The Perfume Shop - Belfast 12 Reviews 

24
TrustScore 4.5 out of 5

4.5

Unit 12, Castle Court Shopping Centre, BT1 1DD BELFAST, IE


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See what reviewers are saying

Rated 5 out of 5 stars

The assistant was very helpful and made sure we got wat I needed pleased with the customer services given 5stars out 5

Company replied

Rated 3 out of 5 stars

The lady who served me was great- friendly and knowledgeable. They were offering a 20% discount, and although they hadn't the product (Parda Paradigme 150ml refil) in stock, the lady ordered it for... See more

Company replied

Rated 5 out of 5 stars

Siobhan and Lucy were extremely helpful in making my experience good. I was extremely nervous coming in preparation for a first date and they made me feel at ease. Really made me feel a sense of value... See more

Company replied

Rated 5 out of 5 stars

The staff their willingness to help and when they hadn't got my perfume in store they were professional enough to order it in for me .I was very impressed with the girl who looked after me such a plea... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 12, Castle Court Shopping Centre, BT1 1DD, BELFAST, Ireland

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.5

All reviews

(24)

35,889 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service

Wanted to buy perfume for my granddaughter for xmas while black friday sale was on but it was sold out in shop so the girl said she could order it for me and have it delivered to my house or nearest store which she did also it was free delivery so I was really pleased with the service.

November 26, 2024

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