Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... See more
Company replied
Location
Switch locationPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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See what reviewers are saying
Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... See more
Company replied
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
Company replied
We visited Brent cross shopping centre London yesterday. Me and my husband ordered couple of perfumes. Two stuff (Areen and Shaquila) were absolutely amazing, they both helped us a lot, found the righ... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, United Kingdom
4.9
Excellent
149 reviews
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I pleaded with staff that I wanted to…
I pleaded with staff that I wanted to use klarna to pay so I can have a split bill but unfortunately there was no deal
All due amount was paid at once
But the whole experience was amazing staff had good customer service and that's why I bought more.
Please educate staff more on how to use klarna
July 31, 2025
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
We appreciate your feedback and are glad you enjoyed our customer service. We apologize that Klarna wasn't an option for your split payment. We'll definitely train our staff to better assist with payment methods in the future. Thanks for your purchase!
The Perfume Shop
A Welcome Environment And Shop
The staff went through the trouble of getting me a perfume that will not give a sweaty, body smell once perfume stays for a long time. I had come to the shop a few days ago to try some perfume and I found one that kept smelling on me even during my showers 4 days or more after. I was so please by their service and atmosphere. The product I am referring to is Jimmy Choo Blossom 🌸.
The great staff that helped me were Dayna and Helena. Thank you so much 💓 The Perfume Shop.
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Excellent services by Rajeeka and…
Excellent services by Rajeeka and Khemisa. Do visit this place for excellent service. Thanks 🤩
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Brent Cross store
I cane to Brent Cross shopping center and straight into perfume shop. Sindi was so welcoming and so helpful. I felt really happy as a customer. Thank you so much
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
My experience was lovely such an…
My experience was lovely such an beautiful store full of beautiful perfumes and amazing welcoming staff yesterday the staff that helped me was ceri she was amazing she welcomed us and helped find me nice scents for winter and summer if anyone would love to get the best help in finding perfumes ceri is the one to ask! She was great help
July 26, 2025
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
This shop is wow
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Reply from The Perfume Shop - Brent Cross Boutique 380
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
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