I visited The Perfume Shop near Victoria Square in Belfast, and I had such a great experience. All of the staff were friendly and helpful, but I especially want to thank Ashleigh. We came in w... See more
Company replied
Unit UG13, 1 Victoria Square, BT1 4QG BELFAST, IE
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I visited The Perfume Shop near Victoria Square in Belfast, and I had such a great experience. All of the staff were friendly and helpful, but I especially want to thank Ashleigh. We came in w... See more
Company replied
Service at this level really makes a difference. Leah is a fantastic ambassador for the brand. She went above and beyond to help me with a product that wasn’t available in her store, proactively dir... See more
Company replied
Friendly staff, I visit the store to buy aftershave for my sons for Christmas Only a little disappointed that they didn’t offer the gift bag from perfume shop, they didn’t ask or mention the gift... See more
I came in to look for a gift for my husband. The advisors showed me lots of different options and we settled on one. They were really helpful. Gift wrapped the aftershave with a ribbon and a gift bag.... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit UG13, 1 Victoria Square, BT1 4QG, BELFAST, Ireland
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Reply from The Perfume Shop - Belfast Victoria Square 221
Always bought my fragrance from the perfume shop the best team of people and great job again by Karen the ex manager from Connswater

Reply from The Perfume Shop - Belfast Victoria Square 221
Friendly and knowledgeable staff, happy to help with any questions I had
All the girls in the Victoria square branch are amazing, I always shop in this store as they never fail to make my experience great!! Thanks girls x
Friendly staff,
I visit the store to buy aftershave for my sons for Christmas
Only a little disappointed that they didn’t offer the gift bag from perfume shop, they didn’t ask or mention the gift bag, they packed on the paper bag and handed to me.
I was In the Belfast Victoria square store trying to pick an aftershave and Amber helped me out she was so lovely helpful and friendly she made us feel so welcome will definitely be back thank you Amber
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