Excellent service but just a shame the Dior Elixir sample was empty as leaked out inside packaging
Company replied
Location
Switch locationUnit SU15A, The Vancouver Shopping Centre, New Conduit Street, PE30 1DE KINGS LYNN, GB
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See what reviewers are saying
I have been at the store twice this month and each time I’ve met Emma F….she was very lovely, pleasant and helped with the choices I made on both occasions making me aware of the available discounts... See more
Company replied
I had a really great experience today thanks to Chloe. She was friendly, professional, and made everything feel easy and welcoming from the moment I arrived. Her attention to detail and positive attit... See more
Company replied
Emma F gave me a very warm welcome and she had the patience of a saint lol. I was so unsure what I wanted, but Emma gave me 100% of her attention and showed me lots of different fragrances. I had her... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU15A, The Vancouver Shopping Centre, New Conduit Street, PE30 1DE, KINGS LYNN, United Kingdom
4.6
Excellent
21 reviews
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Excellent service but just a shame the…
Excellent service but just a shame the Dior Elixir sample was empty as leaked out inside packaging
June 10, 2026
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma F!👍🏽👍🏽
I have been at the store twice this month and each time I’ve met Emma F….she was very lovely, pleasant and helped with the choices I made on both occasions making me aware of the available discounts and being patient while I decided on my choice.
May 13, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma F gave me a very warm welcome and…
Emma F gave me a very warm welcome and she had the patience of a saint lol. I was so unsure what I wanted, but Emma gave me 100% of her attention and showed me lots of different fragrances. I had her walking all over the shop bless her. She is definitely a credit to the kings lynn store. Thank you Emma F!!.
May 9, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely young lady called Chloe was so…
Lovely young lady called Chloe was so helpful good knowledge of products thank you so much.
April 28, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to the perfume shop on Saturday…
I came to the perfume shop on Saturday & was served by a lovely lady called chloe, although we wasn't buying anything she was very friendly & welcomed us with a smile & gave us all the information we was looking for & would definitely recommend this shop
April 4, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a really great experience today…
I had a really great experience today thanks to Chloe. She was friendly, professional, and made everything feel easy and welcoming from the moment I arrived. Her attention to detail and positive attitude really stood out, and she went above and beyond to make sure I was satisfied. It’s clear she genuinely cares about her work and the people she serves. I would definitely recommend her to anyone—thank you, Chloe!
April 6, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service
I had exceptional service from someone I believe was the manager in your store last week. Patient and helpful. I was encouraged to join the reward scheme to get a discount on the day
March 25, 2026
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The person who i seen was very helpful…
The person who i seen was very helpful to me
December 13, 2025
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Really helpful staff friendly and great…
Really helpful staff friendly and great service
November 21, 2025
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I have just been served by a most…
I have just been served by a most efficient, helpful and friendly young lady, Chloe. She ordered my item for me and gave me helpful advice. I would definately recommend this shop.
November 7, 2025
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
The perfume shop
Today I was served by harmony she was extremely helpful and lovely she found everything I needed and even three a free gift all round great experience
October 23, 2025
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Good prices and great customer service…
Good prices and great customer service with Emma.
October 26, 2025
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Kings Lynn 149
Thank you so much for your review!
The Perfume Shop.
Wedding perfume
Great service from the shop manager Emma. She helped both of us find our wedding perfumes. We even got a discount too
May 24, 2025
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Kings Lynn 149
Thank you! I hope your wife had a lovely birthday.
Thanks for shopping with The Perfume Shop
Kind regards,
Sharain
The Perfume Shop Team
Had a very good experience with a…
Had a very good experience with a trainee at the store very helpful and very professional Sophie was very nice and would really recommend asking for her help
May 6, 2025
Unprompted review
Reply from The Perfume Shop - Kings Lynn 149
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Service was very good.
Service was very good.
Perfume came very quickly via Royal Mail, much before stated.
Had a very good experience.
Perfume was cheaper than other retailers. Thank you.
April 4, 2025
Reply from The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your kind review! We're delighted to hear that you had a positive experience with our service. We strive to provide our customers with a quick and efficient delivery and we're glad that your perfume arrived ahead of schedule. We appreciate your feedback on our competitive pricing.
Kind regards,
Jasmyn
Ordered a Jimmy choo I love u perfume…
Ordered a Jimmy choo I love u perfume arrived more or less the next day was very pleased to receive it that quick very pleased with the prompt service would highly recommend good service
February 28, 2025
Reply from The Perfume Shop - Kings Lynn 149
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Not the usual level of service…
I usually love a trip to the perfume shop!!! But today was an exception…. The sales assistant was very much not what I would normally expect from the perfume shop. I had gone in to take a couple of gifts back which I purchased and needed to return. She was very uninterested and flat, normally I would have bought something else while in there as I was looking at reduced gift sets, but I didn’t feel particularly welcome in there or like she wanted to help, so left and went to boots to sons my Christmas money!
January 2, 2025
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