The great Black Friday discounts, drew me to the Gloucester shop. The whole experience was friendly and informative. I think the member of staff was Caitlin. She was really patient and helpful. Her c... See more
Location
Switch location17 Kingswalk Shopping Centre, GL1 1RY GLOUCESTER, GB
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See what reviewers are saying
Lottie and emily are amazing. Came in just to have a browse and had the best customer service experience. Had all of our questions answered with patience and amazing recommendations! I will come back... See more
Company replied
Siana helped me today she was very helpful and she upsell on what should have been a£30 to a£60 sale she wrapped it very beautifully and she was patient and had product knowledge wonderful service 100... See more
Company replied
I visited the Gloucester branch and was helped by Vishali and Lottie. I had two issues; 1. I had no idea what new perfume to get my wife. 2. I was suffering from a type of neurodivergent burnout that... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
17 Kingswalk Shopping Centre, GL1 1RY, GLOUCESTER, United Kingdom
4.6
Excellent
37 reviews
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Excellent service and advice
Excellent service and advice choosing a new fragrance, and thanks to loyalty card came out with lots of extra freebies 👍
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Great customer service
Great customer service, really recommended
Really friendly
August 9, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Friendly staff and convenient for…
Friendly staff and convenient for shopping
July 24, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Lottie and emily are amazing
Lottie and emily are amazing. Came in just to have a browse and had the best customer service experience. Had all of our questions answered with patience and amazing recommendations! I will come back to purchase more perfumes from lottie and emily because they are truly lovely people
July 26, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Amazing Service
Emily & Lottie were both on shift when I came into the store and were very welcoming and patient when I wanted to pick out a new fragrance. Highly recommend this shop
July 26, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Wonderful service from Lorwri today…
Wonderful service from Lorwri today thank you
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Staff very friendly and helpful..love…
Staff very friendly and helpful..love the service
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your review! It's great to hear your positive review and thank you so much for your support.
The Perfume Shop
Reply from The Perfume Shop - Gloucester 172
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Gloucester 172
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Came into the Gloucester branch served…
Came into the Gloucester branch served by Emily, was unsure what scent I wanted. Emily was incredibly helpful, knowledgeable and friendly an asset to the company. Will return.
May 31, 2025
Unprompted review
Wife placed order and delivered in 3…
Wife placed order and delivered in 3 days great service
January 15, 2025
Reply from The Perfume Shop - Gloucester 172
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Is very good shop nice service smiling
The perfume shop, Gloucester was very nice staff worker nice service and respect people
December 26, 2024
Brilliant service
Had exactly what I wanted & told me that I could offer more online & ordered 2 more for me discount & free
postage I received the products next day brilliant!
December 18, 2024
I have shopped at the perfume shop for…
I have shopped at the perfume shop for a few years never had any problems with them always very helpful
December 2, 2024
Gloucester branch is the best!!
The great Black Friday discounts, drew me to the Gloucester shop.
The whole experience was friendly and informative. I think the member of staff was Caitlin. She was really patient and helpful. Her colleagues were also great. All in all, it was a very enjoyable experience. I bought two aftershaves and won't be going anywhere else for aftershave or perfume, now that I've found this shop. A well deserved 5 Stars!!!
December 1, 2024
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