Anyone looking for a perfume I would very highly recommend Natasha and Donna in Nuneaton Store. Always very friendly, polite and welcoming. Their knowledge and experience really speaks volumes... See more
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Location
Switch locationUnit 18, Ropewalk Shopping Centre, CV11 5TZ NUNEATON, GB
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See what reviewers are saying
When the on line order was not suitable the Nuneaton branch resolved the matter and as a result I bought two further perfumes from them
Company replied
Efficiency and speed- rare qualities in todays commercial world.
Company replied
The lady in the shop in the rope walk Nuneaton was so knowledgeable , let me try variety of new perfumes they have in and was helpful in choosing one that suits me x
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 18, Ropewalk Shopping Centre, CV11 5TZ, NUNEATON, United Kingdom
4.8
Excellent
61 reviews
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Natasha in the nuneaton branch was…
Natasha in the nuneaton branch was extremely helpful
February 24, 2025
Unprompted review
Amazing customer service with Donna
Amazing customer service with Donna , who was quite patient and helpful during the selection process.
February 21, 2025
Unprompted review
Amazing customer service
Amazing customer service. Natasha, at the Nuneaton branch was so helpful! I didn’t know which set I wanted and she showed me all the different ones available even though I did keep changing my mind! Thankyou for your help!
February 22, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nuneaton Natasha
Recently visited the perfume shop in Nuneaton and was welcomed in by a lovely young lady. Natasha answered all my questions and helped me pick out the perfect gift for my partner.
February 21, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Neve was very helpful greeted me…
Neve was very helpful greeted me straight away. She was so lovely and polite and gave me some samples of men's and womens perfume such a great asset to the store
February 22, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great friendly service
Great, friendly, helpful service in helping me to select a nice fragrance from Natasha in Nuneaton!
February 22, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Thank you Natasha
Came into the Nuneaton shop recently to buy some perfume for my mum. Natasha recommended some excellent choices and my mum is very pleased, thanks again!
February 20, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Donna in the Nuneaton shop was so…
Donna in the Nuneaton shop was so lovely and patient. She gave great advice.
February 21, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Exceptional Customer Service and Perfume Expertise
I had the absolute pleasure of being assisted by Donna in The Perfume Shop in Nuneaton, and I must say – this was the best customer service experience I’ve had in a long time!
Donna is not only incredibly knowledgeable about perfumes, but she also has an amazing talent for finding the perfect scent for each customer. She took the time to understand my preferences and made excellent recommendations that suited me perfectly. Her enthusiasm, professionalism, and friendly attitude made my shopping experience truly enjoyable.
If you're looking for outstanding service and expert perfume advice, I highly recommend visiting Donna. She is an absolute gem!
February 21, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Natasha in nuneaton provided great…
Natasha in nuneaton provided great service and helpful thank you
February 18, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Amazing service
Amazing service, nothing was not to much trouble . High recommended. Thankyou steph
February 18, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Nuneaton store - Natasha
Natasha from Nuneaton store served me, excellent customer services, helpful and informative all with a smile on her face, a credit to the store
February 14, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Popped in to the nuneaton store and was…
Popped in to the nuneaton store and was served by Steph she was amazing so helpful. Thank you for all your help. Xx
February 17, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Excellent customer service
I had excellent customer service when I came into the store, Donna was welcoming and helped me pick the best size for my money which really helped with the experience, it was quick and easy setting up the VIP card and she explained the rewards for getting one. I am definitely buying from the store again!
Thank you Donna!
February 17, 2025
Unprompted review
Reply from The Perfume Shop - Nuneaton 143
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Fantastic updates from start to finish
Fantastic updates from start to finish
Item packed safely and arrived as promised
January 14, 2025
Reply from The Perfume Shop - Nuneaton 143
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Always a great shopping experience with…
Always a great shopping experience with outstanding service and great products
January 4, 2025
Reply from The Perfume Shop - Nuneaton 143
Thank you for your kind words! We're so happy to hear you consistently have a great shopping experience with us. We strive to provide outstanding service and high-quality products, and your feedback is truly appreciated.
Kind regards,
Sharain
Phone them up because I couldn't…
Phone them up because I couldn't remember what I had bought before, they checked their system and they knew straight away, so thank them
December 16, 2024
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