was in to buy perfume but I am fussy customer when coming to buy smells for myself. she was helpful grabbing all the ones I asked for and was accurate when some thing was sweet or strong or floral. so... See more
Company replied
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
We went in today to look at a few perfumes, Sana was genuinely so helpful with everything and had so much patience in helping us out! Her knowledge about perfumes was unmatched, she knew exactly which... See more
Company replied
We walked in and felt welcomed .We asked for a selection of aftershaves and she provided lots of different types and I ended up getting three . There name was Olivia and the other employee Tamzeen hel... See more
Company replied
The lady's took te with me asked questions then made suggestions on aftershaves Took time to give testers and talk about what I wanted and what I used .
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
4.9
Excellent
259 reviews
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The lady's took te with me asked…
The lady's took te with me asked questions then made suggestions on aftershaves
Took time to give testers and talk about what I wanted and what I used .
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing service! Tamzeen was fantastic!
Amazing service! A happy regular customer here!
Wonderful freindly experience today as usual.
Tamzeen was amazing and very patient and showed me zillions of tester.
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service at the shop with…
Excellent service at the shop with Sana. She helped out loads and provided a quick and efficient service with what we wanted.
June 7, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good experience
I had a really good service and Sana was really helpful to get the ones which we wanted. Though I needed only 2 she offered me some offers which was really impressive and I ended with 4 for the cost of 2.
Thank you Sana for the good service
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
was in to buy perfume but I am fussy…
was in to buy perfume but I am fussy customer when coming to buy smells for myself. she was helpful grabbing all the ones I asked for and was accurate when some thing was sweet or strong or floral. so I made my some of my choices from her recommendations, also gave me a handful of samples and a bag for i assume for the amount I spent but also cos I asked as was my birthday 🤪. thank you Tamzeen
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff member Anne very…
Brilliant staff member Anne very friendly
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aftershave
We walked in and felt welcomed .We asked for a selection of aftershaves and she provided lots of different types and I ended up getting three . There name was Olivia and the other employee Tamzeen helped .
June 2, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An amazing and excellent customer…
An amazing and excellent customer service delivered by Simran
June 2, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Speedy and friendly service
Speedy and friendly service, made sure I made the most out of any free gifts and discounts available to me, Simran was lovely very polite, she was amazing and sorted me out fast. Thank you
May 30, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana and Simran were super amazing
Sana and Simran were super amazing. It makes me wanna go back everytime
May 25, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Highly Recommend - Sana was great!
We went in today to look at a few perfumes, Sana was genuinely so helpful with everything and had so much patience in helping us out! Her knowledge about perfumes was unmatched, she knew exactly which perfumes had which notes and was very good at helping us find exactly what we needed. Highly recommend! :)
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was incredible helpful during my…
Sana was incredible helpful during my search to find my favourite fragrance. Thank you soo much for your help. Would love to attend this branch again!
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia was very thorough and helpful in…
Olivia was very thorough and helpful in making my purchase. Lovely lil store glad I popped in
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience today
I had a lovely experience today,
I wanted a new perfume that I hadn’t tried before and Olivia in Middlesbrough who was so so lovely helped me find the most stunning scent! Thanks so much to the purfume shop and Olivia
May 19, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very lovely staff
Very lovely staff, very helpful in finding a good present, especially sana.
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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