The Perfume Shop - Leeds White Rose SD 564 Reviews 

99
TrustScore 5 out of 5

4.9

Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited 03/07/2026 served by the lovely Hayley, was super helpful with assisting me to choose the right perfume for me. Showed me a range of perfumes and tested smells, brilliant customer service, I w... See more

Company replied

Rated 5 out of 5 stars

Served by Faye at white rose today she was extremely helpful and friendly she helped me decide perfume for my daughters birthday, Thank you Faye x

Company replied

Rated 5 out of 5 stars

Faye was great help and friendly when me and my daughter visited the store today to purchase a birthday present. Helping me set up membership/loyalty card. And getting our gift wrapped lovely.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

34,559 reviews in the last 12 months

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Rated 5 out of 5 stars

Faye served me today and was the best…

Faye served me today and was the best service I’ve had in years

July 11, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was absolutely amazing

Faye was absolutely amazing, great customer service!

July 11, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fay was lovely

Fay was lovely. She helped us picked out our perfume for our cousin who’s getting married. Lovely service

July 11, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was absolutely great really…

Faye was absolutely great really excellent service and really helpful even showed me these perfect bottles for travel.

July 11, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was lovely perfect service

Faye was lovely perfect service

July 9, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The lady behind desk named Faye was…

The lady behind desk named Faye was very kind and helpful and choose the right purfume for myself

July 8, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Faye at white rose today she…

Served by Faye at white rose today she was extremely helpful and friendly she helped me decide perfume for my daughters birthday,
Thank you Faye x

July 8, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Faye was really helpful and fantastic…

Faye was really helpful and fantastic service. Very nice and smiling all the time

July 8, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was super helpful and thought…

Faye was super helpful and thought about different perfumes that would suit my taste

July 6, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was amazing today excellent…

Faye was amazing today excellent customer service making conversation really friendly and lovely helped me straight away with what I needed brilliant staff member

July 6, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Visited 03/07/2026 served by the lovely…

Visited 03/07/2026 served by the lovely Hayley, was super helpful with assisting me to choose the right perfume for me. Showed me a range of perfumes and tested smells, brilliant customer service, I will most definitely return when I need perfume in the future. 🥰

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was so lovely and kind

Faye was so lovely and kind! And patient with us. Thanks so much again

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was absolutely brilliant and knew…

Faye was absolutely brilliant and knew exactly what she was talking about very friendly great customer service

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye

Faye is a lovely lady, helped us with the perfumes and what was best and was friendly and chatty asking if everything was okay x

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was absolutely amazing

Faye was absolutely amazing, lovely and has amazing customer service skills!

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye amazing

Faye amazing

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Such a lovely lady and extremely…

Such a lovely lady and extremely helpful, thankyou Faye for your help in choosing perfumes today.

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye excelent comstomer service

Faye excelent comstomer service, more shops need people like Faye, thank you very much.

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Hayley was an amazing service provider…

Hayley was an amazing service provider and offered me lots of choices, very want and welcoming

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service

July 3, 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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