Patch  Reviews 6

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

About Patch

Written by the company

As a clinic owner, you shouldn’t have to worry about marketing. You have bigger fish to fry. Keeping employees happy. Being a leader. Making local relationships. Trust me, you can’t do it all. And that is why Patch was born.

Patch is the marketing arm of your business. You’re not big enough to hire a full-time employee, but you get all that and more with Patch. We’ll generate new patients via ads and SEO, organize your leads in a custom built CRM, create quarterly marketing campaigns, and MUCH more.

Contact info

3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't Hesistate

Patch has bee great. I'm a new and solo practice at the moment. Since starting with Patch I've seen consistent growth. They have been helpful for my SEO growth and various marketing campaigns. Customer service is also. They are responsive and easy to contact. It's been a very good experience that I've recently continued to work with them. I highly recommend.

January 8, 2026
Patch  logo

Reply from Patch

Thanks Joey! We have truly enjoyed working alongside you. Looking forward to an awesome and productive 2026!

Rated 2 out of 5 stars

Oversold and Under-Delivered

We hired this company to help implement HubSpot, but the system delivered was not ultimately usable for our business. While expectations were discussed early on, key dependencies and limitations became clear only after work was well underway, which significantly stalled progress.

Much of the setup felt misaligned with how our organization operates, and although we were repeatedly told issues could be resolved, there was little strategic guidance on how the system was actually meant to function for us. Rather than pausing or resetting the project when these gaps became apparent, work continued with unresolved issues.

Communication also became inconsistent over time, and it was often unclear who owned next steps. By the end of the contract, we were advised that the project should have been paused earlier—something that would have saved considerable time and frustration if acknowledged sooner.

To their credit, they refunded our website deposit without issue, which we appreciated. However, given the overall experience, we would not use them again and hope this review helps others ask clearer questions before committing.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful team

Extremely helpful team, responsive and invested in your success. You get what you put in. It has been extremely valuable to the growth of my business.

December 18, 2025
Patch  logo

Reply from Patch

Thanks Maya! We are so grateful to have you as a Patch client and are excited to be a continued part of your success going into 2026 and beyond!

Rated 4 out of 5 stars

Jeremy and his team are fantastic at…

Jeremy and his team are fantastic at what they do and they continue to get better. I love having the contact person who is dedicated to my account and quick to answer questions or offer assistance quickly. I just wish the lead generation happened faster and were consistently high quality.

November 13, 2025
Patch  logo

Reply from Patch

Thank you so much for taking the time to share this Jon. We’re thrilled to hear that your experience with the team has been positive, and that having a dedicated point of contact has made things smoother for you.

We also hear your feedback on lead generation. Consistency and quality are extremely important, and we’re committed to continuing to refine your strategy so you see even stronger results.

We genuinely value your transparency and partnership. If you’d like to dive deeper into lead quality or explore new approaches together, we’re always here and ready to help!

Rated 5 out of 5 stars

Workshop support

Did a fantastic job building out our systems and workshop support.

November 6, 2025
Patch  logo

Reply from Patch

Thanks for your feedback Jay! We are stoked to be working with you and your clinic!

Rated 5 out of 5 stars

Patch has helped take my business to…

Patch has helped take my business to the next level. I have tried other marketing groups, have not seen the results and level of service that Patch has provided. I felt stuck in my business and my biggest challenge has always been the marketing. My only regret is that I didn't find them sooner!

November 6, 2025
Patch  logo

Reply from Patch

Thanks for your feedback AJ! Its been great to see the impact that our marketing efforts have had on your business. Excited for what's to come!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look