Your staff member was wonderful. She was extremely helpful, pleasant and knowledgeable and she went out of her way to help me. The product was ordered online and it arrived faultlessly well ahead of s... See more
Company replied
Unit A7.1, Bow Street Mall Shopping Centre, Bow Street, BT28 1AW LISBURN, IE
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Your staff member was wonderful. She was extremely helpful, pleasant and knowledgeable and she went out of her way to help me. The product was ordered online and it arrived faultlessly well ahead of s... See more
Company replied
I went into this shop looking for a particular perfume to which I couldn’t remember the name of it. I described it to this shop assistant I think named Tiyana and she was more than helpful. She was... See more
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I’m not very good at choosing the right fragrance for me but the lady that served me was very helpful and knowledgeable about what I might like. She asked questions and I left with a beautiful new fra... See more
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walked in today with my mum looking for a particular perfume/aftershave for my boyfriend for his b-day, and when i asked the two lovely staff members in the Lisburn mall perfume shop they were so atte... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit A7.1, Bow Street Mall Shopping Centre, Bow Street, BT28 1AW, LISBURN, Ireland
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I had bought a bottle of savage from the lisburn store and the staff was very nice and was willing to help with everything I requested, I will definitely be back 🙂

Reply from The Perfume Shop - Lisburn 124
This was a Christmas present bought by my wife. Despite reassured there would be no email or post guess what..
I got the email and item posted under my name even though wife provide all her details ...very disappointing
I would give -5 ✨

Reply from The Perfume Shop - Lisburn 124
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