The Perfume Shop - Dundrum 294 Reviews 

52
TrustScore 4.5 out of 5

4.6

Unit 2/29A, Sandyford Rd, Dundrum Town Centre, D16 K7H6 DUNDRUM, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! Went in seeking a particular fresh scent and within minutes, Robert had found the right men's perfume for me with additional alternatives! Thank you, Robert, will be back again! (Th... See more

Company replied

Rated 5 out of 5 stars

We were handled by Eva who was so warm, friendly and helpful. She was so patient while we decided which perfume to select. Her expertise in helping us decide was out of words. We had such a wonderful... See more

Company replied

Rated 5 out of 5 stars

Eva was incredible, did not rush me even though it was mother's day, I tried three different scents went off and did my shopping so I could smell and decide which one to purchase. When I came back she... See more

Company replied

Rated 5 out of 5 stars

Once again, exceptional customer service by Eva and her team. Knowledgable, informative and went out of her way to assist me with items that were all the way in the stock room. She also introduce... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 2/29A, Sandyford Rd, Dundrum Town Centre, D16 K7H6, DUNDRUM, Ireland

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.6

All reviews

(52)

35,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Great cologne, Great delivery

My usual cologne at a great price - delivery was excellent too

April 2, 2025
The Perfume Shop - Dundrum 294 logo

Reply from The Perfume Shop - Dundrum 294

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Great choice

Great choice. Easy to order and very fast delivery.

March 10, 2025
The Perfume Shop - Dundrum 294 logo

Reply from The Perfume Shop - Dundrum 294

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

fantstic service

fantstic service
arriveed next day
beutifully packed
ahead of time
excellent service

March 14, 2025
The Perfume Shop - Dundrum 294 logo

Reply from The Perfume Shop - Dundrum 294

Hello,

Thank you for your kind words! We're thrilled to hear you were happy with our service, delivery speed and packaging. We strive to provide a positive experience for our customers and your feedback is truly appreciated.

Best wishes,
Jasmyn

Rated 5 out of 5 stars

Staff in Dundrum Shopping centre…

Staff in Dundrum Shopping centre Perfume shop were so informative and friendly. The aftershave was not in stock but they got it delivered to us yesterday. Very happy with service.

January 3, 2025

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