Excellent service! Went in seeking a particular fresh scent and within minutes, Robert had found the right men's perfume for me with additional alternatives! Thank you, Robert, will be back again! (Th... See more
Company replied
Unit 2/29A, Sandyford Rd, Dundrum Town Centre, D16 K7H6 DUNDRUM, IE
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Excellent service! Went in seeking a particular fresh scent and within minutes, Robert had found the right men's perfume for me with additional alternatives! Thank you, Robert, will be back again! (Th... See more
Company replied
We were handled by Eva who was so warm, friendly and helpful. She was so patient while we decided which perfume to select. Her expertise in helping us decide was out of words. We had such a wonderful... See more
Company replied
Eva was incredible, did not rush me even though it was mother's day, I tried three different scents went off and did my shopping so I could smell and decide which one to purchase. When I came back she... See more
Company replied
Once again, exceptional customer service by Eva and her team. Knowledgable, informative and went out of her way to assist me with items that were all the way in the stock room. She also introduce... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 2/29A, Sandyford Rd, Dundrum Town Centre, D16 K7H6, DUNDRUM, Ireland
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My usual cologne at a great price - delivery was excellent too

Reply from The Perfume Shop - Dundrum 294

Reply from The Perfume Shop - Dundrum 294
fantstic service
arriveed next day
beutifully packed
ahead of time
excellent service

Reply from The Perfume Shop - Dundrum 294
Staff in shop in Dundrum extremely helpful & professional. No hassle at all.
Perfume arrived promptly.
Only one 'complaint'......toooo much packaging.....
Staff in Dundrum Shopping centre Perfume shop were so informative and friendly. The aftershave was not in stock but they got it delivered to us yesterday. Very happy with service.
Great perfume and excellent delivery time as usual. Keep it up
Wonderfully helpful guy in the Perfume shop, efficient process and prompt delivery.
Went into the Dundrum shop and had an extremely helpful assistant help me make my purchase and get it delivered
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