Vicki and Maddison were exceptional in their service,especially the manager Vicki...they were attentive, thoughtful and genuinely welcoming...they made my day, helping with my choices...Vicki the mana... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 68 Cameron Walk, Metro Centre, NE11 9YR GATESHEAD, GB
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Lovely girl called Charlotte served me today at the perfume shop metro centre Superdrug. She Was very patient while I decided on my choices, will come by again amazing customer service and very knowle... See more
Rachel was amazing and had so muchbpatience helping me pick my wedding fragrance. Customer service was 100% above and beyond happy bride to be thanks again Rachel.
Company replied
Visited their branch in the Metro Centre. Assistant at the till was very helpful with searching for a specific scent, providing samples for reference throughout. Great service overall. :-)
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 68 Cameron Walk, Metro Centre, NE11 9YR, GATESHEAD, United Kingdom
4.5
Excellent
27 reviews
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Ordered in store was quick delivery
Ordered in store was quick delivery, very happy with my purchase.
March 5, 2025
Reply from The Perfume Shop - Gateshead SD 543
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing experience
Visited their branch in the Metro Centre. Assistant at the till was very helpful with searching for a specific scent, providing samples for reference throughout. Great service overall. :-)
February 27, 2025
Unprompted review
Reply from The Perfume Shop - Gateshead SD 543
Hello,
We're delighted to hear about your positive experience at our Metro Centre branch. It's wonderful to know that our assistant was able to assist you in finding the perfect scent. We strive to provide exceptional customer service and we're thrilled that you found it here.
Kind regards,
Jasmyn
Valentines 💝
Went to the perfume shop for my partners valentines present and the lady who helped me was so helpful. Making sure I got the best deal. Excellent customer service!
February 13, 2025
Unprompted review
Reply from The Perfume Shop - Gateshead SD 543
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Got a great bargain and it was…
Got a great bargain and it was delivered faster than I thought
January 22, 2025
Excellent service
Excellent service, did not have what i needed in the shop so had it delivered to my address, quick and easy.
December 8, 2024
wonderful service
Lovely girl called Charlotte served me today at the perfume shop metro centre Superdrug. She Was very patient while I decided on my choices, will come by again amazing customer service and very knowledgeable 😊
November 30, 2024
Unprompted review
Excellent service instore and a quick…
Excellent service instore and a quick delivery service to home.
December 1, 2024
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