few hats of each color as a sample for a production run and eventually found out that they actually had a "minimum of 12" per color which was never stated on their site. I waited over a week for them to inform me of their error. An absolute waste of time and I'm so glad I didn't have my full order through them as they'd most likely drop the ball as well. If I can't trust someone with a small preproduction order, I can't trust them with a larger one.

February 21, 2022
Unprompted review
The Park Wholesale logo

Reply from The Park Wholesale

The website doesn't advertise quantities. Some brands have minimum purchase requirements. We are sorry you had such an experience and are working to make improvements in our processes under new management.

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