The Perfume Shop - Parkhead Forge 24 Reviews 

43
TrustScore 5 out of 5

4.8

Unit 34b, The Forge, 1221 Gallowgate, Parkhead, G31 4BW GLASGOW, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was served by Emma yesterday she was very helpful and polite and I got 15% off so I saved money thanks Emma

Company replied

Rated 5 out of 5 stars

Was served by Rebecca today while having a wee look with my teenage son,had no clue what we were looking for and as usual (been before and again looked after by Rebecca)Rebecca was very helpful an... See more

Company replied

Rated 5 out of 5 stars

What can I say apart from WOW! The level of service received by Rebecca and her team was second to none… From the moment I interested the store to leaving I was embraced with friendly vibes a... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 34b, The Forge, 1221 Gallowgate, Parkhead, G31 4BW, GLASGOW, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

35,754 reviews in the last 12 months

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Rated 5 out of 5 stars

Always go to parkhead forge

Always go to parkhead forge, the service and staff are amazing. Rebecca served me today very friendly and approachable

March 14, 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Extremely helpful sales assistants

I visited the Parkhead store recently and was extremely pleased with the service I received. I went in looking for a wedding scent for myself and the lovely sales assistant Amber and another tall dark-haired girl were beyond helpful and were more than willing to let me try multiple different scents until I found one which I fell in love with. They even helped me to find a scent for my husband which matched mine. They were so helpful and kind I couldn't have been more pleased with the service I received in store during my visit.

February 16, 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your kind words! We are so pleased to hear that you had such a positive experience at our Parkhead store. It's wonderful to know that our team members, Amber and the other sales assistant, were able to provide you with such exceptional service. We strive to create a welcoming and helpful environment for all our customers and we are delighted that you found the perfect scents for both you and your husband. We appreciate your feedback and are thrilled that you were so pleased with your visit.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Never disappointed

Ease of using the website. Great selection of perfumes and aftershaves at great prices. Always super fast deivery.

February 9, 2025
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

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