The Perfume Shop - MAG Ashford 367 Reviews 35

Lianne was absolutely amazing. Helped select a couple of new fragrances for my holiday. Really knowledgeable and friendly

I had a really good experience while shopping in Ashford Outlet store. Sophia and Teejay were very helpful, friendly and patient. They helped me to choose right perfume for my brother and did not hesitate to let me try lots of perfume to find the one. I ended up buying for myself 30ml perfume plus travel size. It was very kind of them to give a free goodie bag on my purchase. Overall, I am extremely pleased with their outstanding service. Thank you again.

Alana made my day at the shop,she was really amazing and helpful.She is amazing with the customers.My experience at the shop was great because of her.Thank you Alana.

Ashford perfume shop is a very good store and very helpful specifically Charlotte, Alana, Esme and Lianne. Had an issue with a refund however it was quickly resolved for me and kindly compensated for my trouble! Amazing team so friendly and very happy with the service 💙

Well packaged, arrived next day from ordering in store
Staff were knowledgeable and helpful

Amie and Leanne were absolutely amazing…. So friendly and helpful x sold my husband a fantastic aftershave!! Would highly recommend the store and staff xx

Lianne was such a great help. Atmosphere was amazing. Item wasn’t in stock so ordered in store to be delivered. Lianne helped all the way through.

Im Really pissed off bought 3 perfumes got home 2 of them was good 3rd opened it it was half used no lid.. drove back 30miles they told me they never had that experience.. I need to contact through email get replacement to home address.They responded to the email saying go back to store for change or refund so I travelled 60 miles because of people dont know how to do there job properly I never had experience like that.

Sales Assistant was very informative and was able to order the perfume I wanted straight to my home - I didn't even realise this was an option in store!!
Sale prices were also very good for some of the perfums I was interested in

Helpful staff::Your Shop didn’t have any in..but they were lovely and very helpful..ordered the perfume I wanted and had it delivered to my house..only took two days..wonderful service..👍👍

Great customer servicing skills. Lady at the till was very helpful and suggested she could order me online at a reduced price and can be delivered at home. The perfume arrived on time.

We visited The Perfume Shop in Ashford International and were helped by Olivia and Alana who were soooo helpful, professional and made the experience of spending my hard earned money fun. I wasn't sure on what to buy my nephew and with their help I left feeling I definitely bought the right one and confident he'll love it. Also it was a very good price.

I was at the perfume shop at Ashford outlet and the two young females who was working on Wednesday 19th Nov were absolutely fabulous and so helpful
The were really patient with me and my two friend.
They were extra friendly and chatting to us and two other customers at the same time. So it felt warm and friendly rather than mechanical.
A real credit to the perfume shop. And I will be going back there to buy all my fragrance gifts for Christmas. Just because of the way they made us feel. Five star customer service ladies.

Went into the store wanting to buy a favourite perfume of mine which is floral and have received numerous compliments on, but then saw another perfume which I really liked but was hesitant about. I believe the colleague I asked was called TJ and he was extremely helpful in helping me compare the two. As they were on discount I ended up getting both! Considering he was new to the store he was amazing and very professional.

Really helpful shop assistant in the store who checked whether the aftershave was available online. As it was she ordered it for us and explained discounts. She also arranged for it to be delivered to our home. Delivery was very quick and free as I was a member of Perfume Shop.
Very efficient service.

We went to the perfume shop in the Ashford Designer Outlet, we were served by Esme and Alana and they were an absolute delight! So so knowledgeable and polite, made me want to come back asap! I won’t be going anywhere else for perfume from now on!! Thanks guys! Great work! 👍🏼

Was served by a really lovely young man who was uber charming and delightful. He said he was quite new to the store but loved his job and it showed.

Service with a smile. He is a sweetheart and was so helpful, carefully wrapping the Olympea I bought for my daughter.

The lady who served us today was absolutely amazing and extremely helpful, going through all the different varieties of perfumes - Fab !!

perfume libre was out of stock that I required
so assistant very kindly ordered it on line for me
fast service too
staff are always happy to help you
this is my local store
well done to all

Lianne really enhanced my experience! I would have been helpless picking out a fragrance if not for her help. I will definitely be returning to this store thank you!