Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her... See more
Company replied
Unit 51, Queensgate Centre, PE1 1NH PETERBOROUGH, GB
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Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her... See more
Company replied
Me and my daughter went into the Peterborough store in the Queensgate shopping centre. My daughter wanted to buy a ghost perfume the lovely lady called SARAH couldn’t have been more lovely and helpful... See more
Company replied
A member of staff, Sarah, was incredibly helpful in helping me choose my first perfume for daily wear. She took down my preferred fragrances and gave me samples. I found a perfume best suited to me. S... See more
Company replied
My partner and I visited the perfume shop and could not of had a better experience. We were served by Natalie who was fantastic. She was highly knowledgeable, enthusiastic, patient and we could not... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 51, Queensgate Centre, PE1 1NH, PETERBOROUGH, United Kingdom
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Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her i didn’t know which one i’d like. Perfect customer service!!!

Reply from The Perfume Shop - Peterborough 80

Reply from The Perfume Shop - Peterborough 80
A member of staff, Sarah, was incredibly helpful in helping me choose my first perfume for daily wear. She took down my preferred fragrances and gave me samples. I found a perfume best suited to me. She also let me know of an offer going on later in the week. A really wonderful experience and I will be returning for more advice and guidance for future perfumes. 🩷

Reply from The Perfume Shop - Peterborough 80
In-store advice, (thank you Aleena), followed by an online order for an item unavailable at the time in the shop.
Easy payment and receipt communications, followed by the delivery as promised. Highly recommended.

Reply from The Perfume Shop - Peterborough 80
I visited your store in queensgate and was served by a lovely young lady called tehya I am quite fussy when it comes to perfume and she advised let me sample some she was really friendly I didn’t feel rushed to buy I ended up purchasing a bottle that was lovely

Reply from The Perfume Shop - Peterborough 80
Tehya was really lovely and helped me pick out a fragrance for someone special, would really recommend)))

Reply from The Perfume Shop - Peterborough 80
Absolutely beautiful packaging My mum cried! Xxx

Reply from The Perfume Shop - Peterborough 80
Good price point free delivery. Better that The fragrance shop by miles.

Reply from The Perfume Shop - Peterborough 80
The customer service lady Mel was very pleasant and offered me a good deal for my mum's Birthday. Excellent customer service. Thank you

Reply from The Perfume Shop - Peterborough 80
Your delivery service was prompt and very fast, that was the deal breaker for me, thank you
I will order more soon

Reply from The Perfume Shop - Peterborough 80

Reply from The Perfume Shop - Peterborough 80
I honestly go in especially for Stacey she’s super kind smiles always goes out of her ways and always helps me everytime I pop into the perfume shop she’s super good at what she does amazing staff love it ❤️

Reply from The Perfume Shop - Peterborough 80
I want to give a big thank you to the young woman who helped me pick out a gift set for Father’s Day. From the moment I walked in, she was friendly, attentive, and genuinely interested in helping me find something meaningful. I wasn’t quite sure what to get, but she asked thoughtful questions and quickly guided me to a few great options that matched my budget and style.
Her knowledge of the products was impressive, but more than that, she made the experience enjoyable and personal. I left feeling confident and excited about the gift I chose. My dad absolutely loved it!
Tehya/Tenya

Reply from The Perfume Shop - Peterborough 80
Great selection in the Peterborough branch and superb service by Julia. Professional, knowledgeable, patient and friendly. Really impressed to see such excellent customer service

Reply from The Perfume Shop - Peterborough 80
Popped into the Peterborough Queensgate store today, was very pleasantly greeted by Stacey. She really went above and beyond with her knowledge and service, a very friendly and welcoming lady! Credit to the team 5*’s.

Reply from The Perfume Shop - Peterborough 80
I only popped into the shop to ask the price. The item was not in stock but available from the warehouse. There was also a 20% off which meant the item was nearly half price. The assistant was lovely and helpful and quickly arranged for home delivery at no extra cost. Ordered on Saturday, delivered on Tuesday.

Reply from The Perfume Shop - Peterborough 80
Excellent service by Mil . Was very polite and served us patiently .

Reply from The Perfume Shop - Peterborough 80
Tehya was really friendly and cheerful. She gave me all the information I needed to select the perfect fragrance.

Reply from The Perfume Shop - Peterborough 80
Sarah and Julia were absolutely wonderful. I visited them a few months ago, and the service they provided was truly exceptional. I don’t often leave reviews, but their warmth, expertise, and attention to detail genuinely deserve recognition. They offered thoughtful advice and guided me in selecting perfumes suited to a range of age groups—each one carefully chosen and well-matched. I’ll certainly be returning. Thank you both for such a delightful experience!
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