The Perfume Shop - Derby 345 Reviews 

Diane was so helpful and very intensive and patient. Thank you!

I was struggling to find some aftershave and was helped by some lovely ladies, Dianne and Paige, would recommend coming here if you’re unsure what to get!

I was looking for a scent to wear on a night out. Diane gave me a range to choose from and she helped pick the right one . *****

The staff at the perfume shop are so friendly. Sabrina helped me out and I left with exactly what I wanted & more.

Holly was very excellent with the service made the process super easy n comfortable and pointed me in the right direction to which fragrance suits me best would definitely recommend purchasing from this store

It was lovely dealing with sabrina level2.
Good communication skills.Overall good experience.

Diane was very helpful as I was looking for a small gift.
One for me and one for a friend and beautifully gift wrapped.
Great service thank you.

The staff are brilliant excellent customer service went the extra mile and then some shout out to Holly a real credit to the company

Went in but i wasn't sure what i wanted for my husbands present and i was helped by a lady called Tracey who was just brilliant. She helped me decide what i was looking for and was so professional. I will 100% go back in this store again.

Easy to order good value

Amazing staff, couldn’t have been more helpful and attentive
I previously went to Perfume shop at MacArthur glen outlet, staff were rude and very unhelpful. The lady that served me in Derby was the absolute contrast and restored my faith in the perfume shop. Sadly I didn’t get her name

Great quick service and half price too, very happy

Just Good and helpful and prompt

Wow what a quick service you provide from selection to delivery 👏 thanks..

My go to shop for perfume. Our local shop is great and the staff are so helpful. The shop has a great atmosphere. The deals on perfume are brilliant and the loyalty card. Highly recommend.

The sales girls was very professional and helped me to find out the best deal. As the perfume was not available in shop she ordered it for online delivery which I received next day.

Paige was really helpful. Thank you :-)

Doreen who served me was so lovely! Very easy to talk to and helped me find the right purchase. She has a lot of knowledge about the products which was super helpful. Would visit again :)

I am writing to express my appreciation for Lynne, who works in your Derby Perfume shop in Derbion Centre, level 1. I visited the store today and between myself and my mother spent around £400 on perfume due to Lynnes expertise. Lynne stands out for her exceptional knowledge, professionalism, and genuine passion for her work.

Lynne has an impressive understanding of fragrances — she not only knows the products inside and out but also takes the time to understand what each customer is looking for. Her recommendations were spot-on, and her friendly, confident manner made the visit an enjoyable experience.

It’s rare to find someone who combines such expertise with such warmth and approachability. Lynne is a real credit to your team and an excellent representative of your brand.

Please pass on my thanks and appreciation to Lynne for the outstanding service she provides. There was also two other ladies besides Lynne, which were Mica and Ayesha I believe their names were, who was also smiling and friendly.

The store was a real asset to your brand. Well done on such a welcoming and friendly store. Which I will be shopping at again!