Visited the High Wycombe shop today and was very impressed with Adila. She answered all of my questions - I've been looking at deals on Paco Lady Million. Adila was friendly, very knowledgeable and... See more
Company replied
Unit 8, 26 Newland Street, HP11 2BY HIGH WYCOMBE, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited the High Wycombe shop today and was very impressed with Adila. She answered all of my questions - I've been looking at deals on Paco Lady Million. Adila was friendly, very knowledgeable and... See more
Company replied
I wanted some aftershave for my 16 year old Grandson; not only was the assistant very helpful but she told me about the personal message engraving service This can only be done on certain shaped bot... See more
Company replied
Miss Batool was Amazing... Very Patient and Helpfull... Would Highly Recommend A++++
Company replied
Adila was absolutely amazing! She helped me pick out my favourite perfumes, I walked In not knowing what I wanted but adila helped me find 3 gorgeous perfumes, I would highly recommend! Thank you
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 8, 26 Newland Street, HP11 2BY, HIGH WYCOMBE, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Miss Batool was Amazing... Very Patient and Helpfull... Would Highly Recommend A++++

Reply from The Perfume Shop - High Wycombe 236
I went highy wycombe store and Arshi was helps me to choose best perfumes and my experience was very very good. I will visit again same store.
Thanks

Reply from The Perfume Shop - High Wycombe 236

Reply from The Perfume Shop - High Wycombe 236
excellent service from Adila (hope i have name correct) in High Wycombe store.
Extremely helpful and professional
will be back

Reply from The Perfume Shop - High Wycombe 236
Shopping online was seamless and picking it up was not stressful. Overall I had a good experience and the deals were good.

Reply from The Perfume Shop - High Wycombe 236
Visited the High Wycombe shop today and was very impressed with Adila. She answered all of my questions - I've been looking at deals on Paco Lady Million. Adila was friendly, very knowledgeable and suggested buying the Eau de Parfum Spray Gift Set which meant I'd get today's 25% discount. Really happy with the customer service I received today.

Reply from The Perfume Shop - High Wycombe 236

Reply from The Perfume Shop - High Wycombe 236

Reply from The Perfume Shop - High Wycombe 236
Very pleasant and helpful lady.
Ordered my body lotion to be posted to me.Lovely to have such good service.Thankyou!

Reply from The Perfume Shop - High Wycombe 236
Great customer service. Very friendly and showed me all the options, I'm very happy with my purchase.
Went in there with an enquiry and came out with 3 perfumes. Very good. The sales associate (i think her name was Maria) was very friendly and helpful

Reply from The Perfume Shop - High Wycombe 236

Reply from The Perfume Shop - High Wycombe 236
Very quick
Very efficient staff in Wycombe store I bought 2 bottles on saturday and came back for another 2 on Tuesday i had 1 delivered because it wasn't in store .excellent service all round

Reply from The Perfume Shop - High Wycombe 236
I had a fantastic experience at The Perfume Shop in High Wycombe. From the moment I walked in, I was warmly welcomed and guided with genuine care. Nicola and Sadia provided exceptional service — both were incredibly knowledgeable, patient, and went above and beyond to help me find exactly what I was looking for.
It’s rare to come across staff who are not only professional but also passionate about what they do. Nicola and Sadia made the whole experience enjoyable and stress-free. I’ll definitely be returning and highly recommend this store to anyone looking for quality products and outstanding customer service.
Thank you again to the wonderful team!

Reply from The Perfume Shop - High Wycombe 236
Adila was absolutely amazing! She helped me pick out my favourite perfumes, I walked In not knowing what I wanted but adila helped me find 3 gorgeous perfumes, I would highly recommend! Thank you

Reply from The Perfume Shop - High Wycombe 236

Reply from The Perfume Shop - High Wycombe 236
I wanted some aftershave for my 16 year old Grandson; not only was the assistant very helpful but she told me about the personal message engraving service This can only be done on certain shaped bottles and she went through all my options
I'd left it too late to do click and collect in store so I paid for home delivery My gift was delivered next day
I was really impressed as was my grandson with his personalised gift

Reply from The Perfume Shop - High Wycombe 236
Love the aftershaves in there and using you loyalty card helps, The staff always very helpful

Reply from The Perfume Shop - High Wycombe 236
I ordered online, fabulous and easy. Lots of ways to pay. And delivery was quick. Even had a free gift in the box.

Reply from The Perfume Shop - High Wycombe 236
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.