The Perfume Shop - Newry 157 Reviews 

28
TrustScore 4.5 out of 5

4.7

Unit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ NEWRY, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I popped into the Newry Store, got speaking to Sarah and honestly so helpful. She provided some really good recommendations on new scents. Absolutely fantastic at what she does.

Company replied

Rated 5 out of 5 stars

I visited the Newry store looking for a gift for my partner. Perfume shops and jewellery shops are out of my comfort zone, like most men.I was looked after by two wonderful ladies Deborah and Monica.... See more

Company replied

Rated 5 out of 5 stars

I went in to the perfume shop looking to buy my partner a fragrance for his birthday. Monica and Kyle where both working and they both where giving me recommendations of what they liked. They both we... See more

Company replied

Rated 5 out of 5 stars

I just wanted to reach out to say how lovely Monica and her team in Newry are. Every time I go into the shop they remember my scent of choice and when I try any of the new perfumes ,Monica is so knowl... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, NEWRY, Ireland

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

36,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Going the Extra mile.

Sarah was extremely helpful. When one of the perfumes I asked for wasn’t available in store she got straight on line and ordered the product and had it delivered to my home address….it arrived about 1-2 days later. Fantastic service.

March 28, 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your kind review! We're delighted to hear you had such a positive experience. It's wonderful to know that our team member went above and beyond to help you find the perfume you were looking for. We strive to provide excellent customer service and we appreciate your feedback. We hope to see you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Great choice fast delivery

Great choice fast delivery

February 23, 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE

Was in newry story today and the girl Monica was very helpfully I had a problem wit a broken bottle and Monica solved this problem for me amazing service x

February 27, 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

We're so happy to hear about your positive experience! It's wonderful to know that Monica went above and beyond to help you. We strive to provide excellent customer service, and it's heart-warming to hear that Monica's efforts made your day.

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Just literally out of the shop

Just literally out of the shop, back in my car and have to say I felt compelled to go on and write a review. The staff in this shop honestly are just so considerate and patient. The girl who served me Deborah couldn’t do enough for me. I was shopping for an anniversary gift for my wife and came out of the shop content that I’d got the right perfume. They even gift wrapped it for me with a personalised ribbon which was a fantastic touch! The little things matter! Will definitely be back

February 5, 2025
Unprompted review

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