The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... See more
Company replied
12 Rye Lane, SE15 5BS PECKHAM, GB
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The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... See more
Company replied
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions. On Rye Lane, where quality service and professionalism is rare, it... See more
Company replied
Whenever I come into the Perfume Shop, it’s always a fantastic experience! I’m served by enthusiastic, lovely staff members who are happy to talk me through various options so I can make a good choi... See more
Company replied
The lady that served me in Peckham rye lane . Her Name was Jaynesha .. The level of customer service was exceptional and her professionalism also .. She was also very knowledgeable & friendly and I... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
12 Rye Lane, SE15 5BS, PECKHAM, United Kingdom
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Great service from briannah and sovalee. Will definitely be going back.

Reply from The Perfume Shop - Peckham 301
Whenever I come into the Perfume Shop, it’s always a fantastic experience! I’m served by enthusiastic, lovely staff members who are happy to talk me through various options so I can make a good choice.
On this particular occasion I was served by Aisha (2nd time she’s looked after me) & Sovalee….great service and I left with a good deal! Both of these ladies are a credit to the team!

Reply from The Perfume Shop - Peckham 301
The packaging of my perfume gifts place is very neat,classy and very amazing 🥰
I would definitely love to shop more at The Perfume Shop💯

Reply from The Perfume Shop - Peckham 301
Ahmed was simply amazing. His excellent customer care was on point. I will definitely be coming back for his service. 😍

Reply from The Perfume Shop - Peckham 301
I enter the shop and I’m greeted with a smile from the sales assistant that give me a sense of being welcomed to spend my money

Reply from The Perfume Shop - Peckham 301
The online opening hours of the;
Perfume Shop Peckham
12a Rye Lane
The Perfume Shop
SE15 5BS
order 10073665078
show it's opened till 17:00 on Sunday. but the store already closed before 16:00. This is professionally wasting time.
Highly not recommend this place

Reply from The Perfume Shop - Peckham 301
The lady that served me in Peckham rye lane . Her Name was Jaynesha .. The level of customer service was exceptional and her professionalism also .. She was also very knowledgeable & friendly and I would highly recommend this lady for anyone who needs advice on perfume ..
KAACTIVE ( KerryAnn )
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