The Perfume Shop - Belfast Victoria Square 221 Reviews 

29
TrustScore 4.5 out of 5

4.6

Unit UG13, 1 Victoria Square, BT1 4QG BELFAST, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited The Perfume Shop near Victoria Square in Belfast, and I had such a great experience. All of the staff were friendly and helpful, but I especially want to thank Ashleigh. We came in w... See more

Company replied

Rated 5 out of 5 stars

Service at this level really makes a difference. Leah is a fantastic ambassador for the brand. She went above and beyond to help me with a product that wasn’t available in her store, proactively dir... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, I visit the store to buy aftershave for my sons for Christmas Only a little disappointed that they didn’t offer the gift bag from perfume shop, they didn’t ask or mention the gift... See more

Rated 5 out of 5 stars

I came in to look for a gift for my husband. The advisors showed me lots of different options and we settled on one. They were really helpful. Gift wrapped the aftershave with a ribbon and a gift bag.... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit UG13, 1 Victoria Square, BT1 4QG, BELFAST, Ireland

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(29)

36,261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Service is was great.

June 17, 2025
The Perfume Shop - Belfast Victoria Square 221 logo

Reply from The Perfume Shop - Belfast Victoria Square 221

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Great service

Great service

May 6, 2025
The Perfume Shop - Belfast Victoria Square 221 logo

Reply from The Perfume Shop - Belfast Victoria Square 221

Hi,

I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The perfume shop

Always bought my fragrance from the perfume shop the best team of people and great job again by Karen the ex manager from Connswater

March 31, 2025
The Perfume Shop - Belfast Victoria Square 221 logo

Reply from The Perfume Shop - Belfast Victoria Square 221

Hello,

Thank you for your kind review! We're delighted to hear you had a positive experience and appreciate your recognition of our team's hard work. We strive to provide excellent customer service and are glad you enjoyed the experience.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Friendly staff

Friendly staff,
I visit the store to buy aftershave for my sons for Christmas
Only a little disappointed that they didn’t offer the gift bag from perfume shop, they didn’t ask or mention the gift bag, they packed on the paper bag and handed to me.

November 28, 2024
Rated 5 out of 5 stars

I was In the Belfast Victoria square…

I was In the Belfast Victoria square store trying to pick an aftershave and Amber helped me out she was so lovely helpful and friendly she made us feel so welcome will definitely be back thank you Amber

December 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look