Miriam in the grafton Cambridge store was amazing! She literally went above and beyond to help us choose the right fragrance for our family members. Her knowledge was very helpful when our children ga... See more
Location
Switch locationUnit 53, The Grafton Centre, CB1 1PS CAMBRIDGE, GB
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See what reviewers are saying
Served by rodell, very good customer service and very good at giving a range of scents
Company replied
I came into the shop and was greeted warmly by Lisa. Lisa helped me find the fragrances I was looking for to gift others, and helped me find some for myself by giving excellent recommendations. I ha... See more
Company replied
The discounts was good, the delivery time was perfect even on standard delivery it only took 1day for my perfumes to be delivered and i got free delivery and two samples!! Great stuff😍😍Will definite... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, The Grafton Centre, CB1 1PS, CAMBRIDGE, United Kingdom
4.6
Excellent
27 reviews
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I purchased some perfumes today here in…
I purchased some perfumes today here in Cambridge, boss Hugo boss and a ted baker from the perfume store graftons, and I'm absolutely thrilled with it! The smell is lovely and top-notch, and thanks to mariam the lady that attended to me, she was great, I’ll say one of one.
March 11, 2025
Reply from The Perfume Shop - Cambridge 139
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Reply from The Perfume Shop - Cambridge 139
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great customer service at Cambridge
Great customer service at Cambridge. Very friendly staff.100 % satisfied
January 9, 2025
Reply from The Perfume Shop - Cambridge 139
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lyn from Ely…
An unbelievable price for my GUCCI Rush Perfume which was delivered in 2 working days and WELL PACKED to prevent damage. FIRST CLASS
January 2, 2025
Reply from The Perfume Shop - Cambridge 139
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Miriam in the grafton Cambridge store…
Miriam in the grafton Cambridge store was amazing! She literally went above and beyond to help us choose the right fragrance for our family members. Her knowledge was very helpful when our children gave us a basic understanding of what they wanted. She knew exactly what they were talking about and what was trending. Thank you so much!
December 20, 2024
Unprompted review
Grafton disgrace
Grafton shop asked for two items and offered to pass them over from the counter top on the other side of the store. Server came round and said 'I'd have got them myself if you'd have asked'. I left saying 'no worries'. Disgusting. Busy store customer trying to help. Just rude. Training needed or get another job.
December 20, 2024
Unprompted review
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