The Perfume Shop - Hull The Prospect Centre 141Reviews 

23
TrustScore 4.5 out of 5

4.6

Unit 29 The Prospect Centre, HU2 8PW HULL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I visited the store on Father's Day looking for a new fragrance and was helped by Oliver. He struck exactly the right balance between being attentive and giving me space to make my own decisi... See more

Company replied

Rated 5 out of 5 stars

Just been into the perfume shop in prospect centre in hull had a lovely lady serve me sorry didn't get her name but small lady long dark hair . She was great very professional and polite was a pleas... See more

Company replied

Rated 5 out of 5 stars

Spoken with Oliver this morning trying to find a nice aftershave for my boyfriend for his birthday and he let me smell lots of different ones and had some really good recommendations especially for so... See more

Company replied

Rated 4 out of 5 stars

Went here to buy my son a new fragrance.. the assistant Abbie was very helpful

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 29 The Prospect Centre, HU2 8PW, HULL, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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4.6

All reviews

(23)

33,543 reviews in the last 12 months

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Rated 5 out of 5 stars

1st Class Customer Service

I visited the store on Father's Day looking for a new fragrance and was helped by Oliver.

He struck exactly the right balance between being attentive and giving me space to make my own decision. He was knowledgeable, enthusiastic and clearly passionate about fragrances without ever making me feel pressured.

I'd actually been considering purchasing Spicebomb Extreme for a couple of months and had seen it available online for a lower price. However, Oliver's customer service, product knowledge and genuine interest in helping me find the right fragrance convinced me to buy it in store instead.

He also recommended a couple of other fragrances that suited my tastes exceptionally well, and I wouldn't hesitate to return for his advice in the future.

A thoroughly pleasant, professional young man who is a real credit to the store.

June 21, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I came to the shop this afternoon and I…

I came to tge shop this afternoon and I enjoyed the best reception from Abbie.
She's very good there

June 5, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Polite and friendly service from Abbie…

Polite and friendly service from Abbie at the Hull Prospect Centre store, thanks!

April 20, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was at the store today Oliver was so…

I was at the store today Oliver was so helpful and patient extraordinary customer services definitely recommend.

April 7, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I am amazed

I am Amazed by the shop products, discounts and its offers too but what actually amazed me more is Sophie & Oliver!
They are really good and beautiful at their job !
plus i got few gifts with my purchase
Bless up!

Good customer service

March 7, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Oliver gave great recommendations

Oliver gave great recommendations - will come back for birthdays!

March 3, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The person (Oliver) who served me was…

The person (Oliver) who served me was very friendly and helped me with fragrance choices. Really happy with the service

March 3, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jean paul gaultier. Perfume

Oliver ,the young man who came to serve me ....
Was very helpful I couldn't get the perfume I wanted and suggested I could buy it on line or order it at the shop .....
But I enquired about another j.p.g.
Perfume I loved so I decided to buy that one instead oliver was very helpful and knowledgeable
On the product ....
Very polite young man .....
So I came away with a lovely j.p.g.
Perfume thankyou Oliver.....

March 2, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Nice staff .She was kind to tell me…

Nice staff .She was kind to tell me about discounts available and I got more for less.

February 27, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Spoken with Oliver this morning trying…

Spoken with Oliver this morning trying to find a nice aftershave for my boyfriend for his birthday and he let me smell lots of different ones and had some really good recommendations especially for someone who had no idea what to get and he was really friendly. Definitely will only use this store

February 21, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was given impeccable service by a…

I was given impeccable service by a lovely young lady named Abbie .
She works in the Prospect Centre Store in Hull.
This was on 10th February 2025 at 15.52pm.
I would just like to say I'm an lady in my late 50s who has Adhd and Ptsd.
I find loud and busy shops overwhelming.
She made me feel at ease completely.
So much so, that I've promised to shop in person instead of online to help support the store.
I bought an e tra item from the shop as well as picking up my orders, thanks to her knowledge and support.
Once again,
Many thanks Abbie x

February 10, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My in shop experience today being…

My in shop experience today being Sunday 8/2/26. was grate, cordial and good customer service by Abbie Ward regards Abbie, and keep with the the good customer service. Kojo

February 8, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Sons new fragrance

Went here to buy my son a new fragrance.. the assistant Abbie was very helpful

January 31, 2026
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The girls in the perfume shop in…

The girls in the perfume shop in prospect centre Hull were so helpful and chatty it was a pleasure to shop with them and I will be returning

October 21, 2025
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Just been into the perfume shop in hull prospect centre …

Just been into the perfume shop in prospect centre in hull had a lovely lady serve me sorry didn't get her name but small lady long dark hair . She was great very professional and polite was a pleasure doing business with her would definitely go back again based on this lady

July 12, 2025
Unprompted review
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

A customer for over 5 years…

I’ve been a customer for over 5 years and I’m always happy with the price, the service, the discounts and the extra gifts. My first choice when shopping for fragrances for men and women.

May 27, 2025
The Perfume Shop - Hull The Prospect Centre 141 logo

Reply from The Perfume Shop - Hull The Prospect Centre 141

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

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