Devonte at The Perfume shop marble arch gave me a great service and support to select my perfume. Highly recommend!
Company replied
c/o Superdrug, 508-520, Oxford Street, W1C 1NB LONDON, GB
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Devonte at The Perfume shop marble arch gave me a great service and support to select my perfume. Highly recommend!
Company replied
What a joy to shop perfume 😍 I have a deep love for fragrances and Cristina and her gentleman colleguea ( forgive me I didn't manage to catch you're name ) you both were incredible and so kind! I co... See more
Company replied
Amazing women hosntly helped me buy a valentines gift for my boyfriend first century I bought it immediately no headache no smelling 100 different perfumes. Marble Arch by rukshar
Company replied
Very good product I bought it for my use and I loved it although I have another perfume brand this is the best and lasts all day I recommend it.
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, 508-520, Oxford Street, W1C 1NB, LONDON, United Kingdom
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Lumila at Marble arch helped me pick out the best birthday perfume at a great discount🙌🏽

Reply from The Perfume Shop - Marble Arch SD 556
The best service 🌟🌟🌟🌟🌟 received from Cristina from Marble Arch branch.

Reply from The Perfume Shop - Marble Arch SD 556
Today, I met amazing Christina from marble arch branch, she the most helpful and supportive in every way possible

Reply from The Perfume Shop - Marble Arch SD 556
Branch: Marble Arch
I was served by Rukshar, she was very helpful and kind

Reply from The Perfume Shop - Marble Arch SD 556
Rukshar helped me today at the Marble Arch branch. She was fantastic and helped me find something that fits my criteria. She was very knowledgeable and provided a great service. This was my first time at the branch, I normally go to the Victoria one, but since that is now closed, I'll be returning to the Marble Arch branch in the future!

Reply from The Perfume Shop - Marble Arch SD 556

Reply from The Perfume Shop - Marble Arch SD 556
Nusrat was very helpful while I was choosing my fragrance. She was very sweet and helped me pick out the perfect perfume for my wedding day. She helped me make my wedding day much more special.

Reply from The Perfume Shop - Marble Arch SD 556
Special shout-out to Nusrat at the Marble Arch branch! She was so helpful and patient with helping us choose a range of perfumes. She was very knowledgeable on the offering and helped us narrow down our options.

Reply from The Perfume Shop - Marble Arch SD 556
I highly recommend Marble Arch branch, Muhammad and Cristina delivered excellent customer service to me. I am happy with the service and the scents they recommended to me, also have spoiled with some nice gifts and 20% discount.

Reply from The Perfume Shop - Marble Arch SD 556
Rukshas’ customer service is phenomenal, i went to find a gift for my wife with my daughter and after helping us pick out the perfect scent she went above and beyond by spraying the gift wrapping and personalising the ribbon before finally handing us free perfume samples, you can tell she loves her job and she deserves praise for it, thanks Rukshas!

Reply from The Perfume Shop - Marble Arch SD 556
Exceptional Service and a Wonderful Experience!
I recently visited the perfume shop (Marnle Arch)
and had an amazing experience. From the moment I walked in, the staff was incredibly welcoming and attentive. They took the time to understand my preferences and helped me find the perfect fragrance. Their knowledge about the perfumes was impressive, and they guided me through various options without any pressure.
I especially appreciated how they made me feel valued as a customer. It’s rare to find such personalized service these days. I left the store not only with a beautiful fragrance but also with a smile on my face. I highly recommend the perfume shop at Marble Arch to anyone looking for a new scent and a fantastic shopping experience!
Thank you to Rukshar and her colleague for taking such great care of me! Bless

Reply from The Perfume Shop - Marble Arch SD 556
Cristina and Rukshar from Marble Arch
Great costumer services as I have been served with great knowledge and very supportive way during my delivery collection

Reply from The Perfume Shop - Marble Arch SD 556
Visited The Perfume Shop Marble Arch, Rukshar served me reat well I was provided Excellent service , her customer service behaviour was outstanding loved the experience will visit again.

Reply from The Perfume Shop - Marble Arch SD 556
I love going to the perfume shop in Marble Arch. They have great staff and a big thank you to Cristina . She is amazing, she knows the perfume I like and she always take good care of me whenever I walk in to buy my perfume (viva la Vida, juicy couture ) . She is very kind, patient, always smilling and it’s really nice to have shop assistant like this .

Reply from The Perfume Shop - Marble Arch SD 556
Amazing team .. handling people with smile and provide with all needs
Most perfumes are from big brands .. with reasonable prices and frequent offers during the year.. they provide with membership card as well for further discount ..

Reply from The Perfume Shop - Marble Arch SD 556
I been in Marble arch store and I have been served by lovely lady Anam (such a helpful lady). Thank u Anam
Very good product I bought it for my use and I loved it although I have another perfume brand this is the best and lasts all day I recommend it.
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