I visited the store today to find the perfect gift for someone, and both Claudia and Sameena were incredibly helpful and friendly. Claudia took the time to show me multiple options and happily shared... See more
Location
Switch locationUnit 13b, St Anns Shopping Centre, St Anns Road, HA1 1AR HARROW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Claudia & Allina were serving me this afternoon and I must say their customer service was outstanding. They were so polite and welcoming. I think they’re are the assets for the organisation. Robin... See more
I went in today for a perfume for my finance’s mum and the girls in The Perfume Shop Harrow were super helpful. Lili and Claudia helped me so much and recommended me about 5 different perfumes b... See more
Company replied
I went to buy Issey Miyake today at St. Anns shopping centre in Harrow. I am amazed by the professionalism shown by Ana. She is a gem to the store. Well verse in knowledge about perfume and calm. She... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 13b, St Anns Shopping Centre, St Anns Road, HA1 1AR, HARROW, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from The Perfume Shop - Harrow 343
A great customer service from the shop

Reply from The Perfume Shop - Harrow 343

Reply from The Perfume Shop - Harrow 343
Very good
Very good, I shop here all the time. All the staff are very helpful

Reply from The Perfume Shop - Harrow 343
I like the shop and the fragrance
I like the shop and the fragrance. Happy to visit again

Reply from The Perfume Shop - Harrow 343
Anna and Lili were are amazing and so…
Anna and Lili were are amazing and so helpful. Lovely ladies, excellence service.

Reply from The Perfume Shop - Harrow 343
Pretty ladies nice customer service
Pretty ladies nice customer service

Reply from The Perfume Shop - Harrow 343
I visited the store today and I had…
I visited the store today and I had very good experience! They been very patient and helpful! Thank you very much !!!

Reply from The Perfume Shop - Harrow 343
Amazing service … great company .
Amazing service … great company .. best products

Reply from The Perfume Shop - Harrow 343
Excellent experience in Harrow store
Excellent experience in Harrow store, staff are very helpful.

Reply from The Perfume Shop - Harrow 343
Excellent service
I went in today for a perfume for my finance’s mum and the girls in The Perfume Shop Harrow were super helpful. Lili and Claudia helped me so much and recommended me about 5 different perfumes before I settled on a Gucci flora.
Their excellent service made me so seen and heard that I bought another perfume for myself also.
Will defo be coming back here for any perfumes whether it’s gifts or for myself.
Thank you so much Lili and Claudia.

Reply from The Perfume Shop - Harrow 343
The best perfume shop in harrow
The best perfume shop in harrow
Staff were very helpful specially Lily and Claudia
Thank you so

Reply from The Perfume Shop - Harrow 343
Nice and friendly staff
Nice and friendly staff, l was served by Claudia and she was lovely

Reply from The Perfume Shop - Harrow 343
Claudia was very helpful
Claudia was very helpful. She was polite and initially I wasn’t ready to buy but her excellent customer service got me to change my mind and I left the store feeling like I just bought the world. Thank you Claudia

Reply from The Perfume Shop - Harrow 343
Very good experience today
Very good experience today. the girls very helpful and professional. They helped me to buy gifts for my family! thank you 🙏

Reply from The Perfume Shop - Harrow 343
My experience with perfume shop is great
My experience with perfume shop is great i have been buying perfume for the past 20 years every time I go to perfume shop i will spend money on perfume in Harrow the team is great and very helpful i really appreciate all the help they give me specially the management and miss JAISHI
Very happy all the time

Reply from The Perfume Shop - Harrow 343
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






