The Perfume Shop - Oldham 250 Reviews 

327
TrustScore 5 out of 5

4.9

Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a very comfortable experience in the store, Cathy came straight over to assist me with picking a gift. She was very straight to the point, and didn’t make me feel pressured into buying anything I... See more

Company replied

Rated 5 out of 5 stars

Thank you tahera for helping us pick some perfumes. Service has been outstanding. Thank you for being very patient with us.

Rated 5 out of 5 stars

We had such a wonderful experience whilst visiting the Oldham shop today, the sales assistant Anisa was an absolute asset to your team. Nothing was too much much trouble. What an absolute pleasur... See more

Company replied

Rated 5 out of 5 stars

Love shopping at this store. Always welcomed with a smile. Will definitely be back to make a purchase soon after Michele's help & advice. Even though she knew I wouldn't be able to make a purchase tod... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(327)

35,754 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cathy was a lot of help

I received a lot of help from Cathy when shopping for some family and my app was not working, but luckily with her help we were able to find it and even got a extra gift

February 24, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I have been shopping in store for over…

I have been shopping in store for over 10yrs never issues staff are polite home delivery service is very fast

February 18, 2026
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Went for Valentine’s Day gift at…

Went for Valentine’s Day gift at perfume shop in Oldham Spindles. Was served by Asima. She was amazing, very helpful and very patient. Helped me with choosing amazing gifts. Excellent customer service. Thank you so much Asima.

February 13, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Wonderful experience I had a very easy…

Wonderful experience I had a very easy time picking as tahera was really good at picking sents as I didn’t quite know what to get

February 11, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great Service

Store closing not much time, Rachel guided quickest entrance, served with great customer service. Thanks Rachel!

February 9, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Michelle has offered amazing customer…

Michelle has offered amazing customer support, very welcoming and helpful. Will definitely come back to shop again.

February 5, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

It was a wonderful experience

It was a wonderful experience, first time properly here and the girls were so helpful helping us find a perfect gift for dad and i also got a little cheeky gift for myself, Rachel was brilliant from start to end! Me and mum left really happy with our purchases

January 31, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

customer service

I had a wonderful experience at the perfume shop thanks to Michelle. She’s truly amazing at what she does — friendly, attentive, and incredibly welcoming. She made me feel completely comfortable from the moment I walked in.I’ll definitely be returning because of her outstanding service.

January 30, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I have been looked after well by asima…

I have been looked after well by asima thank you

January 27, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing customer service by tahera

Amazing customer service by tahera, who had excellent knowledge of products . Loved her recommendations. Friendly and very helpful. Thank you for a delightful shopping experience.

January 26, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

NY,

We're so pleased to hear about the amazing service you received! Thanks for your lovely words and for choosing us. We appreciate your positive feedback.

Kind regards,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick service

January 25, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

amazing service by the amazing woman…

amazing service by the amazing woman working there :)

January 25, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I can't stop coming back here

I can't stop coming back here, their service is first class. Thanking you always.

January 24, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really helpful and friendly

Really helpful and friendly

January 23, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely customer service from Michelle

Lovely customer service from Michelle! I highly recommend the store for gifting, Michelle was very nice and helpful when it came to telling us about offers and what perfumes they had. She also gave us info about ordering perfumes online if they’re not available in- store. She also wrapped the perfume very nicely!

January 17, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Day after delivery.

Day after delivery.

January 13, 2026
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asima was terrific in helping me choose…

Asima was terrific in helping me choose a perfume for my daughter. My go to shop in the perfume shop. The staff are amazing

January 16, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service with a lovely smile

Racheal at Oldham The perfume shop is absolutely amazing, she listened and ilI walked away with not one but three brilliant perfumes on amazing offer price.

January 14, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Everything spot on

January 7, 2026
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

These ladies looked after me they were…

These ladies looked after me they were really nice and polite and also we got gifts I would highly recommend popping down thanks to the 2 ladies tahera and Kathy for helping me out

January 5, 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look