On entering the establishment I was met with a smiling 😊 assistant who was extremely pleasant, very polite and helpful. I was looking to purchase a perfume for my wife but didn’t know exactly what... See more
Company replied
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today at the perfume shop I was greeted by Ling who was very pleasant. The aftershave I bought was cheaper than any other stores. I was pleasantly surprised. Ling helped me set up an account so I can... See more
Company replied
Ling & Zoe were amazing today so professional and kind too! Sorted my granny’s birthday present beautifully they are a credit to the store :) thanks so much guys! X
Company replied
Came into the Braehead store today and Ling came up to us straight away to help us. She was happy to show us multiple scents and when explaining what we wanted she showed us the best options. Very kin... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ling was amazing and help me picked the…
Ling was amazing and help me picked the correct present for my mums birthday
August 20, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was amazing tonight
Ling was amazing tonight! So helpful and friendly. Let me smell the different options for the cologne I wanted. No pressure , just very helpful and professional. It was a great experience and I’ll definitely visit again. Thank you Ling!
August 18, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was really helpful, great customer service
Ling was really helpful. I am happy with service today when we went to buy my brithday perfume! Thanks
August 18, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always a great experience
Ling served me as usual. We always make sure to see Ling as she always makes the experience so happy and enjoyable. Ling is a wonderful saleswoman and a real credit to your company.
August 18, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane was very helpful and very kind
Jane was very helpful and very kind
August 17, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling gave the best customer service
Ling gave the best customer service, will be back!
August 16, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was a great help very cheery
Ling was a great help very cheery, thank you!
August 16, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service today at the…
Great customer service today at the shop with Ling, very professional and helped me with a great choice, and gift wrapped also 🤗
August 15, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was very helpful today helping me…
Ling was very helpful today helping me choose a gift for a birthday, she was also very polite and friendly.
August 15, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was so happy with Ling’s help and…
Was so happy with Ling’s help and expertise.
So grateful to Ling.
August 15, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane was very helpful picking out my…
Jane was very helpful picking out my mums present. Great service
August 14, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling gave me and my dad a great…
Ling gave me and my dad a great experience getting the new diesel package with the perfume and new bag and was a great gift for my mum's birthday, Ling was a pleasure to have serve us.
August 13, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Love this company
Great website, easy to use
Love that you get rewards and 10% off favourite brand
Quick free delivery and amazing perfumes.
I wouldn't shop anywhere else for perfumes for me or presents for family and friends
August 8, 2026
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was in your braehead store and had a…
Was in your braehead store and had a great experience.
Jane was lovely and super helpful.
She was very patient with us as we couldn’t decide on a perfume for a good while and she helped us pick a great one.
Couldnt recommend her enough.
August 12, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was very helpful and would…
Ling was very helpful and would recommend anyone to ask for her when in the shop
August 11, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Ling amazing customer…
Was served by Ling amazing customer service 💞x
August 11, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely personalised service from Ling
August 11, 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.