Theperfectunderwear Reviews 

151
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

I ordered them in Black and they were great, so I ordered the them in Red and the issue is the elastic waste band on the Red got all bent and twisted so they are uncomfortable and now almost unusable.... See more

Company replied

Rated 5 out of 5 stars

These actually are the Perfect Underwear, SO comfortable! They don't ride up, no wedgies, supported in all the right places whilst still making it feel like your hanging loose. I genuinely can't w... See more

Rated 5 out of 5 stars

As per your email request, here is my feedback on the free trial underwear. I'm actually very satisfied and a bit surprised how good the underwear looked in real. Also I believe that they keeps the... See more

Rated 5 out of 5 stars

Friendly and responsive customer service. At the time of order, they had run out of my size, but kept me updated on delivery times and in the end arrived earlier than forecasted. After frequent... See more

Company details

  1. Underwear Store

Written by the company

The best underwear you will ever wear


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(151)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Size chart is off

Per your sizing chart, I purchased size Large since I have a 34” waist. They are too small. I should have ordered XL

September 1, 2021
Rated 5 out of 5 stars

One of the most comfortable pair of…

One of the most comfortable pair of underwear I've ever had. Great materials and perfect fitting. Even though the underwear is a bit longer than what I'm used, it doesn't bother me at all.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

The perfect underwear

She underwear fits me (194cm, 89kg - XL) perfectly. Fellow men will know, often boxers are too loose or to tight especially in some parts, with those this is not the case! The fabric is thin and very smooth. Also I just love the olive green look of them! Will buy again

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

This is the 4th time I've ordered from TPU and it won't be the last time. Great customer service and great products. First time I've ordered the socks, really comfortable, perfect sizing. A really well named company, everything was perfect.

July 26, 2021
Rated 5 out of 5 stars

The Absolute Best and Most Comfortable!

I have ordered 4-5 times now and I have to say this is by far the best underwear I’ve ever had. Yes it costs a bit more but if you want the best you have to pay for the best. Extremely comfortable and durable. They always have deals on and the ordering experience is first class considering they come from abroad. I will always be a loyal customer and I only order from The Perfect Underwear. Highly recommended for any man!

July 19, 2021
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Reply from Theperfectunderwear

Thank you so much for taking the time to leave an excellent review and sharing your experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

Great Underwear

Excellent product and great customer service

July 7, 2021
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Reply from Theperfectunderwear

We are glad you have already received the two missing pairs.

Rated 5 out of 5 stars

Great customer service

As promised seller has sent the two missing pairs and has been very helpful. Items are Of good quality and now i only wear the prefect underwear.
I highly recommend them.

July 7, 2021
Unprompted review
Theperfectunderwear logo

Reply from Theperfectunderwear

We really appreciate you taking the time to share your experiences with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Excellent sizing

Excellent sizing, great fit and very comfortable, its not often that when you buy something it is exactly as described, I love them.

Thanks

June 28, 2021
Rated 3 out of 5 stars

Like the underwear but hate the waist band

I really like the feel of these. Some of the best I have ever won. But I hate the waist band. It totally rolls. Until they improve sorry to say I won't be buying more. :-(

June 24, 2021
Unprompted review
Theperfectunderwear logo

Reply from Theperfectunderwear

Dear Joe, we're very sorry to hear you're not happy with the product. Please send us a message by email so our support team can get back to you

Rated 3 out of 5 stars

I ordered them in Black and they were…

I ordered them in Black and they were great, so I ordered the them in Red and the issue is the elastic waste band on the Red got all bent and twisted so they are uncomfortable and now almost unusable. Again the Black are still great but the Red not so much

June 7, 2021
Unprompted review
Theperfectunderwear logo

Reply from Theperfectunderwear

Hi Stephen, so sorry to hear you've had some problems, that sounds frustrating! We think you have received an older product line with the Red color. Our waistband has been improved over time. We will send you a new product ASAP, so you can enjoy the same comfort. We hope that solves your problem, have a great day! :)

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