We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... See more
Company replied
Location
Switch locationUnit 63, Braintree Village, CM77 8YH Braintree, England, GB
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See what reviewers are saying
Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... See more
Company replied
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
Company replied
Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 63, Braintree Village, CM77 8YH, Braintree, England, United Kingdom
4.9
Excellent
128 reviews
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Amber gave excellent customer service…
Amber gave excellent customer service with a smile 😊
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was fab
Amber was fab! Went in thinking I would love the new Jean Paul gaultier and came out with a recommended one from amber which smelt even more delicious! Thanks Amber
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was really helpful helping my son…
Kyan was really helpful helping my son choose a new aftershave. He took his time and didn’t rush us
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was helpful and very polite
Amber was helpful and very polite
Knowledgeable
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rachel is very helpful and nice to…
Rachel is very helpful and nice to their customers
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was very friendly and helpful to…
Kyan was very friendly and helpful to me and my friends
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was very friendly and very helpful…
Kyan was very friendly and very helpful when we needed assistance with some of the merchandise in the store. The overall service was very friendly and some of the deals here are very good. Would recommend.
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was absolutely fantastic on…
Amber was absolutely fantastic on helping choose a different fragrance so welcoming and friendly
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was really helpful today finding…
Amber was really helpful today finding what we needed. Great service with a smile 😀
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber served me today
Amber served me today, she was extremely helpful and guided me through what I wanted to buy today.
Thank you Amber for being so helpful when I wasn't sure what to buy. I have now made my purchases and am extremely happy.
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was really helpful and friendly
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Our experience today with cindy was…
Our experience today with cindy was great, she guided us tonfind the perfect pefume
I would shop here again.
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cindy was lovely really helpful
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam was really attentive and extremely…
Sam was really attentive and extremely helpful, wasnt sure what we needed but Sam guided us. Definitely will be back again. Thank you so much Sam
June 30, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We always visit the perfume shop stock up and try new scents.to…
We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful especially Amber, she is very knowledgeable of new scents and knows the perfume of my choice. Amber is always happy to help and makes the shopping experience feel like a personal touch...thank you Amber...see you soon 😀 xx
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We both like to visit the Perfume Shop…
We both like to visit the Perfume Shop and try new scents, and we are always lucky to be guided in the right direction by the very helpful Amber. She always makes us feel welcome and gives us new scents to try out and most of the time she is spot on. We always have a good giggle when we pop in so thank you Amber for making our perfume shopping scentsational!
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service from start to finish
I recently visited and was served by Amber, and I can honestly say it was one of the best in-store experiences I've had in a long time. From the moment we arrived, Amber was warm, welcoming, and incredibly knowledgeable about the entire range of fragrances. She took her time to understand exactly what we were looking for, never made us feel rushed, and guided us through the options with real expertise and passion. Her patience was outstanding, allowing us to try many scents before we made our decision! If you're visiting, ask for Amber. She is an absolute credit to the team and the reason we'll definitely be coming back. Highly recommend! ⭐⭐⭐⭐⭐
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just visited The Perfume Shop recently
Just visited The Perfume Shop recently. I was assisted by Amber and I'm very grateful. She helped me pick out a perfume of Jean Paul Gaultier and gave me an honest opinion. I'm super happy with my purchase. Thank you!
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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