The Pension Planner Reviews 

403
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Craig was extremely knowledgeable, helpful, friendly and very nice to deal with. I would recommend The Pension Planner Ltd for advise with pensions, I have more peace of mind after speaking to them.

Rated 5 out of 5 stars

From my initial meeting and then further reviews the whole experience has been perfect. Craig’s insight and guidance has been brilliant..he takes the time to explain every type of situation and sugges... See more

Rated 5 out of 5 stars

Craig from Pension Planner couldn't have been more helpful and knowledgeable. He's really improved my understanding of pensions generally and specifically my own numbers. This service is exactly what... See more

Rated 5 out of 5 stars

Shane Kao steered me through what felt like a pension minefield after my husband's death. He explained everything patiently and clearly. I felt a genuine care for me and my family. The written report... See more

Company details

  1. Pension Fund
  2. Asset Manager Service
  3. Investment Company
  4. Investment Service
  5. Pension Office
  6. Retirement Scheme Provider

About The Pension Planner

Information provided by various external sources

The Pension Planner was established in 2012 by Andrew Hursthouse and Nicholas Pratt in order to provide professional pension advice specialising in the post retirement market.

Between them, Andrew and Nicholas have over twenty years experience as Independent Financial Advisors.

We genuinely care about our clients, take pride in our work and always deliver on our promises.

It’s these simple but all important qualities together with our knowledge and expertise which helps differentiate us from the rest and ensures we build lasting and trusted relationships with our clients.

The Pension Planner

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5.0

Excellent

TrustScore 5 out of 5

403 reviews

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5.0

All reviews

(403)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

On approaching retirement I needed help sorting out my company pension. I looked around and found The Pension Planner, where I was introduced to advisor Shane Kao.
Shane was excellent from the start and gave me all the help and guidance I needed. He was professional, helpful and friendly, and after discussions, pointed me in the right direction and showed me all the relevant information that I needed; which made it easier for myself to come to a decision with my pension.
So if you are looking for advice and guidance with your pension, I would recommend The Pension Planner and advisor Shane Kao to anyone because I received excellent service and advice all round.
Thank you Shane.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

First rate service, everytime.

I have been in the very capable hands of Nick and his team now for around 5 years at Pension Planner, and am always pleased with the level of service and customer support each time. Regular feedback on markets and performance is important to me, knowing that someone is taking care of that for me in the background is also important. Having on line access to my pension at any time to monitor is also a great feature that I really like.
10/10 keep up the great work.

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

I am very pleased to recommend the…Pension Planner

I am very pleased to recommend the Pension Planner. In particular I’d like to give a shout out for Shane Koa. Shane pulled out all the stops to give us a very considered financial opinion on the best pension options available for us. This was done extremely quickly and very close to the deadline for the financial year end cut off. All worked extremely well and we were able to make a deposit into a pension plan very quickly. Shane’s calm, professional manner will definitely make us return to The Pension Planner for any further financial advice we require. Thank you also to Steve Hodder who worked tirelessly in the background to assist with the process.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

First impressions

From my first contact with Shane Kao one got the impression of a professional, knowledgable person, ready to pass on all relevant information that will assist in making decisions without any pressure of any kind. He gave varied alternatives and options making it easier to make an informed decision. Beth and Holly in the Pension Planner office are also very helpful and informative.

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

Refreshing

A refreshingly transparent and jargon-free experience. The Pension Planner made the complex process of opening a private pension breezy and worry free. Needless to say - yes, I'd very much recommend.

March 18, 2020
Unprompted review
Rated 4 out of 5 stars

Helpful advice and pleasant service

We found the service we got from Sanjay to be very helpful and he was pleasant to do business with. The set up of the product was fairly straight forward and I feel we will have good support going forward

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and clear advice

After selling a property we had inherited we were let with a small pot of money that we wanted to put away for retirement. We quickly realised that the banks could only offer very little interest. We came across The Pension Planner online and met with Sanjoy. We found Sanjoy to be really professional and he made everything so clear and easy to understand. Within a few weeks we had invested our money in a way that we felt comfortable with and now we can just forget about it. We found Sanjoy and his team really easy to work with and great at communicating with us.

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Early retirement

Used Pension planner to handle my early retirement process. First started the process in May 2019 and took retirement in January 2020. During the whole process Shane Kao, Beth Walton, and Holy Evan's have been on hand to supply information, answer questions and keep me updated as to where the process stood. I would recommend the Pension planner to anyone looking into this situation.

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

Refreshingly honest and professional financial advice team

Contacted the Pension Planner because I was looking to start taking an income from a deferred company pension scheme. We had used them previously for my wife's pension arrangements, during which we received excellent service. Once again the whole team were prompt, courteous and efficient from the outset.
I dealt mainly with Andrew during the information gathering phase. I found his advice and recommendations to be refreshingly honest. He certainly put my best interests first and I would highly recommend the company to anybody requiring pension/retirement advice.

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

We chose the Pension Planner after…

We chose the Pension Planner after consulting other financial advisors too. We felt that Nick offered advice that most suited our personal requirements. The charges were fair and upfront. We have been dealt with professionally and courteously throughout. Very happy with the service so far.

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Planning for retirement is nerve…

Planning for retirement is nerve wracking, even if your arrangements aren't all that complicated. Shane, Beth and Elle offered a first rate service that answered all my queries patiently, promptly and courteously. Shane in particular took great care to talk me through all the options, while appreciating my own perspective. I was in very safe hands. Thanks, all.

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

I contacted the Pension People as I had several small private pensions from a long time ago. I wanted to amalgamate the small pots into one and start contributing to this one pot. Shane, Beth and Elle were extremely helpful and efficient in helping me achieve this. Shane’s knowledge is second to none and I go forward full of confidence knowing I’ve received the very best advice for my situation. Thank you.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Marvin gave advice on the best option for my pension, even though this meant no fees for The Pension Planner. He even helped with completing the complicated forms. Many thanks for the excellent customer service.

October 31, 2019
Unprompted review
Rated 5 out of 5 stars

So far a positive experience

So far a positive experience. I needed help in rationalising my pensions from several employments, including achieving a sensible projected income on my future retirement (to far away!) Shane managed this process with ease and even saved me money on the management fees.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Honesty and integrity first .....

A really excellent and efficient service. I received great advice from Shane and great support from Elle and Beth who chased and put things in place in a just in time fashion. Shane lives up to his mantra of only recommending a course of action if it was in my best interest- even if that meant gaining nothing for himself. His honesty and integrity were refreshing.

October 18, 2019
Unprompted review

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