Anna, is a very helpful enthusiastic young lady who helped me find my go to fragrance. Princess by vera wang. Ugly recommend coming here to find your go to perfume :)
Company replied
Location
Switch locationUnit 47, Palace Gardens Shopping Centre,, EN2 6SN ENFIELD, GB
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See what reviewers are saying
Michelle, has a very enthusiastic approach with customers like myself and is very helpful and whatever fragrance, whatever smell your looking for Michelle will find :)
Company replied
I’ve visited this store on many occasions. The staff are fabulous… my most favourite is Sophia.. she’s so helpful, knowledgeable and patient, so I always look for her when I go in to shop.. she makes... See more
Company replied
They sent it, the only thing I wasn’t happy about was the package being left at the depot.And the perfume is long lasting and fragrant
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 47, Palace Gardens Shopping Centre,, EN2 6SN, ENFIELD, United Kingdom
4.7
Excellent
37 reviews
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Hands down the best customer service…
Hands down the best customer service experience I’ve had recently. Amazing team. Thank you 🙏🏽
November 15, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Love the perfumes I ordered.Truly…great!.
Love the perfumes I ordered.Truly lovely.I am q uite fussy about my perfumes but these were great.So pleased I bought them.
November 24, 2024
Reply from The Perfume Shop - Enfield 148
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Michelle was really friendly and…
Michelle was really friendly and knowledgable which was great and made shopping at the store so so easy. Thanks again!
September 18, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Excellent customer service i received…
Excellent customer service i received today thank you both Cherise and Duncan 💜
August 25, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I bought two perfumes as gifts and…
I bought two perfumes as gifts and needed some guidance, and one of the staff there, Chrise, was very helpful and I am very grateful for her kindness and responsiveness.
August 15, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Duncan was so friendly and informative…
Duncan was so friendly and informative on all of the different perfumes as I wasn’t sure what I wanted and his suggestions really helped me make my decision! Thank you!!
July 18, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Really great service
Really great service.
From Duncan.
Great experience.
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Enfield 148
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Excellent customer service
Excellent customer service from Gaynor and Michelle at The Perfume Shop Enfield. Both really helpful and friendly, it's my go-to place for fragrance buying.
April 17, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Thank you for your positive review!
The Perfume Shop.
I made my order and in a few days I had…
I made my order and in a few days I had it delivered. It was a birthday present I’m very pleased
April 24, 2025
Reply from The Perfume Shop - Enfield 148
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Been customer for a very long time…
I have being a customer for a very long time Gaynor and Michele are very professional and helpful and always happy to see me ,they always smiling which makes me happy visiting the perfume shop in Enfield and buying my favourite perfume,
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Amazing service provided by Sophia at…
Amazing service provided by Sophia at the Enfield branch, really helped me pick out the perfect perfume for my partners birthday. Thank you for all the help!
March 5, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hello,
We're thrilled to hear about your positive experience at our Enfield branch. Sophia's dedication to helping you find the perfect gift is truly appreciated. We strive to provide exceptional customer service and we're delighted that she was able to assist you.
Kind regards,
Jasmyn
The little extra that makes all the difference.
This morning I was served by the wonderful Sophia in the shop in Enfield. I wanted a gift for my daughter just because. Difficult as I wanted to get something she would like but not too expensive. I talked through options with Sophia and decided on Guilty by Gucci. Sophia offered gift wrapping, which I thought was a wonderful idea. As I said it was just a gift not for any special occasion. Sophia did an absolutely amazing job with the gift wrap. It was beautiful. Excellent service, she gave that little extra touch that made all the difference.
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Helo,
Thank you for your kind review. We are so pleased to hear that you had such a positive experience with our team member, Sophia. We strive to provide our customers with excellent service and it is wonderful to hear that Sophia went above and beyond to help you find the perfect gift for your daughter. We are delighted that you were happy with the gift wrapping and that Sophia's extra touch made all the difference. We appreciate your feedback and will share it with Sophia.
Kind regards,
Jasmyn
I would like to say how happy I was…
I would like to say how happy I was with service I received from
Michelle at the Enfield town branch.
I had no clue what type of perfume I wanted as it was a gift for someone, but Michele gave me a few samples and she was patient while I tested out the smells. I ended leaving with a really nice perfume. The person it was for was so happy with it.
January 23, 2025
Unprompted review
Reply from The Perfume Shop - Enfield 148
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Reply from The Perfume Shop - Enfield 148
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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