The Perfume Shop - Bangor 344 Reviews 

29
TrustScore 4.5 out of 5

4.4

UNIT 32, BLOOMFIELD SHOPPING CENTRE, BANGOR, NORTHERN IRELAND, BT19 7HB BANGOR, NOTHERN IRELAND, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful staff, happy to help get the item I wanted even though they didn’t have any in stock in their store. They ordered it via internet and I received the item within 2 days, Thanks 🤩

Company replied

Rated 5 out of 5 stars

Super fast delivery and great item highly recommend. :-) unable to make into the store as was away when purchased. The staff in store in Bangor Co Down are also to recommend they are knowledgeabl... See more

Company replied

Rated 3 out of 5 stars

Hi the experience in the shop was 5 star and I was so happy to be able to choose a refill for my husband’s aftershave and have it delivered to the house . All was good until he opened his birthday... See more

Company replied

Rated 5 out of 5 stars

Popped into Bloomfields (Bangor, NI) store today on a whim. Greeted by Emma who was extremely helpful and friendly! Thanks very much - ended up buying a gift set and got a few more deals along with so... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • UNIT 32, BLOOMFIELD SHOPPING CENTRE, BANGOR, NORTHERN IRELAND, BT19 7HB, BANGOR, NOTHERN IRELAND, Ireland

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.4

All reviews

(29)

34,211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery, cannot fault as always.

March 19, 2025
The Perfume Shop - Bangor 344 logo

Reply from The Perfume Shop - Bangor 344

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 3 out of 5 stars

No samples included

Products are in good condition. Order was delivered very quickly. But it wasn't any samples added to the order.

February 10, 2025
The Perfume Shop - Bangor 344 logo

Reply from The Perfume Shop - Bangor 344

We appreciate your feedback and are glad to hear that you received your order quickly and in good condition. We understand your disappointment about the missing samples and apologize for any inconvenience this may have caused. We strive to provide a positive experience for all customers and will take your feedback into consideration for future orders.

Kind regards,
Sharain

Rated 5 out of 5 stars

Site was easy to use and my Boss Femme…

Site was easy to use and my Boss Femme arrived safely as expected. Thank you ❤️

February 7, 2025
The Perfume Shop - Bangor 344 logo

Reply from The Perfume Shop - Bangor 344

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Rated 5 out of 5 stars

Using my Christmas Gift voucher…

Wanted to use a gift voucher and found it hard to pay online I emailed customer services stating my problem I got a very prompt reply clearly explaining how to use the gift voucher. A v0ery pleasant helpful reply

February 6, 2025
The Perfume Shop - Bangor 344 logo

Reply from The Perfume Shop - Bangor 344

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Rated 5 out of 5 stars

Great help

The assistant in the store was more than helpful.

January 15, 2025
The Perfume Shop - Bangor 344 logo

Reply from The Perfume Shop - Bangor 344

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Rated 2 out of 5 stars

Arrogant service

My husband tried to buy me perfume at Christmas. He asked for coco channel the young temp behind the counter gave him the wrong perfume. Even when questioned they said it was the only one.
After Christmas my husband took the perfume back to the shop to exchange it for the right perfume, this he was told by a permanent member of staff that the only channel perfume was No.5. She was arrogant and argumentative when my husband said that the perfume he wanted came in a black and gold box. She told him no it was this box! My poor husband left the shop embarrassed by this blonde staff member.
I took the perfume back myself. This was the 3rd visit for 1 bottle of perfume albeit a £145.00 bottle of perfume. I wasn't so easily embarrassed and although I got a sullen half hearted apology they didn't have the size I wanted in stock. We eventually ordered online. I now have the right perfume. No thanks to the Bangor shop. I can't imagine my husband will ever shop here again.

January 6, 2025

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